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Victoria's Secret catalogs may have displaced Sports Illustrated's annual swimsuit edition, at least in frat houses and barber shops but at least some of Victoria's secrets aren't all that tantalizing, as the complaints in this section show.
Marlene of Blue Grass IA (02/22/08)
My only complaint is that I have purchased underwear here for the quite a few years. I purchased 5 pair in December, and 2 pair have already disintegrated. The waist bands have literally fallen apart. I just wanted someone to know. I do not buy the most expensive underwear that they sell--but more than I would spend elsewhere. I am so disappointed this time; I don't know if I will continue. Both my daughters wear this same line - but I don't know if they will continue either.
Jennifer of Aiken SC (02/13/08)
In late Dec. 2007 I purchased 10 of the Pink collection panties for $25 from the Victoria's Secret store at Coastal Grand Mall in Myrtle Beach, SC while I was on vacation. I wore two of the pairs and decided they were not comfortable, so I exchanged the remaining 8 pairs for a different size in the Pink collection at the store in Columbiana Centre in Columbia, SC. I then wore two of those pair and decided those were uncomfortable also, so I went to the store with the remaining six pair to get some help on finding the right thing. I live over an hour away from the store so by this time is was Feb. 12th, but I still had all of my original receipts. A very helpful sales associate explained to me that the Pink collection is for juniors and that I probably wanted the Cotton collection. By this time both collections were 5 for $25 and I was told that both collections had been 10 for $25 when I purchased mine in late Dec.
I was told store by the store manager that even thougth both collections were 10 for $25 when I orginally bought them and both collections were 5 for $25 on that day, and I had all of my receipts, I could not exchange the Pink collection for the Cotton collection at the same rate. I could get the six Pink collection, but not the Cotton collection.
I got fed up and requested my cash back, which they did, but what I wanted was the merchandise, which was priced the same, at the price my reciept showed I paid for it.
I just can't believe that Victoria's Secret would rather a customer leave the store with money than the merchandise that I clearly wanted and they should clearly want to move. I mean what is the mark up in the stuff anyway? I think this is a very poor business decision on the part of Victoria's Secret. Their customer left unhappy and they basically lost this sale and previous sales from me. No one can convince me that their company would lose money by letting me exchange from one collection to another that is priced the exact same way. This is ridiculous. I really think their company should reconsider this stupid policy if they want to keep their customers happy. I don't plan to shop at Victoria's Secret anymore and this comes from a someone who has been a customer for over 15 years.
I could not get merchandise for the price I originally purchases it for with a receipt because I wanted a different collection that was the exact same price.
Marilyn of Flagstaff AZ (01/29/08)
I applied for a credit card Dec 22, 2007. I was happy to receive a limit of 350 dollars but the store branch employee entered my information wrong, causing a chain reaction that will deeply impact my credit score. I called customer service twice and I was unable to update my account, for that matter, I was considered fraud.
Today I was told that I was too risky by cranky customer service representatives, therefore, my account was closed. The customer service reps realized that I was trying to update my account but kept treating me like a criminal. I kept telling the representatives, but I gave up. I don't know what to do?
Felicia of San Francisco CA (01/29/08)
I never had a bad experience with the customer service of Victoria's Secret until today. When I was looking through a sale bin of lip-shimmers (pallette, non-liquid), a sales representative came and asked if I need any help. I said no and she went away. Now in that particular bin, there were already some of the products lying around, out of their boxes, before I even touched them. I did take a few out of their boxes, but then I put them back. I decided to continue browsing the store, but then decided to come back to that lip-shimmer bin and intended to buy one. I then noticed that there were 2 types of colors. Since I wanted to buy one, I wanted to make sure that I picked the correct box with the correct product in it (because people did mix them up); and since I also noticed that some people did use some of the products for trial (even those that were inside their boxes), I wanted to make sure I wouldn't get the one that had been used as trial.
The same lady came up to me and I asked her, just to make sure, whether they only have those two types of colors. She looked at me with the rudest look on her face, and said why I couldn't just read the tiny labels on the boxes. She practically didn't answer my question and instead, she looked at me like I was an idiot (for not reading the labels). She continued by saying, I don't know how many colors there are. But you don't have to take everything out of the boxes and not put them back. I was appalled. She actually accused me of doing something that I didn't do. Still in shock, I told her it wasn't me who did so, but she still had disbelief look on her face. I asked her if she was accusing me, she said no, and I told her she actually HAD done so. I was so mad I didn't think of explaining the reason why I looked through so many boxes. I went out of the store without getting any apologies from her. A good sales representative should have at least said sorry for a wrong accusation and after an obvious discomfort of a customer. Her attitude was very rude, unprofessional, and disrespectful. I ended up not buying the product and planning NOT to ever go back to that downtown SF store again.
Elaine of Alhambra CA (01/17/08)
Senate Bill 250 passed, which makes it California law for all consumers to be able to receive a refund for the remaining amounts of their gift cards if the amount is under $10, beginning January 1, 2008. I went into a Victoria secret store, made a purchase with my gift card, and then requested the remaining balance, which was only $0.34, to be refunded to me. What else could I possibly buy to use up the remaining balance without forcing myself to spend more? Nothing! The cashier declined my request, saying matter-of-factly, they don't do that. The other sales associate present jumped in and reaffirmed my cashier's statement. They said another customer had asked for their gift card balance to be refunded earlier, and was also denied. I informed them that it was California law for them to refund the remaining balance and I presented a news article staing the new law and bill. They disregarded the article and didn't even read it, giving me snobby attitude and the impression that they were right and that was the final say. I asked to speak with their manager and waited for another 10 minutes for the manager to show up. The manager was downloaded on the situation and took my atricle to read, after which she told me they didn't have a gift card refund policy and she didnt know how to do it even if she could because their registers weren't set up to do so. They didn't have the training to do so and corporate didn't tell them they needed to abide by a customer's request to refund their gift cards. I had no other choice but to leave, angry with the rude and snobby associates, 20 minutes of my time wasted, and with my useless giftcard in hand. I called their corporate to file a complaint and after 2 weeks of calling them again and again, I finally got to speak with a representative who reviwed my case. Apparently, Victoria's Secret reps are well aware of the terrible customer service and the rude associates, because one I spoke with said she had heard that complaint many times that day. In attempt to settle my complaint, the rep offered to give me a $10 giftcard. She informed me even if I went to the store again to request cashing out my balance, I would still be refused. So, basically, all my time and effort translates into nothing. They still don't abide by California law and did not seem to care at all. I am frustrated and angered by Victoria's Secret and would not be a customer again.
Remaining gift card balance still on card. Angered!
Soo of Torrance CA (01/07/08)
I received a Rapture gift set for Christmas and wanted to exchange, but I couldn't find the receipt, so I did the exchange anyway and got credited for $24.75, and purchased a Body By Victoria fragrance for $49.00 so I had to pay a difference of $26.25 including tax. I felt I was credited much less than what was paid, so I went home to find the receipt and I found the receipt and went back to the store in Del Amo on January 7, 2008, 11:30 AM to speak with the manager, she scanned the the original gift receipt and the paid amount for the Rapture gift set was for $49.50. I asked if I could get credited for the amount that I overpaid on the exchange that I made and was told that, since I didn't have the receipt, It's YOUR PROBLEM, for not having the receipt at the time of the return. I was very upset at what she told me, and what was more upsetting was that she didn't even try to think of a way to help my situation. It's like she's saying it's your loss, too bad. I was at a lost for words.
What was more confusing was that they needed the original item Rapture gift set so that they can scan it, but I told them I returned the item and how could I have the item, and it's plainly stated on the receipt, I have two receipts now the original gift receipt and the return/exchange receipt. I know I should have looked for the receipt more carefully before making the return, but I did find the receipt and I feel that I should be credited accordingly, it's not that the amount is huge but it feels like I've been cheated, and the person who got me the gift has thrown money away. I want to know what happens to the extra money you get from the customers when this kind of situation occurs? What I need from Victoria's Secret is the $26.25 that I have overpaid because the return and exchange should have been an even exchange.
The consequences is that I was overcharged $26.25 when the exchange should have been an even one.
Stephanie of San Marcos CA (01/07/08)
I bought their signature underwear at 5/$25 a few weeks ago. The quality was so poor that after just 1 wash, the seams fell apart on 2 pairs of underwear. I brought them back for an exchange, and the manager was extremely rude. She insisted that one of the underwear was sold at least 1 year ago because she didn't recognize the style. The underwear was new and never been worn, but she handled it with a pen and looked disgusted. I will never shop at VS again. They don't stand behind their products.
Ronnie of Youngsville LA (01/03/08)
I bought a $50.00 gift card for my girlfriend for Christmas on 12/5/07. I gave it to her when I made it home from work on New Years. She went to the mall the next morning to go shopping with it and when she went to check out the girl told her there was only $5.61 balance on it and the girl was extremely rude and said that it was used. My girlfriend was very upset and I am as well. I was looking for the receipt but can't find it at this time. It is the only thing I have purchased from there and I pulled up my bank statement. There is the $50.00 pulled from my account on 12/05/07 from them. There is no possible way that someone could have got their hands on the card because when I bought it, I left for work and had it in my wallet. I work in a very secluded place that even cell phones do not work and there is nothing around for hours of driving. When I drove home, the first thing we did was have Christmas that night and the next morning she left for the store to go shopping. They messed up and then were rude to us.
Donna of Toms River NJ (01/03/08)
I was searching through the bins for my bra size. I kept making eye contact with different associates to let them know that I needed assistance when they got a moment. One by one they scurried off. Finally a manager named Patty was walking by, so I told her that I could use some assistance. I told her that I could not seem to find my size. I then asked if she could assist me. She told me that if they have any they should be in the bins that I was already digging through. She didn't even ask my size. She then turned around and walked away. I had a similar incident with a store manager in Cherry Hill. Her name was Michelle. I honestly couldn't tell you which of the two was more rude. I have decided that not only has their staffing taken a serious decline in quality but so has their product. I purchased some underwear 5/$25 only to find that the quality at the dollar store is comparable. I told my family to never purchase a gift card for me from VS again. I will not set foot in this store ever again.
I was forced to purchase things I didn't need with my gift card because they don't stock bras in my size which is what I got the gift for. This is not the first time I have been brushed off by a Victorias Secret employee. I have found it very uncomfortable to have to ask for help from the very rude and unhelpful people every time I go into this store. I wouldn't have to ask for help if they carried my size in all of the bras like all of the other sizes. They tell me that they only carry my size in 2 of their bras. My size is 32B.
Andrea of East Freetown MA (12/27/07)
I was in this store today and I was very upset. I work as a retail mgr. As I was purchasing my items. The mgr. of the store approached the assistant and loudly said she needed to speak to her. They then proceeded to the front of the store less then 10 feet from me. The mgr. then started to yell at the assistnat in front of a very crowded store. I heard everything, it was about a sale that wasn't properly set up. I was more upset because I am a retail mgr. and I would never speak in that way to my employees. I would treat them with respect. Besides I would have never spoken to my employee on the sales floor in front of everyone. Not only that, but the associates were apologizing to me about the manager's behavior. Another women returning an item said to all of us how horrified she was as well. I just hope that the manager gets some kind of disciplinary action.
Natisha of Laurel MD (12/20/07)
Last night I made a purchase at Victoria's Secret for goods totaling $124.36. One of my purchases was a gift card in the amount of $35. When I got home from shopping and emptied my purchases from Victoria Secret, I realized that the cashier had not placed my gift card in the bag. She did not hand it to me, of that I am certain. I assumed the card would be in the bag with the rest of my purchases. I was upset to learn of this oversight and called the Victoria Secret immediately where the mishap occurred. After being placed on hold numerous amounts of time I was told that the cashier had left for the evening and the only thing I could do was call card services. (which I immediately did). When I called Card Services they informed me that I would have to wait 4 weeks to have my money refunded, which is utterly ridiculous. I was then told if I had a problem with that I could call the customer service hotline to make a complaint (which I did and they were closed). Following three telephone calls, I'm frankly at the end of my patience. What could have been a relatively simple problem has, through this company's poor policy and customer service, grown into something that is costing me a substantial amount of grief.
It's the holiday season with all the grief of rushing out to find gifts this incident is frustrating. This shows that customer service is not as important as the company getting money.
Ellen of Galena IL (12/15/07)
After visiting the Victoria's Secret store at the Kennedy Mall in Dubuque, IA, I will not go back there again. Not to say I was not warned before going in there to shop by friends and co-workers. I have shopped there before on occasion and never encountered any problems. In the past, the employees never went out of their way and always left me be. My last visit on Wednesday, December 12, 2007, proved my comrade's frustrations. I can say now I am one of those who had a bad experience. When I walked in the store, I was approached by a clerk who asked if I needed any help. I said, No thanks I am just browsing. She went away. I stayed near the counter looking at make-up, perfumes and lotion. I intended on using a $10 incentive I had received as part of my rewards for having the Victoria Secret Angel credit card and for spending so much money with their store.
I brought one tube of lotion priced at $9.50 to the counter and presented my card. There were two clerks behind the counter at this time. She had doubts if I could buy something for just ten dollars without using my Angels card. The other clerk encouraged me to purchase more lotion, trying to up sell me, to purchase three tubes of lotion and said it would be a better deal and they make nice gifts. I declined and said just the one tube would be fine. I got cold stares from both clerks. The clerk rang up my purchase and did not say anything. I stood there expecting to be handed a receipt. She said rudely, "You are all set," with this look on her face as if to say Go away. I felt like I was only two inches tall and the in crowd. They did not want me around because I was not any good for them. I walked out of the store not feeling rewarded for shopping there, put punished for expecting something in return for the business I gave them.
I will not shop at that Victoria's Secret store in the future. I will not support a store that has poor customer service, much less a store that treats their customers in such a way to make them feel bad about themselves.
Ashley of Urbana IL (12/01/07)
A friend and I decided to go into Victorias Secret; I have always wanted to get something from there. The manager ignored me and so did the other sales clerk. I had to help myself; I had questions that I got no assistance with. When I checked out, the sales person was very rude. I spent $45 on a bra, but I won't go back again because since I looked like I didn't have money, I was treated horribly. The manager was there being a part of the rude treatment. It is store number 524. I was there on 11/30/07 at 6:15 p.m.
This is the worst I have ever felt on a shopping trip. I will continue buying my $5 bras at the dollar stores....
Elle of Lexington SC (11/26/07)
Over the last few years I have noticed a decrease in the overall quality of product from Victoria's Secret. Unfortunately the prices have increased over the last few years as well. In the spring I purchased over $200 in bras and panties. These were not part of a clearance sale and were purchased from the regular store stock. I do take care in laundering. Purchases made in the past have held up for years with proper care. I purchased several bras form the store and within a short time they were no longer wearable. My racer backBody bra clasp broke after only wearing it twice. It was never laundered and they would not take it back. The Body demi cup bras I purchased had the underwire poking through after a few wears as well. When I asked an associate if she could provide some insight she suggested that I had gained weight since the purchase and my cup size could have changed. She didn't say this nicely. I had never met this associate and I am still the same size I was when I made the purchase and the size is a correct size. I'm not a big person, but the comment was still inappropriate. The darker cotton panties seems to fade quickly. I will have to research and start wearing other brands until they can focus on quality again.
I had several hundred dollars worth of bras that had to be thrown away. I had bras that cost well over $30 that were only worn twice before failing. The associate in the store did not offer appropriate customer service.
Mary of 629 Swords IL (11/22/07)
I purchased a fifty dollar bra that was beautiful. After a month, the gold bra strap attatchments were discolored and looked incredibly cheap. I am disappointed in the quality of this product.
Jose of Kissimmee FL (11/03/07)
This past week my wife received a "free gift--No purchase necessary card" for her Birthday from Victoria Secret. I stopped by and presented the card for the free gift. I explained to the Manager that I had been there two weeks ago and made a birthday purchase, and this would be something extra for her. I was told that the Florida Mall Store was not participating in the give-away as it was advertised...that they DID HAVE THE BAGS, but were only using them when a purchase was made and the card could only be used NOT AS ADVERTISED, but for a 10% discount.
The consequences were PURE FRUSTRATION, I felt Victoria Secret used dishonest and fraudulent advertising by sending the card, saying that there was a Birthday Gift waiting and then not honoring the card. It was as if they JUST WANTED YOU TO GO TO THE STORE. The Manager said she didn't know who would honor the card because no list of the stores for that card was furnished by Corporate. They need to know that it leaves a bad taste with their 'base' customers. They have certainly lost me!
Patti of Royal Oak MI (10/17/07)
I am so disappointed in the decreased quality of product after over 20 years of buying 80% of my lingerie at Victoria Secret. I went to my local VS store to purchase 5/$25 of a pantie that used to be 5/$19 and better quality. I always wash panties before wearing, and followed the label instructions perfectly. The new panties, with new style elastic on the waist & legs and no tag are a full 1-inch shorter than my old, identical style panties. I will return them to the store, and hope I don't get too much aggravation. They have forgotten about those of us over forty who were responsible for Victoria Secret's success. What a shame!
Phoebe of Steamboat Springs, CO (03/13/07)
I ordered a 2 piece brown patterened bathing suit for a vacation. They sent me the correct top and a bottom piece was the wrong size and color. I also ordered $38 worth of skin cream and was supposed to receive a free beach bag with the purchase.
When I called VS I expected to be sent the correct bathing suit bottom and the beach bag, with an apology for the inconvenience. Instead I was told they had no beach bags left and there was nothing they could do, no other free gift they could even give me. They told me I would have to reorder the bottom, pay for it, and get a refund only when they received the returned, wrong item.
Their mistakes are becoming my hassel.
Veronica of Siler City, NC (12/09/06)
In August of 2006 I made a payment on my Victorias Secret card as I usually did. In October of 2006 I noticed two withdrawls from my bank account of$10 each. At the time I did not know that it was VS that was debiting my account so I asked the bank to return those into my account. A couple of weeks later I notice two more withdrawals of $10. I went online to check my bank account and noticed there were three to four withdrawls each month since August, each for $10, plus with each withdrawal they were charging me a bank fee of $7.
I contacted VS and they told me I authorized the payments. When I denied that they told me they would have to search for the call and give me a call later. That was the end of November and they never returned my calls. Each time I call there are no notes about my previous calls.
My bank account has been charged three more times with the same amounts. To date I have over $150 of fees, and no one is willing to help me.
Espie of Montebello, CA (12/09/06)
I'm very disappointed with the quality of their underwear now. Before, the waist bands were thick & sturdy - now they are super thin. And the material is paper thin.
I used to look forward to getting my underwear there,,,,,not anymore. I have a friend who feels the same way.
Sorry Victoria..there's no secret anymore. Why pay for something that isn't worth the price & the name.
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Kenneth of Philadelphia PA (11/01/06)
I am writing this complaint for my daughter, who now lives in China. Because of this, I am dealing with Victoria Secret. Here is the story: my daughter was browsing in V.S. in Willow Grove, PA. A salesperson asked her if she would like to open a credit card. She hesitated and said, yes. As she was filling out the application, the salesperson was taking down her personal information; bank account, license number, et. As it turns out, her purchases were put on the new V.S. credit card, which within a few weeks-WAS REJECTED. (My question right now is: What company allows a customer to put purchases on a brand new credit card without checking his/her credit first????? ) My daughter said that she was under the impression that the charges were put on her debit card. TEN months go by before we get a bill and now the bill is double the original charge! When I first got the letter from the collection agency I immediately called to settle this. It's an ongoing pain.
Shirlynn of Hillside, NJ (10/30/06)
At the register I was asked if I had a Victoria Secret Credit Card and I said no. The saleslady asked if I would like to apply for one and I said no, that I already had too many. She said I could get free coupons, if I gave her a little information. I repeated that I did not want to apply for a credit card. She said, "no, this is just to receive coupons on your birthday and other sales". So I said ok, not knowing she put my name in for a credit card.
I received a letter from World Financial Network National Bank thanking me for my recent application for a Victoria Secret credit card and telling me that I was denied.
Now this goes on my credit report, and messes up my credit.
Katie of Bridgewater, MA (10/18/06)
I opened a Victoria Secret credit card and when I changed addresses I informed BOTH Victorias Secret and the post office. My bill NEVER got sent to my new address and I assumed I had a zero balance.
Years later come to find out I have a $12 balance that has ruined my otherwise perfect credit score. When I contacted VS they said there was nothing they could do.
Boston of Puyallup, WA (09/06/06)
I discovered today that I was $109.95 short in my bank account, so I called my bank because I couldn't figure out what it was. Well, come to find out when I purchased a $18 top 3 years ago from the victoria secrets catalogue they signed me up for a 30-day opt out free trial membership without me knowing. They took out $109.95 as the membership fee. I haven't purchased anything for 3 years and had no idea that I was even enrolled. Apparently they have taken out this amount for the last 3 years!
Tedi of Lakeway TX (08/24/06)
I received a $75 gift card from Victoria's Secret to use for online purchases. When I tried to make a purchase I was told that I had to use my personal credit card for the purchase and the card would be reimbursed. The person who purchased the gift card has already paid the $75 for me to use. Why should I be expected to use my personal credit card?
Noelle of Philadelphia, PA (08/08/06)
I received a piece of mail from Victoria's Secret Escapes, but I didn't look at it closely because it looked like a promotion. Later that day I looked at the charges on my credit card and discovered an unexpected charge of $99.95 from AP9*VSESCAPES 877-500-5792 CT.
I am very on top of what I purchase, and I knew that that was not something I bought. Then I remembered the junk mail I got, or what I thought to be junk mail. So I called the number, and sure enough, I was enrolled in a program I HAD NEVER SIGNED UP FOR!
I have made MANY a purchase online, and I am VERY careful about signing up for bogus things, especially one that costs a hundred dollars! They told me at VE Escapes that I had opted in for it on my last purchase. TOTAL LIE.
Victoria's Secret is a HUGE, extremely successful company. My question is, why do they need to be pulling such a scam? I feel betrayed by Victorias Secret and I no longer purchase their products.
Sally of London KY (05/03/06)
I purchased some underwear and perfume from this Knoxville store. I live over an hour away from any of their stores. When I pulled the underwear out of the bag at home, I noticed a small hole where the cotton pulled away from the leg elastic. I called the online hotline who directed me to call the store. The store personnel said the only remedy would be to bring them back for an exchange. It would not be cost effective, nor timely for this solution. I explained that to the saleslady, but there were no alternative - even my suggestion to mail the undies and a copy of the receipt from 2 days ago. They mail things all the time, seems it would have been more choices to remedy my problem. Please make yourself aware that price doesn't always equal quality.
I am stuck with pricy underwear that have a defect because VS will not accept these back through their online service and I must be present to return them to a store that's located over an hour away from me.
Mikyong of Cloverdale, CA (04/24/06)
I was denied for credit during the last few months and wondered why. When I checked my credit report I discovered that a charge from Victorias Secret of approx $181 was unpaid and was written off.
In Jan, 2001 I ordered an item that was incomplete so I sent the item back and received a statement with a balance of $0. That summer I recieved a post card stating that the missing items would be shipped soon. That was the last thing I ever heard from Victorias Secret, except for their catalogs. I never received any statments saying that I owed anything and credit checks never once reported any collections or write offs.
I contacted Victorias Secret in Mar of 2006 and the representative acknowledged that they had sent the bill to the wrong address, but they said regardless I still owed the $181. I paid the balance by phone to stop my credit from dropping, but I never purchased any items and the last statement I had was a balance of $0 approx 5 years ago.
Debbie of Philadelphia PA (02/24/06)
I bought a Victoria's Secret PINK robe in December-Jan 2004-2005. While wearing the robe and striking a match to light cigarett the robe caught fire!
Kristi of Mt. Hope WV (1/18/05):
I was shopping at the Crossroads Mall store in Beckley WV on 1/9/05 with a friend of mine. I purchased several items, not paying much attention to the price. I went through the check-out and while the cashier was ringing up my merchandise, I was still browsing around the register area. When she was finished she told me that my total was $127 and some odd cents. I paid with cash and was on my way.
The next morning I happened to glance at my receipt and noticed that the total balance due was only $90.07 and that the cashier had put in there that I paid with the exact amount due. Thinking that this was just an honest mistake I called and spoke to the manager. I asked her if any of her registers were over in cash from the day before. She put me on hold for about 4 minutes and came back and said no. I told her what had happened and gave her information from my receipt. She said that she needed to speak with the manager that had been on duty the day that all of this took place and she would call me back. The next day they called me back and said that they were going to refund my $35 per their district manager, however they didn't know when they would be able to cut the check. They also informed me that they were aware that there has been a problem in this store.
On 1/18/05 I called and spoke to Mary again. I told her that I still hadn't received anything and that I felt like my money should be refunded immediately, had I been the one stealing in that store the police would have been called and I would have been arrested and fined. She gave me the number to their customer relations dept. I called it and got a recording saying to leave a message and they would return my call in 3-5 business days. That is ridiculous!
Kristi needs to be patient. It takes a month or two for most big companies to write a check.
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