Wal-Mart - Customer Service

Norm of Narvon PA (01/17/09)
dear folks two weeks ago my family and i went shopping at the walmart in parkesburg,pa and found all the cart returns were full of carts and plus there was carts on the grass up against the building and very few inside there was not many cashier working and this was a Saturday nite. than my wife visited the same store this week and the cart returns were full again and than she waited 45 minutes get check out than was not many cashiers open maybe two plus all express line were opened but she had more than 20 items that is way she need to use the other lines. this is not our regular walmart that we visit but it was closer and she was pressed for time but it is the point that i think for as big as walmart is this problem should not arise . i thank you for listening

Michael of Toronto, ON January 16, 2009

Michael of Toronto ON (01/16/09)
I bought my daughter my life hand console i thought i didnt need a game then on christmas when my daughter opened the game it did not come with a game so i went to the store to buy a game and they told me it was disconted so there is no games anywhere and now my daughter is heart broken can this little girl get her wish for christmas pleaese can someone get back to me thank you

M. of Montgomery, AL January 16, 2009

M. of Montgomery AL (01/16/09)
I filed a complaint regarding the cashier and manager at this store. I would like to withdraw this complaint because of the consequences described below.

I called the store and asked for the Store Manager who was not the one I spoke with in the store. The Store Manager was extremely nice and apologized for the treatment that I received. Had the manager Conceitta done this I would not have filed the complaint and all would have been taken care of. The real Store Manager assured me that the matter would be brought to their attention and handled appropriately. I respect his sincerity and have no ill feelings with Ann Street Walmart. Please withdraw my complaint and I apologize for any inconvenience. I should have made this call prior to filing my complaint.

Jackie of Sulphur, OK January 15, 2009

Jackie of Sulphur OK (01/15/09)
9 out of 10 males in Murray are hunters and fisherman. This store is the worst stocked Wal-Mart I have ever seen. They never have what you need and if they do They only have 1. I have spoken with many of the sales clerks and they tell me it is all run by the computer.

I also run a nursing home and we have a pop machine. My residents like zero sprite this store never has it in stock. The employees tell me the coke man stocks it and they will take care of this problem. The last 8 times I have gone there to by pop (which is daily) they never have any in stock. I get tired of complaining daily because it never does any good. Your help would be appreciated.

Sharon of Monroe, LA January 15, 2009

Sharon of Monroe LA (01/15/09)
The store shelves is always empty like a hurricane or federal disaster has occured. I would send copies of the store and I am seriors it looks like they are going out of business. No cerely, no turnips no turnip greens 10 heads of cabbage 5 bundles of green onions no milk no egg whites no nuts no canned goods etc etc. we are short on grocery stores as it is. If a disaster happened we as tax paying citizens would not be able to buy food. All the assistant manager had to say was we don't do special orders for people but I will go check and see if we have any celery.

There were gang of employees just having social hour. I made a point to walk all over the store to see if anyone was stocking. There was 1 lady in canned goods 1 man in meat dept. 1 dood pulling a cart full of water it took him 15 minutes just to find where he was going talking on cell phone and visiting with all the workers. It won't do any good to talk to management they could careless. The only people working in the whole store were the checkers and the guy that checked me out was high on some kinda drugs, he couldn't even open his eyes. I have to say the venders that stock their on stuff is the only thing that keeps up (chips,bread)

I think you can see the economic damage if there is nothing to buy there is no sales tax being generated.

Loretta of Brownwood, TX January 14, 2009

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