Wal-Mart Reviews

I bought a hose at one Walmart. They had a huge display. It was not the correct hose. I lost the receipt. I returned it the next day still in the package and unopened. I asked if I could exchange it for the one I was supposed to get which was more expensive. They said since the hose I bought was more than 25 dollars I could not do this. I went to another Walmart and they said since it was more than 50 dollars I could not. I went to a third Walmart and they were very friendly and told me to go get the one I wanted. I ended up buying 2 of them. I couldn’t understand why the first two stores were so different and had different price constrictions. They weren’t even nice people.

My wife ordered pickup for the house for the 5lb 80/20 hamburger and the store substituted for the 1lb cubes of 93/7. The website refused to decline the substitution, the employees I talked to refused to substitute, and my wife stood in line until the meat was warm. Never shopping here again

There was a older lady in her 70s or so named Saundra who kept following us around even after we told her not to. She kept telling us the stuff in our cart was very unhealthy and told us we needed to cut down on the fatty foods. I love all the other employees tho. You guys are great 🫶.

I ordered online a flash deal for a cordless vacuum cleaner. I received a notice that it had been delivered. It was not. The photo the delivery driver took was not of a home or apartment. It was a long distance view of a building nowhere near my condo complex. After 4 phone calls, I was told that it could not be replaced nor would they give me a comparable one for the same price. All they will do is issue a refund. Do not buy from Walmart. Customer Service is a bad joke.

When you buy a labeled "seedless watermelon" and it's full of seeds.

I don't usually leave bad reviews but this one is well deserved. Unfortunately, my insurance company they have where you get fresh value items and stuff and this is the second month in a row that I've ordered from my insurance company for their fresh values and unfortunately, they go through Walmart, of course. Walmart has to be one of the most incompetent delivery places there is. They'll tell you that your product is on the way after 4 days and then they send you an email because that's the only way they communicate with you, that they attempted to deliver it, and that they couldn't get into the building, which is bull.

Over a year ago I lost my Walmart+ account. It was unceremoniously disabled them telling me I misused the "item not as described" regarding a return. I selected that on the advice of a customer service rep I was speaking with while I was filing the return. In the process Walmart kept the online credit amount I had and a cash back balance I had accrued. The least they could have done was issue me a card with store credit in that amount but they would not. They were very surprised when I told them that because of that I would never shop with them again.

Walmart.com has been deceitful, pushy and the front line customer service representatives have a poor habit of thinking that they control a customer's life. The customer service acts as though they are managers and they will NOT transfer a customer to manager if requested. I have ordered items that continuously get cancelled. This has been a huge waste and then dealing with the awful customer service representatives has wrecked havoc on my disabled life. I would never recommend this to anyone ever.

Ordered on-line. Shipping details have item#1 sent FROM Massachusetts TO China before being shipped back to U.S.!!!! Item#2 was sent FROM Canada TO China and then to U.S.! Customer service could not explain why!!!!

I love shopping at Walmart. You get the the good stuff that you need shopping. One-stop shop, everything is reasonable, we can't help because people act crazy in the world from my mind out of 10 Walmart inch. Okay, but customers and the service, it's okay. I don't think Walmarts need to do better with a prices, though, stop trying to overcharge and start looking at the prices before they start doing stuff that they think that we don't pay attention to ball. Oh, Walmart is a good place to shop.