Wal-Mart Pricing Disputes

Kenya of Harrisburgp, PA November 28, 2009

In every advertisment that Walmart displayed for black friday stated that prices and items would be available at 5:00 am. However the laptops that they had in their advertisement for 199.00 were all sold out by 2:30 am.

Mark of Kosciusko, MS November 28, 2009

As everyone knows Black Friday is the day to save money. Walmart being really the only place to buy anything within 80 miles from where I live I figured show up plenty early. My soon to be wife had called several times to see what would be a good time to get there and she was told 3:30 would be plenty early cause they weren't handing out tickets till 5:00. The store was staying open 24 hrs. so I figured I would go ahead and go hangout so I arrived at 2:30 in the morning to find out that management of the store had handed out all the tickets for the sale items already. I called and complained and they said the tickets weren't to be handed out till 5:00 and when I explained what the situation was all they could say was there was nothing that they could do. I'm very disappointed in Walmart and if I have to travel 80 miles to get the service that is right thats just what I'll do. Walmart has managed to put alot of stores out of business to only go to hell farther down the road by hiring incompetent employee's

Kay of turlock, CA November 28, 2009

Went to the store at 4am this morning on black friday to purchase an item that was listed in the sale ad, which the ad stated that the sale started at 5am, Wal-Mart in Turlock Ca, had given out tickets for all their big ticket items at 2am, therefore the shoppers that were there for the 5am sale were not able to get anything in the sale ad.

LESLIE of Lejunior, KY November 28, 2009

I went to the Black Friday sale and arrived about 2:00 a.m. or 2:30 a.m at the store. i went because i wanted the laptop to which i believe was the Acer laptop. But I do know that it was the laptop computer that was on sale for 198.00. As I was standing in line and waiting untill 5:00 a.m. for the products to be given out, people was already geting into the items before it began at 5:00 and the employees seeing them do it.

I do know that for the electronic devices being sold, you had to be 16 years or older and only 1 item per household. My complaint is that there was a young girl who was waiting in line with her boyfriend to purchase the same exact laptop. He had to make the purchase and show ID, because she is'nt old enough to purchase. They was the fourth person in front of me waiting in line and I had noticed that they left line about 30 to 45 minutes before they stared giving out numbers to purchase the laptop. It was about 12 to 15 people ahead of me and the employees told them including me and the two or three people behind me that there were no more computers.

I was very upset and hurt because I needed the laptop for college. I was very disappointed when I found out the girl along with her boyfriend had got to get the laptop. I do know this because her mom is an employee there at wal- mart, and my sister had went to the sale with them as well. The reason being that the employees daughter and her boyfriend were in line for the computer was that the employee had to work during the time of the sale.

I think that it was wrong because they had only like 37 of the laptops that i wanted to purchase and 5 of the other laptop. Although there was no rain checks on any of the iems, I think there at least should've been mentioned about being limited quantities of certain products and for the others that was in front of me as well and that got denied and turned down for the laptops. But the employee got to get the laptop because she wanted it to purchase the product for her daughter as a Christmas gift. I just font thin that it was right and then having people as well, brag and talk about how they were given out the numbers for it at 11:00 pm thursday night because of the store being open all night. I thought it was all suppose to start at 5:00 a.m friday morning not the night before and that all peple and items should be treated equal and fair.

I do alot of my shopping at wal-mart in Harlan but I believe that I will take my business else where to another wal-mart and not the one in Harlan.

Cynthia of Bristol, TN November 28, 2009

I went to black friday and was going to purchase the HP laptop that was 298. I was the 18th person in line. One of the sales associates came out and told us that there was 22 computers. I wish I had her name but I do not. I fiqured that I would get one and did not mind waiting the 1 1/2 hrs till 5 AM when the sale started. Well, at 5 one of the workers roll the skid out with 12 computers. Needless to say I did not recieve one of the computers. Which I would not of cared if there was only 12 but, I waited because we were told there was 22. I would have left and went to Office Depot who also had the HP on sale, of cource by the time I got there they didn't have any left. I feel like we were not told so we would stay in store and spend money on something eles.

I shop at Wal Mart every week and this certainly makes me think twice about shopping there if that is how your customers are treated. I guess that business in these hard times don't seem to matter to your company.Once again I understand there is only a certain amount of item for these sales but here I sit now with no computer which could have been avoided if we were told the truth. Im sure that every person that was behind me which was aleast 50 feel the same way I hope that they do the same and write in.

Osbourne of Laconia , NH November 28, 2009

BLACK FRIDAY SUCKS...........WALMART handed out tickets @ midnight for items to be on sale @ 5 am when we arrived @ Walmart @ 3 am to get our place in line in hopes of a fair chance to get a 200.00 laptop much to our surprize they were all ready claimed. This was my first BLACK FRIDAY and will be my LAST !!!!! THANK YOU Walmart for being the reason alot of people had a bad day !!!!

Brenda of ulysses, KS November 28, 2009

I am a single parent and even lost my job this year. I have scrimped and saved all year to go to this sale so that I could get christmas for my daughter. I drove 180 miles ONE WAY to go and shop at this WalMart. I arrived at 4:00 A.M. to hopefully get a chance at the E machines laptop computer they had advertised for 198.00 to get my daughter for Christmas. I was told they were set up in front of the registers and that is where I went. When I got up there, I was told they were already sold out and that they had been sold out since 11:00 P.M. the night before. The sale wasn't even supposed to start until 5:00 a.m. and that is what I asked the clerk who had told me this and all she did was stand there and smile at me and didn't say another word. Now on her pallet were still several computers sitting there. By this time I am so mad that I just walk off to go do the rest of my shopping. I go back to the electronics department and I know they had othere ones on sale, so I ask the clerk back there where the other laptops are, and she tells me that she has no idea where they are at!! Needless to say, by this point I am so upset with Wal Mart I didn't care if I spent another dollar in there or not. Then while I am back there in the electronics department, I here all the other customers complaining about what they did. One of them told me that they only had 27 of them, and they were really angry about that also. So, I left there and went to the others stores that were having sales to finish my shopping. When I was done, I decided to call the manager at that store and I asked him, what was the deal with selling the computers early. He tried telling me they didn't, that when he got to the store at 3:30, there were all kinds of computers that they were for sale(from the sale flyer) still there. I told him that is not what what the clerks told me and that the one clerk said they had been sold out since the night before. All he had to say was that I had been misinformed, and they had handed out reservations for them. I do not think that is fair either. I did not know anything about them doing that. He also told me that they had maps at the front of the store where all of the sale items were. Not one person told me about that eithere while I was in there shopping and not one clerk mentioned it either. He then told me the othere laptops were in the frozen food section. Now you tell me, would you look in the frozen food section for a laptop computer? That never entered my mind! Now, to me there is something wrong here, and I want to know what is going on. I have never been lied to so much from a store. What I am wanting to know is, if there sale flyer states that the sale starts at 5:00 A.M., are they allowed to sell the product before then? Are they allowed to had out reservations for an item before the sale? This just tells me that they are either keeping them for themselves, ofr for there friends and nobody else has a chance at it, And I also think that if you are going to have 2000+ customers in just one store to shop, you should have more than 27. To me, this is just not fair.

Bill of yorktown , IA November 28, 2009

this store had GPS units and lap tops advertised for there black friday sale and the passed out numbers for these to those that was in the store at midnight without anyone knowing that this would happen there those of us that got up at 2 am and drove a hour to get there was just out of luck

Angela of Virginia Beach, VA November 27, 2009

Walmart advertised Nintendo DS lites for 98.00 in the flyer for 11/27/09 (black Friday). This special was also available online. The time given on the flyer was 5 am to 11 am on Black Friday. I logged on at 4:50 am and they were already sold out. This is totally unacceptable and frankly as a professional I finds this a bait and switch tactic except they were not switching it with anything. I would like a raincheck. I am not going to go this weekend due to the after Thanksgiving madness but will go on Monday and file a complaint with the store manager at my local Walmart. I also already filed an online complaint. we will see how that goes.

David of Waynetown, IN November 27, 2009

Black Friday for today with Walmart is more like a black eye. They have been advertising all week about laptops they were going to have on sale today. This is a 24 hour Walmart, and we were told even though the items were set out, it would be strictly enforced that no one could purchase anything on sale before 5:00 AM. We being respectfull persons went to adhere to this, and we were going in at 5:00 to get a laptop. When we got there, there were people coming out of the store with them at 4:45 AM. Not only were we lied to about not selling anything before 5, they were sold out of laptops by 4:45. If Sam Walton knew this he would be turning over in his grave. When he was alive, and he was running the stores, they still had honor and respect. There was no orginazation what so ever in the store, and they had very little supply of what they were advertising. When we asked about this, the manager just kept walking and said they were sold out. If the stores keep up with this attitide, and presence, I don't think they will be around much longer. I sincerely hope other people had better luck in other store

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