Wal-Mart - Returns

Shad of Superior, WI November 18, 2009

About 6 to 8 weeks ago, My mom bought a Linksys router and usb card for me. I was wanting a wireless G router for my computers. I didn't know she did this until I was going through her belongings after she died on Oct 10, 2009 and found the gifts signed to me. Right then I was happy to have a last memento from my mother after her death. But they are defective. They will not stay connected long enough to work. The wireless ability on the router was not working correctly. So I tried to bring them back to walmart to exchange them for a different brand as linksys is pretty much junk anyways. But I was not able to, They said if I exchanged them for the same thing I can do it. But they did not have the same router. It was a newer router. But yet it was the same thing just looked different.

And then when i brought them back up to the the counter they decided not to exchange them. That I needed the receipt and all the information that only my mother would know. I told them she was dead. And she was the one that knew about the information needed. And that all I wanted was working items. Not defective ones. Now my moms gift has been tainted by this lousy store and I am now stuck with garbage electronics. I will not go back to this store. I am bring all of my business to Kmart. And I am going to make sure that everyone in my life knows about this. And I will spread the word to all the customers I help at my place of employment that averages to about 500 a day. I will make sure I at least let people know how low and worthless the customer satisfaction and products are. And that they don;t care that there customers aren't happy or if the product works. They just care that they get there money.

Maria of joliet, IL November 16, 2009

Went to exchange a pair of pajama's that wre the wrong size. The lady at the counter would not let me exchange them without my ID. Why do they need an ID what information could they possibly need from it? For something that I spent my money on. There is no reason for them to ask for my personal information if I don't want to give it it means I am stuck with a product I purchased incorrectly!

Anthony of reading, PA November 11, 2009

On 10-28-2009 I was in a very good mood, I decided i was going to buy a xbox 360 acarde version at walmart. So i went to my local exeter PA walmart st# 1777. As i walked to the electronics department to pick up my xbox I noticed there was nobody there, at that point in time i should of walked out of the store... then i would not of went threw the horror in which I am going to tell you. After standing around for about ten minutes looking around for an employee, somebody did finally arrive to help me. But she of course was from the wrong department. Anyway's i told her i wanted to buy a xbox 360 acarde. She walked me over to the display case and i told her i wanted a 360 acarde. so she took it out of the display case and took me to the register. She did infact try to scan the xbox 3 times, but for some reason of course it would not scan. so then she procided to type in the serial number of the xbox to ring me out to sell the item. she typed it in, i paid for the item and left the store.

After being home with the item i decided i was going to return it because it was my birthday and my dad bought me a ps3 so i decided i just wanted to return it Same Day unopened. Well when i finally got back to ur walmart st# 1777. unfortionily i did not catch the name of the cashier, i BELIEVE SHE did Not have a name tag on. After going to customer service, i was told the serial number on the receipt did not match the xbox 360 i was trying to return. As she said that i stood there in disbelief. I could not understand this because i bought it there, and brang it back with the original receipt. so after arguing with them about not understanding this and trying to figure out what happened...I came to the conclusion that the cashier must have made a typo when she Keyed In the serial number to cash me out because she could not get it to scan. I think that because the Serial number did not match the receipt number BY ONE NUMBER. So after about an hour explaining what might of happened. the store leader i believe? ( not a manager) told me there was nothing i could do about it. She Even Saw me on Tape buy the item. I was to come back when a Real manager got there. Mind I tell you these people were VERY RUDE once again i did not get the store leaders name... maybe julie? There was also an employee named "Mike" who was in fact VERY RUDE to me, giving me dirty looks Mumbling to another employees. He looked at me as if i was a dirt bag off the streets. it was horrible the feeling i got from your employees.

After the store leader told me to come back around 7 PM the same night to talk to a "manager" I did just that. I got to the store, when i got there i was meeted by a "co manager" name JARED. He in fact also told me he could do Nothing. He tour apart my xbox box and told me that it wasn't the same xbox and told me to leave at once. I WAS VERY UPSET i cryed and swore to them they have lost my business for Life, and Also my Family's business and friends. This was absolutey horrible situation. I do believe it was in fact the cashiers fault i could not return the xbox because SHE MADE A TYPO WHEN SHE TYPED IN THE SERIAL NUMBER to cash me out. It was only off by one number. Once again i will never nor my family ever shop there again. THANK YOU and i hope this letter REACHES who it must to do something about this. Also i think Jared should be terminated for his absolute rudeness and Thug tactics. As they surrounded me i thought i was going to be jumped.

tim of vancouver, WA November 4, 2009

I bought one emerson 19" flat screen lcd tv/dvd combo in may of 2009 and october of the same year it shut off while I was watching a tv show . and has never come back on again . I bought it in good faith and have never bought a tv because mine broke, this is the only one that has ever stopped working and there is no reason for it other than a defective unit or defective parts inside. the return policy or return policy should be more forgiving if the products are to be this inferior

I no longer have my receipt or box and Im told that I can send it in and the funai co. will fix the problem and of course bill me accordingly .if I choose to have it fixed which I think is a scam in itself I would be out not only the original 200.00 but any charges the repair would cost and I have no idea how long the repaired tv would work . according to reports on the internet others have had the same problem more than once with the same unit.now I have to purchase another tv .walmart and emerson should have a recall in place for all these defective units

john of woodbridge, VA October 17, 2009

Went to walmart and purchased an HP Deskjet F380 Ink catridge at 3:02pm (as per receipt). The model HP Deskjet F380 is the printer I use at home and so the sales associate checked the ink catridge box and CLEARLY saw it on the box hence that was the correct ink catridge. I got home only to realize that the catridge does NOT fit, indicating that it was not the correct one or a manufacturer's defect. I returned to Walmart only to be told by a manager called Nathan that they wouldn't accept the return because it is an open box.

I clearly explained to him that and showed him the evidence I had on hand indicating that the model number and what was written on the box was the same as confirmed by the sales associate and myself. This arrogant, non-professional manager called Nathan, instead of him using his common sense as a manager, only rattled they would not accept the return. I paid 30.42 for this!!! I need assistance to retrieve my money back.

regina of greensboro, NC October 13, 2009

My daughter was riding her scooter after only having it for about 6 mths and it just cut off. The damage is that I somehow can not find the reciept. I purchased it for Christmas along with the warranty. Walmart was not able to pull up my info with my telephone # so I cannot exchange it for another one.

Carol of Indianapolis, IN October 13, 2009

I know I was wrong for losing my receipt but when you can't remember its a problem. I return a swimming pool I bought back in June 2009. I needed the money so I return it but if you pulled up my history you will see I spent alot of money in wal-mart. so they ask me the exact date I bought it. I couldn't remember so I payed 99.00 Plus tax and I asked them to go bact to middle of June. they couldn't do that either.

I loved wal-mart but after they cheated me out of 50.00 I was so ashame I haven't been backed to store. times or hard I'm on disability and [they] aren't hurting for anything but they be little me and my pride so now Target and Kmart are my stores. now [they] lost a good customer over 50.00. I can't remember alot of things when your mind is not as sharp as it used to be. I was areal good customer. I'm sorry it had to end this way

BILLY of RUSK, TX September 28, 2009

I bought a peach tree in the spring for 20 dollars. It was dead I guess when I bought it. I planted it when I got home it never put a leaf on. The tag on the tree said the tree was garenteed for a year I didn't know this when I bought the tree. I was going to throw the tree away I happened to look at the tag still on the tree. I took the tree to Walmart garden center. Thay sent me to the service dept. The lady there said if I didn't have a sale slip she couldnt give my 20 dollars back. I spend about 15000 dollars a year at Walmart. I will try shopping else where.

beverly of fairmont , WV September 26, 2009

i purchased in nov. 2007 a rca tv that the sound quit working and was told by my local repair shop that the part to fix this (signal modual) they could not get because china had a freeze on the parts. i have tried calling rca and was talking to someone in the phillipines they said they would replace the tv and have someone from the united states call me. never happened. after many calls to rca i got some office in usa. they could not help me.

i called wal-mart they said they would get back with be in couble of days ( never happened )i have for the last 3 days been calling wal-mart 1-800 all hours of day-night and get nothing but a busy signal. what can i do? i have a rca tv paid 575.00 and can not get it fixed or replaced.

Tammy of Brookfield, MO September 23, 2009

The dreaded pop then nothing , bought the tv 9 popped on 9 and like all the others it was out of warranty , still waiting for iti to return phone call from 3 days ago , talked to 1 live person at iti she transfered me to the " out of warranty people " . Called at least 5 times , never got to talk to any one in the out of warranty department . I would not recomend any one to buy thier junk ! Count me in on the law suit!

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