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Wal-Mart - Returns |
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Pam of Carrollton, IL September 16, 2007 Pam of Carrollton IL (09/16/07) Debra of Trumbull, CT April 25, 2007 Debra of Trumbull CT (04/25/07) On March 9th, I purchased a flat panel Television. We gave the TV as a gift, but it turns out the friend could not use it. Box was NEVER opened. All stickers and markings remain on the box. On March 17th I went to Wal-Mart to return the TV. I was prepared to get a store credit because I could not find the original receipt. So, I brought a copy of the charge from my credit card company. They would not take back the TV. When my credit card statement arrived, I went to the Shelton, CT Wal-Mart store and spoke to the manager. Again, they said they do not take Electronics back. Robert of Niceville, FL January 28, 2007 Robert of Niceville FL (01/28/07) Madeline of Norwalk, CA October 1, 2006 Madeline of Norwalk CA (10/01/06) This is the only time I have since I go to work. In your policy I have 90 days to return with a receipt. The manager suddenly scream at me asking for the manual. When I asked to speak to somebody higher, Maisha said with her loud voice Iam the manager can't you see? (showing her sticker on her shirt) and nobody is higher than me. Operator 2957 pulled her to the room to calm her down. She doesn't have the right to scream at her customer or to anybody. I told the lady helping me that I need the phone number to the corporate, she was trying to hush me and told me that she already talked to her. Just for the missing manual she gave me a hard time. I was so upset, my whole body was shaking because of how I was treated by the manager.
Sherry of Houston, TX May 20, 2006 Sherry of Houston, TX (05/20/06) The manager was very nice and told me that they would make an exception this time. If you could see my credit card statment you would see that I am a valued customer at walmart. I shop for all my groceries and my 5 grandchildren. I guess Walmart so big they don't have to worry about consumer happiness. Report Your Experience
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