Complain about a product or service

Coupon Connection

Cilla of West Springfield, MA March 2, 2009

As of today March 2, 2009 I am still inable to have my address removed from the Coupon Connection mailing list. The Coupon Connection mails a five page newspaper catalog to my address about twice as month. In the past I have had this mailing returned to to sender. Only to have another catalog mailed to me my home again. vToday, I called 413-532-5364 & spoke with a woman by the name of Renee. I asked her if she would remove my name/address from the mailing list. Renee said I have nothing to do with the list I only bought the list. I said Renee you bought the mailing list, but you are unable to remove my name? Renee said Yes, I cannot remove your name/address from the mailing list. I said then please tell me or give me the name address of whom can remove my name? Renee said I have no idea who can help you. I said sure ok bye.

Ronald of Arlington Hts, IL December 4, 2008

bought supermarket magic for small business venture, looking to get extra cash from selling coupon books to consumers. I was pressured in to buying to many books to sell but the guy said i would have no problem selling that many, and that a lot of people are buying more books than me. so i bought 2500 or so for thousands of dollars

with in a few months of trying to get this up and running i could see this was a bad deal and that i couldnt make any extra cash @ this. I tried it a few times myself and it worked as plan but there was no way to recoup my lost thousands

Jenise of St Charles, MO October 27, 2008

My husband & I purchased a Lot of coupon books, about 11-12 yrs ago. In doing some cleaning out, I came across 2 of the books we had left. We had thrown away all the others we had purchased because no one was buying them. I wanted to be an example for others so I sent off for the coupons myself. I didn't always get the ones I marked, I received coupons that had expired or I would receive 10 of the same thing when that was not what I had indicated on the form. Needless to say, they did not sell well so we ended up throwing boxes of them away. It has been several years since I have been involved with this company & don't have all the paperwork anymore but thought perhaps my experience might help someone else get out of a bad situation before it gets worse.

Belinda of Greensboro, NC June 27, 2008

I Purchased books to sell as a Distributor. I tried to get coupons using one of the books, I was not happy with the coupons that I received. I complained to the company, but nothing was ever done, I was only able to sell one book. I never heard anything from that customer. Because of health reasons, I had to stop trying to sell the books for awhile, and when I tried to start selling them again, although I was told there was no expiration date, I couldn't find the company. I decided to look the company up by computer today and found this site.

I didn't make any money and lost the money that I invested.

Gary of Bristol, CT February 19, 2008

At first Coupon Connection of America's offer sounded good--to help others save a lot of money on groceries. On 2/22/05 Clarence Jenkins, one of their high pressure salesmen, talked me into giving the company 2330.00 from my credit card to receive coupon booklets and promotional materials. On 2/25/05 another high pressure salesman, Leo Maldonado, talked me into putting another 5,370 on my credit card. I received the 2300 coupon booklets about 3 weeks later. I knew I had made a mistake believing them. When I would call them for advice they would be very difficult to get a hold of.

On 3/28/05 another one of their salesmen, Bill Hollon, made me believe that he would help me sell the coupon booklets by my purchasing promotional materials. I paid Coupon Connection 1335.00 on my credit card. It dawned on me later that Bill really didn't want to help me but to just pick up his commission through the sale he made to me. After this, none of the salesmen that sold me these booklets and promotional materials didn't seem to want to help me with advice.

I became discouraged and decided to put the business aside so I wouldn't have a nervous breakdown. On July 21, 2007, I mustered up the courage to send out 2 pages from one coupon book. Each page you would receive 10.00 worth of coupons. On July 27, 2007, I received the envelopes back that read: "Return to sender. Attempted not known. Unable to forward." I attempted to call info in Houston and call their phone number many times, and no one seemed to even know about them--let alone whatever happened to Coupon Connection of America. I spent over 9,000 and never made a dime.

Emotionally I was a wreck after realizing that I would never have an opportunity to at least make back some of the 9,000. It took me a long time to pay that 9,000 off my American Express card. I lost many nights of sleep worrying about how I was going to pay that money. I'm sure the owner, Don Farmer, was able to sleep just fine. Thank you. Truthfully submitted.

Trina of Sioux Falls, SD January 31, 2008

I joined Coupon Connection of America on February 10, 1999. I bought into a website and also several coupon books. Within the first few months, I realized that these people were possibly scamming me. After countless empty promises and leaving messages, I decided just to take action to try to get my money back. I paid 2,495.00 for the website package, which was supposed to include a three month coaching session and a six month personalized website hosting, plus 1,475 for the Associate Distributor package on the coupon books totaling 3,970.00. I also want to mention that I paid 30.00 for the faxes to get started and wasted numerous hours waiting for mentor phone calls that I did not get.

The two phone calls that I did get only lasted, at most, 5 minutes each. On the first phone call, my mentor told me that it wasn't a good day for her and she'd call me next time. And on the second phone call, my mentor gave me names of 2 books to get from the library and about 10 terms to look up on the internet. I didn't get another phone call from my mentor after that. My last mentor phone call was March 11, 1999. I also want to mention that I didn't even get a website established. When I called to let someone know about it, they did not return my phone call for about a week. When Chris Matthews finally called me back, he was really apologetic and said that he had another mentor that he would like me to try. I waited about a week or two and nobody called, so I called and left numerous messages for Mr. Matthews to call me back. He finally called me back in the third week of April; 2 months after I joined the team.

By then I was so upset that I had already taken action and wanted my money back for the whole thing. I told him that if I did not get my money back, in full, then I would indeed take further action, and if that didn't work then I would only sell the coupon books to get my money back. I would not try to make money for Coupon Connection.

I did not hear back from the company. I called back and they told me that a refund was not possible. I wasn't sure what else to do. I continued to try to sell the coupon books, but no luck. Also, recently I decided to try again, but then found out that Coupon Connection went out of business because they had done the same thing to other people (scammed) as they did to me. I was then informed to make a complaint to see if I could still try to receive the money back that I was scammed out of (3,970.00), not to mention numerous wasted hours. Please let me know what I can do, other than not fall for something stupid like this again.

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