|
|
NEWS
RECALLS
COMPLAINT FORM
SCAM ALERTS
RESOURCES
Small Claims Guide Class Actions Lemon Laws FAQ Newsletters |
Share |
| Automotive Education Employment Electronics Family Finance Health Homeowners Insurance Pets Shopping Travel |
|
|
|
|
DMK Value Plus
7101 Winnetka Ave N,Minneapolis, MN 55428 800-597-1001 |
||||||||||||||||||||||||
|
Sergiu of Brookline, MA, writes:
I pointed out that I didn't agree on any membership, but in any case one month (1/12) of $105 is $8.75, so I should be refunded $96.25. She said, with growing impatience, that the membership was only $99.99, but $5 was for "shipping and handling," and that is not refundable. I pointed out to her that I did not have anything shipped or otherwise handled, so that I expected $96.25. She said that "THE SYSTEM" only allows her to refund me $86, but she can send me a form in 10-15 business days to ask for the rest. By now, she was screaming into the phone. I asked for a supervisor. About 5 minutes later I got one, and started from scratch. Same story. I asked for her manager. She said that the manager was on vacation. I asked for the manager's name. She answered that security prevents her for saying the name. I then asked for the manager's manager. She said she believed that that manager was on vacation too. I was growing impatient, and asked her to refund the whole thing. She said she couldn't. I said that this was unacceptable, and I demand my money back. She refused. She asked for my address to send the form. I asked her what address she had for me, and it turned out she had an address that was 3.5 years old! So how could I have bought their service 2 months ago when they didn't even have my address. They clearly used an old credit card charge! So far, I have $104.99 wrongly charged to my account, and a really offensive 45 minute conversation with people who are clearly NOT in the "customer service" business. This is either a scam or evidence of extreme incompetence. It will be interesting to see if this happens to others. Report Your Experience
Report Your Experience
|
|||||||||||||||||||||||
Back to the top | Scam Alerts | ||||||||||||||||||||||||
Advertisement
|
|
Custom Search
|
||||
|
AUTOMOTIVE Dealers Manufacturers Service Extended Warranties Lemon Laws Recalls Tires Transporters FAMILY Aging Children, Parenting Recalls Dating Education Entertainment Pets Weddings |
FINANCE Annuities Banks Credit Cards Debt Collection Debt Counseling Insurance Investing Loans Mortgages Payday Loans Student Loans Tax Prep HEALTH Doctors Drugs, Pharmacies Health Clubs Hearing Care Hospitals Nursing Homes Nutrition, Diets Vision Care Weight Loss |
HOUSE & HOME Appliances Cookware Furniture Home Improvements Lawn & Garden Movers Pools & Spas Realtors, Rental Agents Recalls Utilities ELECTRONICS Cable TV/DBS Cameras Cell Phones Computers Home Electronics Internet Access Local Phone Service Long Distance VoIP |
SHOPPING In-Home Online Retail Stores Sporting Goods Supermarkets Telemarketers TRAVEL Airlines Bus Lines Car Rental Cruises Hotels Travel Agents Trains RESOURCES Class Actions Complaint Form Small Claims Guide Lemon Laws |
CONSUMER NEWS Latest News Automotive Telecom Financial Health Homeowners Scams Seniors Travel More ... RECALLS Automotive Children's Products Drugs Food Household Products Sporting Goods ABOUT US FAQ Privacy Policy Advertise With Us Newsroom Syndication Terms of Use |
Terms of Use Your use of this site constitutes acceptance of the Terms of Use
Copyright © 2003-2009 ConsumerAffairs.com Inc. All Rights Reserved. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. |
|