Complain about a product or service

LeanRx.Net

Judy of Seminole, FL January 20, 2007

I have never ordered anything from this company. I was charged 79.95 on my debit card and when I didn't recognize the name, I made a complaint to my credit union. The charge was made on 1/7/07. I discovered it on 1/15/07 and went in to see my Credit Union on 1/16/07. By that time, there was a second charge of 69.95 from 1/14/07 that didn't show up on my electronic statement yet but it was approved by the credit union so they had me add that charge to the dispute.

I had to close out my debit card and get a new one. The Credit Union did file a claim on my behalf and reimbursed me for the charges provisionally. I do not know how they got my debit card number. I am going to be very careful in the future using this card in restaurants where I cannot keep the credit card in sight. Perhaps this is how my number got used. What a mess. With all the complaints, you would think someone would shut this company down!!!

Fortunately, my credit union was good about handling this situation in a timely manner and I was reimbursed (provisionally) within 3 days. I just hope others are not taken advantage of like this. I am very careful with my account - and I feel that the message here should be to tell everyone to be meticulous when checking their account.

Shirley of Cardington, OH January 17, 2007

I ordered a free sample of Hoodie, all I had to do is pay shipping and handling and I paid it with debit card -- dumb me. I paid 4.95 then in June of 2006 there was a 99.99 charge to Bumfathoodia,it caused several of my checks to bounce and I had to pay 29.99 per bounced check, 8.00 transfer fee to transfer money from my savings account to cover the checks.  

Debra of Colorado Springs, CO January 15, 2007

I tried calling the above 800 number to cancel my order because I never receive anything. When I called it was an automated answering machine telling me to enter my credit card #. I wasn't about to do that so I just stayed on the line. The automated voice finally said that if I needed customer service to visit their website at leanrx.net.

When I logged on there was a message saying the website was down for improvements for 2007. They gave me a direct link to e-mail them. So I sent my e-mail stating I wanted to cancel my order effective immediately. Well, about 15 minutes I get a message of return mail. Guess who? Then to top it off I was talking to my credit card company to see what steps needed to be taken so they wouldn't charge me anymore - I'm to call back tomorrow because it being a holiday. So, I checked my credit card balance on-line and if there wasn't another charge of 69.95 pending. They had billed me once on the 1st of January for 74.95.

Well, as you can see they have charged me almost 150 for a product I never received. And where will it end?

Christine of Bayshore, NY January 12, 2007

LeanRx.net put through a transaction for 74.95 on my bank card without my permission, therefore causing my account to have insufficient funds costing me another 30.00 insufficent fund charge. My bank card has been canceled due to this matter, and the bank is disputing the charge with the company. I tried to contact this company myself, but there is no phone number listed.

I am out 105.00 because of this tranaction and now I can not pay any of my bills until this matter is taken care of.

Linda of Woodruff, UT January 9, 2007

I just noticed that I had been charged 74.95 on my debt card and I have had no dealing whatsoever with them. I got on the internet to see what they were and found out this exact thing has happened to many people someone needs to catch whoever is steeling our debit numbers and charging our accounts. I have taken steps to get the charges reversed but they are getting away with a lot of peoples money.

Nancy of Albemarle, NC January 5, 2007

My account was charged 74.95 on 01/03/2007 -- no merchandise ordered from this site.

Sandra of Toledo, OH January 4, 2007

I tried this product and canceled it. Then in Sept. 06, they charged my account. I contacted them and was told I would receive a refund which never happened. After many phone calls and threats I still never received my refund. I went on my account today and there is a charge from leanrx.net for 74.95 which I did not authorize.

This is fraud!!

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