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Discount Golf Clubs and EquipmentSacramento CA |
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James of Oyster Bay NY (12/9/03):
When my VISA statement in September and October failed to show the credit, I called and was told they received the putter, and that I should see the credit in my next VISA statement. Since this did not happen, I left repeated messages on their answering machine to call me. It is now 12/9/03, and my once-per-week calls to date have been ignored. It is now clear that they do not intend to make the refund. This is simply a matter of unethical business practice in which I have made payment and have not received a refund after returning the merchandise in spite of the fact that the return was authorized. This is a slight variation on the "test-our-free-golf-clubs" routine. Unfortunately, James was strung along until well past the 60 days during which he could dispute the charge with his credit card company. |
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