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Key FoodsNew York |
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Gary of Forest Hills, NY January 8, 2010 The price discount for ALL ITEMS on a Thursday night do not reflect the labels in the store. I got charged 3.29 for chicken broth that was listed for 2 for 5.00. I got charged 3.29 for yogurt on sale for 2.50. Cashier and return merchandise clerk did not honor any discounts. Renee of Bronx, NY October 10, 2009 Advertised sale products are frequently unavailable/not available until the last day or two of the weekly sale. They refuse to give rain checks. Even on the first day, the section is completely empty like the product was removed. Because of limited mobility I have to keep going back or wait until the item goes off sale to purchase at the higher price. Agnes of New York, NY January 21, 2009 Hi, My name is Agnes. And today January 20 2009 I went to my neighbor store Key food in Greenpoint Brooklyn located at 224 McGuinness Blvd to buy few things. When I went to the cashier there was one more person before me in the line and she was buying few things also. Among the grocery she had two boxes of Lipton Tea. And cashier told her that they are not on sale, so the woman left the tea on the counter top behind my staff and she left the store. The cashier named Amanda she said to me to give her those boxes in a rude tone and I was surprised when she asked me for this and I told her that this is not my job or responsibility to help her out and I handled those boxes to her. She got so furious and started to yell at loud at me and she refused to scan my grocery and she left me there alone while screaming that she is not gonna take care of me. I was shocked with her behavior. She called me names. The other girl came to help me out so I paid for my things and went to look for a manager. She was still screaming towards me and she acted aggressively. She was verbally abusive. I asked for her name and she refused. She said to me that I am not gonna see a manager. I asked someone else for a manager and after few minutes he showed up. He asked what happened and while i was telling him a story she was present and still yelling at me. So he apologized many times. I told him that I want to file a formal complaint and he said that this was a formal complaint. There was maybe ten people whiteness this accident. I felt so humiliated, discriminated and very stressed out. I was shaking and crying. Catoya of Brooklyn, NY June 9, 2008 Catoya of Brooklyn NY (06/09/08) Joe of Brooklyn, NY January 20, 2008 Joe of Brooklyn NY (01/20/08) Hanif of Briarwood, NY July 22, 2005 On 7/11/05 upon my visit to a local KeyFood store located on 138-37 Queens Blvd, Jamaica, NY 11435, one of the employees by the name of Joe (wouldn’t give me a last name) claiming that he was the manager, tried to physically throw me out as it was 9:01pm. Initially though, the main doors was wide open and there was no one present telling costumers that KeyFood was closed. When first confronted by Joe, midway into the store, I politely told him that all I needed was a gallon of milk (for my daughter who was with me) and that I would be out before many of the other costumers (the store was still full of people). He rudely insisted that he was not paid to work past 9:00pm and I should go to another store down the block to buy my milk. He then pushed a shopping cart towards my 2 year old daughter and me so as to block our entrance. At that point, noticing that this person was not at all rational and had no respect for the business he was in, I politely walked the other way. I took me only 3 minutes to get my milk and checkout. Inna of Brooklyn, NY June 8, 2004 Last week (From Sunday May 30 thru Thu June 3) Key Food had Edy's Ice Cream on sale. On Tuesday, June 1 I wanted to get a specific variety they did not have. I asked for a raincheck - after much begging and proving they did not have what I wanted I got a raincheck. On Thursday, June 3 I went again - and again they did not have much variety so I asked for a raincheck. I was sent to a manager. That's where the fun begins. The guy was so unbelievably rude and not professional that it's hard to convey in a letter! I politely repeated my request to him - he screamed at me throughout the whole "conversation". He yelled "we already gave you a raincheck"(?!) . I wanted to reason with him saying 'can I ask you - am I only entitled to single raincheck for the advertised week?' - the answer was screamed at me 'yes!!!!' . He was not wearing a badge or name tag so I asked him to please give me his name - he yelled 'why should I?! You give me yours first!YOU GIVE ME YOURS FIRST!.DON'T YOU THREATEN ME!!!'. All I was able to get out of him was a verbal statement that he was indeed a store manager. I asked him to write down the store number for me - he yelled 'YOU DO IT YOURSELF IF YOU NEED IT!!!'. I was in store with my husband and a 7-year old daughter and I was extremely humiliated and in the end not only did I not get a raincheck (which is not right) , but felt as I was spat on! Roopwatie of 19 East Gun Hill Rd Apt 1, AL July 11, 2002 I went to buy Lender bagels which is by the fruits and vegetable section, I pick up about 4 bags of bagel and there all look like if rats was eating the bagels. Another time I got some ground beef (the large package) and the meat was bad in the middle. It had look like if the butcher put old meat in the middle on the good meat. Today I went to get a small container of Ricotta cheese (8oz. Polly) I pick up 2 container and there where expires since last year. I don't know if you think this is important but every week before the sales flyers comes out on Sunday I think the Manager order his employers to remove the sale items from the shelf. I shop on saturdays but before I go I usually check the next week flyers to see what is on sale and I check the when I go shopping if the items are available. It usually there on the saturday but when I got there as soon as the market open the items are never there and if there any it is usually 1 or 2 on the shelf. Advertisement
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