Kroger

Joseph of Mill Creek, WA March 30, 2009

Joseph of Mill Creek WA (03/30/09)
They threw away my written perscription. This pharmacy has the worst customer service of any pharmacy I have ever used in my 30 plus adult years. I now need to go back to my doctor's office for another visit and ask them to perscribe my medication again.

Martie of Toledo, OH March 23, 2009

Martie of Toledo OH (03/23/09)
i CALLED to complain about a late fee that I was charged. I told the associate that I had paid my bill on time at the store. She said that I could not have because kroger does not accept payments at the store. I told her that for the past two months I have paid at the store, and as long as you have cash and pay the service fee, they will take the payment. She implied that I was lying, I told her that I had a receipt. She said it couldn't be right. I asked to speak to a manager. He said again that I couldn't be right, but gave me back the late fee. I did not appreciate the treatment and I am ready the cut up the card and find a friendlier verdor.

Marcia of Houston, TX March 23, 2009

Marcia of Houston TX (03/23/09)
I used my rewards card to purchase gas and it only gave me 10 cents instead of 15 cents, I have more than 500 points and was quite upset. I called the Kroger office and they told me they were unable to help me. They said to call Master Card. which I have called in the past and they have nothing to do with the rewards.

I ended up paying more for the gas than I should have, which is upsetting.

Regina of Dallas, TX March 14, 2009

Regina of Dallas TX (03/14/09)
went to Kroger purches Clorox bleach with other thing. it was put in the car back floor board. the next went to get it out of the car and it had spilled the cap on the bottle was not on there good.call store, talk to Dennis said bring it back, he looked at floor said it was bad and he would report it to the insurance company. which is Sedgwick

the floor board in my car is bleach mat and all. talk to Sedwick insurance and she wanted to give me 200 dollars and said she would denied the clam. her name is H. Rew. i will get the coast of getting it fix from the dealer that service my car.

Audrina of Houston, TX March 3, 2009

Audrina of Houston TX (03/03/09)
On 3/2/09 at 10:30 Pm i went to kroger to check out my 6 (1/2) of milk that was getting for my daughter that was out of milk and i went to the checkoutlane that's when i saw that there was a 2nd lane open which was lane 7 i went and when it was may turn to checkout with my WIC vouchers the guy named angel said that he could not check me out and i was like why ? and he said because i was not buying nothing and i was like and what is all that milk that i have in my cart ??? and i told him what was the problem if all i had in my basket was milk nd the correct one that WIC allows..

So then he check me out shaking my milk all over the place and he ask for my number i told him but then changed his mind and said well put it in the atm machine that they have at the register i wa slike oh man .. he is just being mean because i gave him my number.all thought the process of checking out my milk he was mad i was a bad experince that when i was almost leaving he stated telling me thing under his breath i was sick of all this non sence ands i told him what is your problem ?? is it because i have WIC?? he was like yes . I was like was well im sorry but you dont pay fr my WIc and that shold notconcern you how i pay???

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