Pathmark

Lillian of Brooklyn, NY October 3, 2009

I shop at the Pathmark in Gowanus every week. I use the self scan registers and every week there is a problem. In store sale items (not in the circular) never come up at the sale price. The sale tags throughout the store are not placed below the product on sale, but on a different, more expensive item.

Today I submiited a 9.00 coupon for the pet club. The lady at the customer service credited my bill for the 9 dollars, then added 3.99 for olive loaf! What the blank is olive loaf? It did not come up on my self scan screen, but it was on my receipt.

When I went back, she quietly handed me 4, no questions asked. Nothing was said. I think that every consumer should check all their receipts because they will find costly erors. Last month I was overcharged by 11.00.

Joseph Newton of Philadelphia, PA September 10, 2009

My wife and I recently visited pathmark I asked one of thier associates (Rose) were I would find some items on my list she pointed and I went on my way I still couldn't find a couple of items so I went back and asked her again out of no where she got rude and discourtious told me that if I couldn't find any of my items I get myself some glasses or have someone else do my shopping. Yes I am a senior but I can see very well thank you. All we wanted to do was buy some items for our grandkids.

I reported this incident to Head Quaters till this day I haven't been back. My wife still goes back every Sunday to buy some items before church, but if she can't find it she wont ask. Here she sees this associate everytime so I take it that nothing was done I see that the associates @ Pathmark can do as they wish and will not be reprimanded. Myself along with a few members of our congragation stopped going to Pathmark

Kimberly of East Orange, NJ August 29, 2009

Seen at the emergency for food poisoning. Item was not removed from shelf as instructed.

crystal of Toms River , NJ August 5, 2009

Was ordering deli cold cuts from Grace (department manager), and was treated very poorly and she actually even told me to cook dinner for once and made very rude comments about my weight and how many times I come to purchase cold cuts from the department per week

Brita of New York, NY July 28, 2009

Stopped in to get some fruit - there were fruit flies swarming in multiple sections of the fruit and produce department. There was a lot of old and moldy fruit including 3 grapefruits that were completely green with fuzzy mold on over 1/2 the fruit, fuzzy oranges, wrinkled mango and brown/bruised watermelons. Completely disgusting.

Sean of Wilmington, DE March 21, 2009

Sean of Wilmington DE (03/21/09)
Recieved a Mailer stating Pathmark NOW Doubles Manufactures cupons UP TO 99 cents. Not actually true, there is a cap of 1.00 total. Which is identical to their old policy. I assumed they were matching the Acme policy which actually does double coupons up to .99

No damages, just wanted to vent. It's misleading and deceptive. Now I know and so do you.

Cici of Bronx, NY March 18, 2009

Cici of Bronx NY (03/18/09)
Pathmark is a one-stop shopping source that focuses on providing an easy, hassle-free shopping experience for our customers. This is their motto; however, last night while shopping at the 145th street location in harlem (NYC), this was certainly not demonstrated by the cashier employees, Stephanie my cashier and another employee that ill refer to as OTHER who i could not obtain a name. Cashier Stephanie made an error while processing my transaction due to her lack of attention (watching some male customers exit the store), i disputed the error with her and from that point her customer service ended..she stood there waiting for me to locate on her screen for my total amount due which i thought was just horrible service.

Another man standing on the 20 person long line (1 cashier) asked OTHER employee that was casually conversating with Stephanie if theres another line that can be opened and she responded with AND..IM ON MY BREAK with nothing but attitude. As i proceeded to bag my groceries, i was furious at the service and ranting because i have an unneccesary 20 cashback withdrawn from my account ..here comes the hot tempered OTHER employee, excuse me? I ignored her and continued bagging my groceries and she continued to ask so i finally answered excuse you? she said your talking to me so im asking you and i said i dont know you to converse with you and proceeded to bag my groceries.

 Pathmark at this location has thee worst service i have ever seen in a grocery store, why are you socializing with a cashier who has a line full of customers? What she and Stephanie failed to realize is, Stephanie now has to split her attention which results in her working at a slower pace and screwing up customers transactions. The customers on line were completely furious of their careless attitudes, it was nearing 12am get me in and out of here. So my thing is, this other employee wanted to get physical judging her body movements and tone in such a manner and then as im walking out the store, OTHER and Stephanie is having loud coded conversations to provoke the situation. I WILL NEVER VISIT ANOTHER PATHMARK IN MY AREA, I WILL GO BACK TO SUPPORTING THE MORE LOCAL MOM & POP SUPERMARKETS WHERE THE NON ENGLISH SPEAKING CASHIERS HAVE MORE MANNERS THAN THE HOODLUMS THEY HIRE AT MY LOCAL PATHMARKS.

Mary of Glen Mills, PA February 15, 2009

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