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Trader Joe's |
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Angela of Rohnert Park CA (09/12/08) Reginald of Lawndale CA (07/24/08) Doug of Santa Cruz CA (11/29/07) When I first started buying the product I was pleased at the low sodium content as I am very sensitive to sodium and am careful how much I take in. But as time went on the chips got saltier and saltier to the point where one or two chips will actually burn my lips. I have written to the company twice and spoken directly to the store manager. I quit buying the product a couple of months ago but decided just today to try another bag on the off chance that they had remedied the situation. Unfortunately this proved to be the saltiest bag yet - actually inedible. If I knew where to send the product for testing I would because I am certain that the amount of salt contained in the product is probably ten times that stated. I buy other chips from other manufacturers with similar sodium contents stated on the label and they do not burn my mouth. I am sick of dealing with Trader's directly so thought I would give this a shot and see if there is any way to get them to either correct their misleading nutrition labels (truth in advertising) or reduce the sodium content to match that stated. Sandra of Suffern NY (08/27/07) There was a rude woman bumping in to me continuously with her carriage. I tried to ignore her, but she continued being obnoxious and then demands me to move out her way. I just looked at her and saw that she was a senior citizen, as I am my self. I'm 64 yrs old and I did move, even though I wasn't finished with my selection and thought I'd return later. As I moved on to go to another counter, I glanced over at her and she raised her arms and made a gesture of a grimaced face at me and it was then I snapped back at her saying that I was there first and she could have waited her turn that she didn't have to be so nasty. Then I proceeded to do my grocery shopping. She then purposely walks by me and is now quietly verbally harassing me with her comments and I turned to her and said are you talking to me. At that point a store representative (whom I don't know by name) approached me personally and very arrogantly told me to let it go. I understand that and requested that he also speak to the rude lady who initiated this situation. He very impolitely replied to me was that he only saw me and not her. I thought this was unfair and just because he didn't hear or see her actions, he reprimands only me. I tried to explain what happened and he didn't want to hear of it and just told me to let it go. I was so humiliated and upset, I replied that I'll let my grocery shopping go too and I walked out. I just think you should suggest to this Trader Joe's Store, that they should send this particular store representative for a Dale Carnegie course in sesativity training. Denise Anderson of Landenberg PA (11/17/06) Harvey of Beverly Hills CA (09/17/06)
Laura of Fresno CA (08/21/05) Cristina of Canoga Park CA (05/16/05) When I approached the cashier, a young lady maybe in her late teens to early 20's, asked who was paying for the item. I gladly accepted and handed her my ID. She had a very loud voice, slightly obnoxious. She asked me what my weight was, while she looked at my ID. She said this very loud, and since the store was crowded, there were about 20 other people staring at me, while she was waiting for me to answer the question. I then answered quietly, and she then said, What hill do you live on? My address on my ID shows my residential city as, Agoura Hills. If I live in that city, it doesn't mean I live on a Hill. She stumped me with that question and just stood there and waited for me to reply, while the bag boy shouted out, Hey, ask her what the Capital of Arkansas is?, while he laughed and giggled about the situation. My sister's boyfriend at this point was very upset, as I was too, and said something along the lines of this is F'ing ridiculous. The cashier then said, You don't have to be rude, sir, I am just doing my job. From the way it stood, she was completly rude and out of line, the way she handled checking my age to buy alchohol. She asked ridiculous questions, and I have NEVER been treated like that anywhere, EVER. When people ID me, which is fine, they usually ask what my Date of Birth is, or WHAT STREET I LIVE ON......NOT, What HILL I live on. And when the bag boy added in his little comment, I was then officially embarrassed and humiliated, and will not go through that again. I will not step foot in that store ever as long as they decide to continue to ID people like that. Chris of Mountain View CA (03/28/05) Trader Joe forwarded the claim to Arthur J. Gallagher & Co. who manages claims for Trader Joes. Trader Joes and Arthur Gallagher & Co have denied the caused by Trader Joes negligence and Arthur Gallagher & Co fraudulent or negligent investigation. The fact that Trader Joes has to hire one of the worlds most aggressive risk management control companies to deal with a small claim proves that they are trying to railroad average customers. They deny any liability. They claim that carts hit cars all the time. Thats a lie. I have never before been hit by a cart at that or any other store. I spoke with an employee in an adjacent store. He said its a very dangerous situation, and that shopping carts frequently cause accidents at that particular corner due to the steep, non visible curb, staff negligence, and the difficulty in controlling carts, when turning the sharp corner to the narrow return area. I have obtained 2 estimates from authorized Mercedes repair centers: Auto West Collision Repairs: $1297.06 Pan American Collision Center: $940.87 Additional expenses include: Premium or luxury rental for 3 days: $250.00 Cabs to/from repair center and/or to/from rental agency: $50.00 James of White Lake NY (07/31/04) Elizabeth of Los Angeles CA (01/16/04) I was also almost run over by another young woman re-stocking bread from a giant cart which she was moving through the aisles very quickly; when she almost hit one woman she and the man working with her laughed and said did you see the expression on her face?
I will not return to this TJ's. The attitude of some of the emloyees is rude enough to make shopping there an unpleasant experience.
I will shop at the Glendale, CA, Eagle Rock CA and Daly City, CA Trader Joe's, where I have only ever experienced wonderful service.
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