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Our site's most valuable information comes from our readers -- so here's a big "thank you" to everyone who's written to tell us about their experiences. Although we publish only selected comments, all submissions are read, considered, appreciated ... and important.

Thank you so much for everything you do. I look forward to reading my ConsumerAffairs E-Mail everytime it comes out. As a matter of fact, I often quote information from your content to my co-workers and friends during our conversations.

I thoroughly enjoy ConsumerAffairs. I rely on your publication and would like to formally thank you for being there. Thank you for standing up against those who threaten you.

Thank you for telling us those little secrets these companies don't want the public to know. Someone has to keep them honest. Heaven forbid the truth hurts their bottomline.
Keep up the good work.
-- Mike

Thanks to all who have placed their experiences on this website. I was fortunate enough to find this website in time to cancel my vacation package. I've been given a confirmation number, but I will be monitoring all activity. It is a shame that anyone would have to waste one dime of their money or one minute of their vacation in such a dump.
-- Rhonda

Thanks! Today I was considering visiting Marlo Furniture here in Washington DC, but after checking your site, I've decided to proceed with caution. Their post-sale treatment of customers is reprehensible, and they should be aware that their actions make or break future sales! Great Website!
-- Mike, Andrews AFB

I wanted to say how much I enjoy your newsletter. Not only is it informative, but your writing style and sense of humor make it a pleasure to read. I know great writing and the difference between truth and spin - I own a PR agency outside of Washington DC.! Your assessments are right on target. Thanks again!
-- Ann

This is a great newsletter! I have obtained excellent, useful information by reading every issue. In fact, there is so much info that I sometimes can't get through all of it. Keep up this great work for all consumers.
-- Dan

Just keep up the good work! Nobody can suit all the people all the tine. One time a while back - your newsletter saved me from making a bad error. So bless you and ignore a few negative comments.
-- Lorayne

I just want to tell you again that this is the best newsletter, in my opinion, that I have ever seen on the Web. Keep up the terrific work!
-- Sandra

I just wanted to say you have the most informative site on the net. I am ecstatic at finding such a great site.
-- Keith

I receive many online and print newsletters, and I have always found yours to be the most readable. The information is always timely and even handed. I (especially like) its outspoken and direct nature.

Thank you for your time and commitment.
-- Roberta

I just want to compliment you on the wonderful service you are providing through your website. I filled out a complaint form for MWI, regarding an unauthorized charge to my credit card. The information I found here helped me a lot.
-- Marilyn

Being an administrator of Information Technologies myself, I know you probably only hear the complaints about your site and/or service. I jhust wanted to say your guys are doing a great job and I can only hope you continue to provide this service.
-- Gary

Just sign me as undocumented, fault-finding armchair written-word critic who truly appreciates ConsumerAffairs.com's wonderful word workers. You are the GREATEST!
-- Jeanne

Your survey should have a "rating this site" question. I would have given you a 10, or an A+, if you did! Thanks for doing a terrific job.
-- Mary

I enjoy your publication, particularly the tongue-in-cheek humor. It has benefited me more than once, and I have made all my grown children aware of your publication.
-- Bill

I'm so glad I found you guys. You've been very helpful.
-- "K"

No complaints, just compliments on your way of handling the complaints online and allowing any outfit that does a no-no to be read by the cyber world.
-- Larry

Just wanted to say thank you for the service you provide with your newsletter. I know it helps a lot of people with their problems.

I wanted to tell you also, that it does do some good to file complaints when you are dissatisfied with a company's service. I filed a complaint with you and the FTC and the BBB, and with my credit card a couple of months ago about being taken in by a Medical Billing scam. They said very emphatically they were not returning my money, but one day out of the blue they returned my money.

The heat from all the complaints I filed must have finally gotten to them. Thanks so much for your help.
-- Glenna

I use (your site) to advise my soldiers when a pertinent scam shows up, and it is the ONLY site that I have sent/recommended to anyone else. Me, I'm a tort-reform minded person, but caution is caution, and let the buyer beware. With info like yours on the web, I can keep my people -- most of who do not yet have computers -- informed.
-- CPT Charles

I am so glad to have researched info. on Ramada Plaza Resorts using your website. Keep up the good work. I just got a sucker ad letter in the mail today. So, thanks for the info
-- Alvin

Wish to thank you for the tip on "Vtech little smart soft songs baby phone." We contacted Vtech. According to their instructions we sent in the plastic battery cover from the back of the old one. Within two weeks we received a new phone (w/batteries). Again, thank you.
-- Chrystal & Paul

I want to thank you for your guidance regarding the opinions with respect to laptop computers. If I would have not read your reviews, I would have been in deep trouble.
-- Kelly

My father-in-law got $2700 back from Ford!!! Thank you so much. I saw it first on this web site! Pretty much makes me a shoo-in for daughter-in-law of the year.
-- Jan

I can't help but write a note to let you know how much I enjoy this site. Fast loading, every link works, no nonsense or wasted space, intuitive placement of additional links, easy on the eyes. One of the most professionally managed websites I've ever encountered. Thanks!
-- Steve

Thank you for your great information. You just saved me a great deal of time and aggravation and money! I had a very strong suspicion that those medical billing ad were scams! I checked them out in greater detail and they really are! Thank you! You provide a great service to the public!
-- Michael

Outstanding site. Loved the walkthrough of Small Claims Court.
-- Geraldine, PhD

Thank you for all your information that you have provided. This is so helpful for me and my family. This is greatly appreciated and it has been really sent along to others to help them out. I cannot begin to tell you how wonderful this is. Thank you Thank you Thank you!
-- Priscilla

Just wanted to say you're doing a great job. The info in your newsletter and on your website is really helpful and important for us consumers to know. I don't know of any other website that does such a straightforward and unbiased job.
-- Richard

I just wanted to say THANKS. With the information on your site about First National Credit, I saved myself a lot of pain and suffering. Keep up the great information
-- Dave

I read your article about certified used cars. Thank you for the information. One of the bigger car dealers in town is advertising "Certified Cars" that may qualify for extended warranties. I wanted to scream!

This is called finding knowledge and using this knowledge to make a decision before purchasing.

Stephanie Moore's article on the problems with rebates is OUTSTANDING. THIS ARTICLE SHOULD BE PRINTED IN EVERY NEWSPAPER IN THE COUNTRY!
-- Maxine

After responding to a radio ad for Vital Basics Focus Factor nutritional supplement, I did a search of the product and found several consumer complaints on your site.

I sent a certified letter to the company CEO as well as placing a call to cancel further debits to my account and shipment of product. Fortunately no more funds were taken from my account and no more product was shipped.
-- Jerry





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