Discount Tire Reviews

We stopped by the Spokane Valley location for an air check and fill on our 2004 Chevy Silverado. We were greeted and assisted by Peyton, who was friendly, efficient and professional. We were in and out within minutes.

I'm not a big review writer but I would like to commend the Discount Tire on E Central Texas Expressway in Killeen Texas. Let me preface this by saying that I worked in Fleet Maintenance and have had lots of experience with tire vendors for 60 years, both business and personally. I had to purchase 2 tires for my wife's car due to an unrepairable puncture in one tire. I look online and found the tires I wanted to purchase and then went to Discount Tire to make the purchase. I was greeted immediately and the salesman was friendly and helpful. I explained what I wanted and he looked up the tires and the price was the same as online. I made the purchase and they ordered the tires. They were not shown to come in for a few days, but I received a call the next day and they came in early.

Manager (? **) on the phone and in person at the 3809 S Rochester Rd Discount Tire store was courteous and found the problem with my tire quickly. Explained wait time and repair which was accurate. Technician ** was very respectful and kind. He explained his repair and reprogrammed my Kia Sorento display software to fix a mistaken low tire pressure prompt. ** deserves praise for his job well done.

Awhile back I had left a negative review of Discount Tire due to a tire under warranty that constantly leaked, despite fixes. I was extra cranky because I waited an hour and half before my car was rolled into the bay, despite having an appointment time. I just want to say that today they more than made up for it! They got to my car very quickly and exchanged my leaky tire for a brand new one - for free since it was under warranty - and had already maxed out the number of patches allowed!

Okemos Discount Tire went out of their way to help me take care of my tires today. I was very impressed. Jeff was great! And the crew had my truck in and out within 20 minutes! I have been a customer of Discount for over 20 years and I will continue to go back! Thanks guys!!

Do not let the sales staff sell you their continental control contact sport srs+ which is made exclusively for Discount Tire. I have had to replace 3 of them in last 6 months due to defective side walls, recent reviews indicate these tires have soft side walls.

They refused to honor service on their own tires by saying they were too old and needed to be replaced. The tires were in great shape and were perfectly serviceable.

Came in first thing in the morning with no appointment to get a tire rotation. No other customers at the location at the time. Was told it was an hour or more wait. I have things to do so I made an appointment for 1:15 to avoid a wait. Came back at 1:15 and still waited 1hr and 45 minutes before my vehicle was even moved in. Ended up being over 2hr waiting. I understand 10 to 30 minutes delay but with an appointment it should never be longer. Might be my last tire purchase from Discount Tire because this has been very common over the years.

I went to go get Tires and I was going between Firestone and Discount and Discount would not grant me my warranty and then finally said they’ll match Firestone's price and after going back-and-forth, I bought my tires with Discount against my better judgment. I did not add the warranty this time knowing next time I get tires I’m just going to Firestone, however with my tires being from Discount, I went in for one of my routine balance and the employee chose to tell me that I need new tires and it would cost me $1000. I went to Firestone. Firestone told me they still look almost new and I do not need tires. I will not be using discount tires for my tires anymore since they don’t make commissions, they must get some kind of bonus to sell you tires that you don’t need and take away your warranties. Very very disappointed in discount tire. I have used them for years and they have lost me forever.

Went in for free tire rotation and balancing. When finished given a receipt with no mileage information when change was done, no inflation information for tires, no bolt or torque information. 15 miles after driving car the pressure indicator light came on for low pressure. Had to drive back to store to find when the rotation was done 1 of the air stems was damaged causing a leak.