American Eagle Airlines

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Karen of Pittsburgh, PA April 1, 2009

i changes my reservatiin twice an I under stanD that i have to pay the extra money for that but evevery time i changed it they gor the wrong dates . I must have 6 wrong itenares, I AM GOING DOWN TO STAY WITH MY NEPHEW WHO JUST HAD A BABY SO WHY WOULD SHE BOOK ME FOR 2 WEEK IN MAY. i FEEL THAT SHE WAS FEEL THAT SHE WAS VERY RUDE TO ME AND SHE KEPT INSISTING THAT IT WAS MY FAULT .i TAKE OFFENCE TO THIS WHEN THIS IS CLEARLY HER FAULT i EXPECT SOMETHING TO BE DONE ABOUT THIs MISTAKE ON your part for all the inconvience and the many many phOne CallS I had to get this finally straightened out. I WILL BE WAITING TO HEAR FROM YOU SOON . aLSO I WILL CONTACTING THE BUREAU OF CONSUMER REPORTS FOR SUCH DISRESPECT OF A COMSMER WHEN YOUR RATES ARE OUTRAGES

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