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Carnival Cruise Lines

Bad Food

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"J" of Winter Park, FL (2/20/00):
My wife and I were very disappointed with our recent experience on the Fantasy. The Celebration dining room service was deplorable. We had main seating, and we did not receive a wine list, or had our orders were not taken for nearly 40 minutes, each night. Our waiter, Eric, was aloof and indifferent. We did not receive our desserts until the dining room was empty, and the late sitting passengers were arriving. Two nights we were not even given a dessert menu.

We were in a group of 26 passengers, yet we were not seated together. In fact, some people sharing cabins were placed at different tables. The head waiter (from Turkey) was more concerned about the tips wait staff would receive, rather than arranging the tables to suit our party (His comment, when asked to accommodate our party, was "tonight is tip night, we must have 8 paying passengers at each table").

Cakes given to party members for anniversaries and birthdays were inedible. They were stale, and appeared to have been frozen. The public bathrooms smelled of raw sewage. The cabin bathrooms were mildewed. Our cabin steward, Vaz, barely made his presence known, and seemed indifferent to our requests. One of the photographers (from Croatia) was very rude, and was indifferent to our questions regarding reprints. At no time did any crew member even offer a simple greeting (i.e. Good Morning, etc.).

The breakfast food in the Windows by the Sea was extremely greasy and was obviously not made onboard. This was my wife's third cruise, and my second, on board the Fantasy. Each time we have been increasingly disappointed with the experience. My wife has previously sailed on the Imagination, and was completely satisfied with that experience. We are seasoned "cruisers" and we will not sail on the Fantasy again, nor will we recommend it to anyone.

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