CONSUMER NEWS    RECALLS    COMPLAINT FORM    SCAM ALERTS  


Complain about a product or service

Small Claims Guide | Class Actions | Lemon Law | FAQ | Resources | Newsletters | Spanish
Automotive    Education    Electronics    Family    Finance    Health    Homeowners    Shopping    Travel   
TRAVEL   Airlines |  Bus Lines |  Car Rental |  Cruises |  Destinations |  Hotels |  Travel Agents |  Trains

Carnival Cruise Lines

Children's Programs





Carnival Cruise Lines

Bad Food
Billing Errors
Cancellation Policies
Children's Programs
Crime on Board
Crime in Port
Damaged Luggage
Disabled Passengers
Medical Care
Missed Ports
Overbooking
Poor Service
Safety Issues
Wedding Services
"Branded" by Carnival
News
Carnival Cruise Lines to Refund $40 Million in Fuel Surcharges
Illness Strikes Carnival Ships

Cruise Notes
Medical Care Spotty
Health Care Guidelines
Consumer Fact Sheet

Stacy of Jamaica NY (6/28/04):
I'm a frustrated ex-passenger of Carnival. I sailed with Carnival June 1 2002, and my cruise was ok. So I decided this year to book my entire family on the Carnival Legend. But when time for my booking I was told it's mandatory for me to pay third passenger rate for my 17-month-old daughter. I believe this is crazy and upsetting because my daughter will not have three-course meals pepared by the chefs on this line. Is there any way we can eliminate this cruise line or other cruise lines from charging for children under two years old?

Linda of Johnston RI (2/24/04):
We just returned from sailing on Carnival's Fantasy 2/19-2/23. My husband & I traveled with our 12 & 14 yr old children, along with another family with children of the same age. As a seasoned traveler & travel agent, I was extremely disappointed with Carnival Cruise Lines. We have sailed with Princess, NCL, & just last yr with Royal Caribbean on the Sovereign of the Seas.

This year we choose the Fantasy over its competition because it had a water slide for the children. On the 4 day trip, the slide is only open for a few hrs in 2 days. The pool, waterslide, and outer decks area had a terrible stench of raw sewerage! Although Carnival claims to have more staff than other cruise lines, they are too busy "hawking" & pushing alcoholic drinks than any other service. The pool area was constantly littered with empty beer cans, and the drink's fruit garnishes (orange slices, cheeries, lemons/limes, paper umbrellas, etc). To avoid slipping, I was constantly kicking them aside. I did bring it to the attention of the purser ... to no avail.

One day at sea, hundreds of children were waiting for the pool to open. Unfortunely, the pool doesn't open until 11:00am. I guess the staff was too busy selling drinks from 9:00am.

The restrooms were soiled with vomit and not cleaned. Ashtrays overflowed. Terrible food. Poor Camp Carnival program. Lots of nothing! My children were looking forward to one activity on Saturday - the basketball shoot-out. We boarded the ship on Thursday and on Sat they asked for a parental consent form for the children to play. Because my son has mild asthma & my daughter has diabetes, they were denied the opportunity to partake in these activities. (Ironically, they're both excellent atheletes & play on their school teams)

After I complained to the purser's office, the youth counselor called our cabin at 10:30pm on the last night of sailing to apologize and invite my children to the Farewell teen party at their Disco. Thanks, but no Thanks.

This ship was more of a Spring Break sailing with lots of drunks. I would highly DISCOURAGE anyone from sailing on this ship, especially with children.

Carol of Gainesville FL (2/2/04):
First off, this cruise for one week cost me $3,000 for me and my two girls. It was our first cruise and it was awful, bad food, old ship, "party ship", horrible entertainment, nothing for teenagers to do. Not only do I feel robbed of what should have been a wonderful experience, my children, along with our traveling companion's children, were confronted with marijuana and cocaine on board.

It has just come to light that my daughter, who is 14, was able to purchase alcohol at the Cozumel, Mexico port. I found that out because I just recently found her puking her guts up, incoherent, which lead to everyone spilling the beans on where it came from. I am so outraged. I know some 14 year olds look 20, but my daughter looks 10. There was no mistaking she was a minor!!!

It was just a horrible experience, others on board felt the same way. But endangering my children is unacceptable. I just can't get over the fact that drugs and alcohol got onboard without detection and that my kids were subjected to that.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.


Consumer News

August 30 2008




FREE CONSUMER NEWSLETTERS

The Daily Consumer
Afternoons M-F

Sign up now!


Consumer News & Alerts
Every Sunday

Sign up now!


Knowledge is free.
Knowledge is power.



Back to the top | Travel

Advertisement


Home | Complaint Form | News | Recalls | FAQ |
Consumer Resources | Small Claims Guide | Lemon Law | Newsletter | Contact Us
Advertise With Us | Testimonials | Newsroom | RSS Feeds |


Terms of Use Your use of this site constitutes acceptance of the Terms of Use

Advertisements on this site are placed and controlled by outside advertising networks. ConsumerAffairs.com does not evaluate or endorse the products and services advertised. See the FAQ for more information.

Company Response Welcome If complaints about your company appear on our site, we welcome your response. Please see the Response Form for more information.

For more information, see the FAQ and privacy policy. The information on this Web site is general in nature and is not intended as a substitute for competent legal advice.  ConsumerAffairs.com Inc. makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof. 

Copyright © 2003-2008 ConsumerAffairs.com Inc.  All Rights Reserved.    The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.