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Imperial Majesty

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Also see Ramada Plaza Tours.

Christine of Carmel, NY March 2, 2009

Christine of Carmel NY (03/02/09)
Aside from the business seeming exceptionally shady from the beginning, they lied about nearly every aspect of their package deal.

In addition, both my father and I were scammed into purchasing vacations for 998 each. I purposefully purchased this vacation on a card that had not been used in nearly a year. Next thing I know my father received a phone call to confirm a charge on his VISA card for airline tickets for a Brendan McCue from El Paso to Ft Lauderdale. Obviously, this charge was fraudulent. Upon hearing this information, he found 3 other charges that needed to be eliminated.

When I heard that this charge involved Ft. Lauderdale, I knew it was this company. I called my card company... I hadn't used the card other than this purchase, and not to my surprise, I had SEVERAL charges on my card in TX and FL.

Sue of Amherstburg, ON February 22, 2009

Sue of Amherstburg ON (02/22/09)
feb 11 2009 sold a luxury vacation package deposit on gm visa 798.00 us for 1,116.90 alerted card company and followed up feb 22 2009 as well.

vacation package severly misrepresented..... I see consumer affairs is VERY well aware of many complaints.... I asked how old was the ship? I was told it is maintained every 2 days.... Again asked how old and I was told of renovations, THEN i was told the ship was 6 years IT IS OVER 50 years... I also have found documentation of substandered maintaince..reported by passagers.. no flushing toliets..sewer smell mildew odour... the list goes on...

this package was represented as the ramada main gate..... infact... it is ramada plaza resort witch the internet prices at 29.00 per night! the hasssels of car rental ect ect ect overwhelm the poor consumer reports.... I will be demanding a refund based on misreprestation.... we and our children have sailed both disney and roayl caribean .. they know what luxury is..... one star rating is not lluxery... disney is maintaing every 2 minuets not every 2 days. i am not waiting untill 30 fays for the credit card company to launch its fraud investigation... I am reporting it and pursing to refund my deposit.

Robert of Philadelphia, PA January 12, 2009

Robert of Philadelphia PA (01/12/09)
Received this in the mail, Kinda knew it had to be a scam, checked it out, sure is. These business's should be stopped and put out of business...if they are a legitimate business. are they registered in Fla? Then what is Fla doing about this?

Michael of Ormond Beach, FL November 22, 2008

Michael of Ormond Beach FL (11/22/08)
we cojntracted for a cruise with Imperial from 12/12-12/14 2nites. We were just contacted and advised that we need to pay an add'l 99.00 per cabin becuase they changed the cruise to 3 nites. We contracted for 2 nites and do not want 3 nites. WE paid 217.00 for each cabin and are requesting a full refund. They offered a credit for a 2 nite weekday cruise which would require our son missing school.

This is a very deceptive business practice a kind of bait and switch. WE did not want a 3 nite cruise nor a 2 nite cruise during the week. We are out 217.00 per cabin or 434.00. If we were to take a credit my son would lose school time. We also are not being given what we contracted for.

Veronica of Milwaukee, WI November 21, 2008

Veronica of Milwaukee WI (11/21/08)
I like many others here on this sight got that fantastic call, You have been pick for a vacation for four to Orlando, Ft. Lauderdale,Vegas bla bla bla. I wanted to tell the person on the other end shut up, No but some how he had a way in reeling me in. I was promissed all these wonderful ammenedies to a great vacation and got [nothing good]. I told the man in the begining that I did not have the 500. he wanted me to pay so he said I could go on a PAYMENT PLAN to hold the package. I agreed and like an idiot cave him my CC# He took out the 500. the same day and my bank called.

I talked to the bank and found out I was being charged not only for that but for bank fees now too. I was angry. I got the information in the mail and opened to my suprise was nothing like I was told. The (free) rent a car fine print stayted that I would still have to pay 100. a day to rent. Well if I didn't want the car I could take the Universal Studio tickets. But I told the man I wanted Disney Tickets (Oh you can redeem them at front desk of your resort) That was a lie, I called and they don't do that. The (free) meal vouchers where for two adults only.(when I talked to the man he told me I the tickets don't have to be used only on adults) that was a lie.

In all I made calls to the resorts and the company at their 800 number and demanded a refund. I was denied. So I decided if they can record me I will record them, I called back I told them that I spoke with the Resort and the Alamo people and the Universal Studios and was told lies by sales personel. I also found in the Traveler's Document booklet a Customers Right To Cancel page including full refund of the price paid. Look for that Please if you ever get this far (hope you don't) and demand your money back. I got my money back.

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