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Vivian of Early, TX October 27, 2009 Upon entering the room, there were about 30 flies flying between the window and the curtain. There were at least 50 more dead flies on the window sill. The room was non-smoking and reeked on tobacco and even had an ash tray. I went back to the office to request a non-smoking room and was told that was a non-smoking room. Before I could get back to the room, my son came to the office and said get a refund because we aren't staying in that room. It smelled bad and was dirty so he pulled back the bedspread to check the sheets. The sheets were dirty, but even worse were the trails of fleas in the bed. It was horrible and disgusting. They refunded my money and we left. Loretta of Bayfield, CO October 20, 2009 my daughter who is married and will be 21 in 11 days had been traveling for 13 hours with her 2 yr old son and needed a affordable room was told to leave and was treated VERY rude. She called me in tears. I called him and he was rude to me and told me it wasn't his problem. Bobbie of oakland, CA May 10, 2009 my fiance rented a room for two on 5-8-09 and he was told that I had to be there before 10pm and he left a key for me at the front desk and the two people that was working that night were helping 2latino people at the counter and there was anotherafrician american person before me and it was 9:55 and when I got to the window it was one minute after and they told me I had to pay because I was late and I got angery because how was not going to jump in front of all of these people just to let them know I was there I know Im black but I am seeable and the security even told them that I was there before ten and I ask for the workers names and supervisor and she started being rude calling security because she didnt want to give her name and supervisor and she was not professional and it didnt sit right with me so I cursed a few words because if the room was already paid for and I was there before 10pm I dont know what the problem wa and she refused the african american and was very kind to the latino people that night and with that attitude you will loose patrons and money with those attitudes a Masud of Cerritos, CA April 17, 2009 Masud of Cerritos CA (04/17/09) On Monday 13th they asked me again if I would like to stay and said, yes to one of the managers through the door. After that I didnt hear anything else from them my key was working all day I even seen the manager David and he looked at me and he didnt say anything. Later on that evening at 11pm my mother Ruby tried to pay for the room but they didnt want to use the credit card anymore they just wanted us out. I had my son with me and two car loads of luggage. They called the police for no reason we never said we werent going to leave. The police came in the room 3 to be exact, with my son watching all of this. At 12am in the morning its hard to get a room so we had to impose on a relative. David didnt give us any warning, nor did he say anything all day about the unfair eviction. He just labeled the computer account so we could pay like he was trying to get us back for not going to the front desk every other day to tell them to us the credit card on file. I think this was very unprofessional, even personal, maybe racially motivated. Billye of Hereford, AZ April 8, 2009 Billye of Hereford AZ (04/08/09) Noelia of Berwyn, IL March 30, 2009 Noelia of Berwyn IL (03/30/09) Rebecca of Santa Fe, TX March 22, 2009 Report Your Experience
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