Complain about a product or service

Oceanfront Continental Hotel

Miami

marjory of paramaribo, ME September 18, 2009

I was robbed at this hotel. On september 13, I discovered that my camera, which had been in a cabinet drawer in the hotel room, was missing. Then I discovered that the zipper of my locked luggage was forced open. Two bags of recently pruchased new clothes worth about $ 350,-- had been removed from my luggage. The police came and said that it was clearly an inside job, since their was no forced entry, the room was neat, and nothing appeared to be disturbed.

When I told the people at the front desk, they kept asking me if I had left my door open, or if I had invited anyone up to my room. When I told them repeatedly that I had not, and explained why an inside job was suspected, they said that the would ask housekeeping about it. When I checked out on september 14, they had not yet asked housekeeping anything. The clothes were worth about $350, the camera was about $200, and my luggage whcih is nunusable because of the broken zipper, was $100

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