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Priceline Trip Insurance

Priceline • Air Travel • Wrong Airport! • Cruises • Hotels • Rental Cars • Compassion Policies • Cancellation Insurance • Disputed Charges • Defenders • Insider's View --- • Priceline Faces Class Action Suits

Kathie of Prescott AZ writes (11/3/03):
I purchased two airline tickets for my elderly parents through Priceline. A few years ago my father had a small stroke, so I also purchased the additional "cancelation insurance" they offered, should something unexpected come up.

A week before they were due to leave, my father suffered another stroke. We immediately canceled with Priceline. We received the forms to have my father's doctor fill out to verify his condition. After returning them, we were issued a denial letter, stating his condition was pre-existing. I didn't see any "pre-existing" clause in their micro-fine print. Even if it is somewhere, the cancelation insurance would lead you to believe you could use it for a bonifide reason.

Damage Resulting: I am out over $600 and will not be able to buy them the tickets again.

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