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Ramada Plaza - Assorted Complaints

Joanne of Brick, NJ April 17, 2006

Joanne of Brick, NJ (04/17/06)
I purchased a vacation package with a time share tour.  I paid over 5000. 

There was no reservation for the car promised .  I received a 2 door convertable for 4 adults and luggage so had to upgrade-Alamo charged me 450.  Hotel rooms promised in "luxury" Ramada were absolutely unliveable-rugs were even wet.  No Universal Studio tickets as promised.   3-day/2-night luxury cruise to Bahamas turned out to be an embarrassing excuse for a cruise ship with throw up bags everywhere and a pool that was a 9x12 hole in the floor. 

I spent an additional 900 for hotel accomodations. Two days of my vacation were completely wasted on the time share tour which they said would only take 2 hours total and the other day arguing at the welcome center about my hotel room.

The video they send you, with pictures of what to expect, is a total scam and lie!

Maurice of Mashpee, MA April 11, 2006

Maurice of Mashpee, MA (04/11/06)
I found out what a scam and how bad the vacation was really. They send a computer disk that did not represent what they are selling.

I called and asked for a refund of the 700 paid and was told that everything was non-refundable.

I will not use or pay this company the other 700 they want. No sense sending good money after bad.

Deborah of Colorado Springs, CO April 7, 2006

Deborah of Colorado Springs CO (04/07/06)
In August 2003, I purchased a package for a vacation/cruise for the price of 698 per person for my daughter and myself. In 2005, when I called to make my reservations I was told I could upgrade for 240 more to include a beach front hotel room, and other VIP services. We scheduled the trip for March 26-April 2 2006. That is when the nightmare began. When we arrived to the Ramada Hotel in Ft. Lauderdale, I was appalled of how rundown the hotel was.

Our promised "beach-front" room view turned out to be a trailer park. The hotel was located in the highest crime area of Ft Lauderdale. It was dirty. I even took photos of the bathroom which displayed mold through-out the shower fixtures and floor tile. The vanity was painted plywood. Far from the "luxury" resort we were told it would be. When we checked in at the Welcome Center, that is the first time we were told we HAD to attend a "tour" aka "sales presentation" for a time share property before we could receive our pass for the cruise.

At the "tour" we were kept for 4 1/2 hrs. Feeling pressured, I purchased a time share, only to cancel it 2 days later. The Postal worker that helped me made a comment when she only saw the address "so you are cancelling too". She knew only by seeing the address!

Now to the cruise--the Regal Empress is so old and not updated as claimed to be. The cabins were in terrible shape. Bottom line, I feel like I have been scammed and feel very angry. Nothing that was "promised" took place. This whole scam should be shut down and quit taking people's money.

L of Lacombe, OTHER April 6, 2006

L M Lacombe Canada (04/06/06)
My mother is 82 yrs old and was coerced into purchasing a vacation and I am now trying to rectify the expenditure that she cannot afford. The 30 days expires as of tomorrow, April 7, 2006. I attempted to phone on April 5, 2006 and as of today, April 6, 2006 have sent a registered letter asking for her fees to be repaid. From what I can tell, she is supposed to have a companion accompany her and she does not have that. She was told this was in recognition of the way she has managed her timeshare. Well she does not own a timeshare.

I think this is absolutely shameful, that a senior citizen can be ripped off so easily.

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