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RCI

RCI's Web site says the company has over 3,700 affiliated resorts located in 100 countries, with over three million subscribing members living in more than 200 countries. Its "RCI Community" is an exchange network of three million timeshare owners worldwide who participate in RCI's traditional week-for-week and points-based timeshare exchange networks.

Gordon of Sea Point, Cape Town OTHER (09/23/08)
We were on vacation in Malta, and were approached, in the street, by a young gentleman, who preposed that we attend a RCI presentation, that would take about 1 hour, in return for which we would receive certain gifts, amongst them a gift voucher for a weeks free vacation. We attended the high pressure presentation, and finally we informed the presenter that we were not in a position to commit on the spot, and would decide later, to which we were told that later the same price and conditions would not apply. We arrived home and tried to contact the company, carediemholidays, in order to book our free vacation. This site is just a site with links to other sites, and the email sent to the address written on the voucher was returned.

We also addressed the Fortina Hotel in Malta, where the presentation had been made, but received no reply. So we wrote to the European office of RCI, and that email was returned as could not be delivered, and this an email sent through the site. We the addressed the USA office of RCI, and received an automated response that our query would be attended to within 24 hours.This has not been.

We, however, count ourselves fortunate that we did not fall for the presentation, and did not purchase. We also filled in a questionare with details of our previous vacations, with the presenter including our airfare in all the calculations for hotel stays. Fortunately we picked this up, and realised that it was not as good as made out to be. We will never ever attend another presentation, nor want to be involved at all with RCI

Mark of Corona, CA September 22, 2008

Mark of Corona CA (09/22/08)
In Feb. of 2008 we bought 1 Million RCI points from blue bay resorts in Cancun. I was told that I could use these points for airline tickets anytime and anywhere provided there was a seat. I just called RCI to purchase two tickets and was told about the 60,ooo point restriction that was in place JUST for blue bay memberships. This is not what I paid for or was promised when I bought the points. There should be something that can be done to get eveyones money back. I did not get what I paid for.

Jerry of Penfield, NY September 22, 2008

Jerry of Penfield NY (09/22/08)
We purchased RCI points through Blue Bay 3 years ago. With the same understanding as the other people complaining here. We have 354,000 points with an automatic renewal at the same price in 25 years. We purchased strictly to use the points for airline miles, car rentals , hotels and now we have also found out that we are restricted to 60,000 points a year. Which will take us over 6 years to use if only using for airline tickets at the restriction of 60,000 per year.

I contacted Blue Bay and they said that they would switch my Plan for an additional fee to also include food and drink but that they will not accept my points for payment. They sell the points but will not redeem them? I feel that this is a Bait and Switch Scam and I do not understand how RCI and or Blue Bay can do this.I feel all who have purchased these worthless points need to band together and file a class action Lawsuit against RCI and Blue Bay Resorts. We to are out a lot of money, points, airfare tickets. Who really is to blame here? Blue Bay or RCI? Where do we all go from here?

Ted of Satellite Beach, FL September 14, 2008

Ted of Satellite Beach FL (09/14/08)
We purchase RCI vacation points through Blue Bay Resorts. They have continually changed the terms of redemption to the point where redeeming our points would take over 100 years. We went back to the resort to complain and their only remedy was to sell us a new plan. We, obviously, did not take advantage of this opportunity.

We paid 10,000 for a vacation plan that does not allow us to go on vacation.

Ted of Cabot, AR September 13, 2008

Ted of Cabot AR (09/13/08)
We purchased points throught Blue Bay Resort in Cancun, MX is august 2007. The point we purchased were to available for use with RCI in exchange for airline tickets, resorts, etc. In September 2008 we were told that we could only use the points at a rate of 60,000 points per year. We purchased 8.4 million points for over 30,000 to be used with no limitations. Prior to purchase, we contacted RCI to confirm what we were being offered by Blue Bay. Not only did RCI confirm usage of accelerated points for airline tickets, resorts, etc., but confirmed an excellent history with Blue Bay and its affiliates for over 20 years.

Like so many, we purchased these points to enable our famioy to take vacations we could not otherwise afford. With the current changes by RCI, we feel we have no choice but to pursue RCI legally in hopes of reinstating the value of our membership as originally purchased. We have turned over our contract and relevant paperwork to the attornety who advised us at the time of purchase. The more support we can gather from others that have experienced the same injustice from RCI, the more power we have. We have invested over 30,000 for our membership and would gladly pay 500-1,000 to try to pursue RCI and hold them responsible for our investment.

Lynda of Forest Lake, MN September 8, 2008

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