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jane of Chandler, AZ October 31, 2009 Bid on roundtrip airfare. Unable to get flights scheduled. Was emailed this note: As we were not able to fulfill your auction as requested, we have withdrawn you from this auction without penalty. My reading is that they have canceled my fulfillment bid. Have emailed for clarification, but no response. Have to make other arrangements, and don't want to be billed for tickets we won't/can't use. Lynn of Tampa, FL October 19, 2009 I had purchased a Reymond Weil watch from the site for a special event while visiting family in Michigan. They sent the wrong watch and it was very difficult to get information from the company. I was leaving Michigan and had to exchange the watch for the one purchased. After a few weeks they contacted me with a number to call. This was only a message service and I never received a call back. As I was going home and had to purchase a different gift for the event I chose to use the exchange watch for a Christmas gift instead. I returned the incorrect watch with a request for the correct one to be sent to my home in Florida. I had to pay insurance and shipping to do the exchange for their misstake. I just found out the watch was sent to the house in Michigan and I have no one to check to see if it is correct except the person it is a present for. This was all explained in a letter to the company when I returned the watch to make sure this situation does not happen. I'm still out the extra 20.00 for shipping. Bonnie of Cornwall Bridge, CT October 13, 2009 I purchased two tickets to New Zealand for 3,391 in Sept 2007 it was a Christmas gift for my daughter and me. After speaking to a Sky Auction rep I canceled due to work schedule the rep said there would be an additional charge of 300 per person to reschedule. After canceling the trip I tried to get into my account to reschedule it was impossible. I repeatedly sent emails to Sky Auction requesting their help. They would send the same email back saying I needed to go into my account and schedule from there. Getting more and more frustrated I continued sending emails requesting a representative to help me reschedule & put many calls into the office. Through email the company wanted to charge me double the air fare. And no one would answer the phone. This is unacceptable! I want my 3,391plus interest. This company should be put out of business. carl of bayville, NJ July 25, 2009 Placed order for an electronic controlled toy helicopter to give my son on his July birthday. Received Order advisory (see below) My credit Card was charged On May 28, 2009 at 6:34 PM, SkyAuction Reservations wrote: Re: Fulfillment #1007692, Offer #1557788 We are pleased to confirm your auction purchase as follows: Please remember, that as per our Terms and Conditions, all purchases are final and nonrefundable. Jul 14 after non delivery and no communication I attempted to phone them but got recorded message it was outside normal hours. Sent multiple emails and received automated reply but no other info. Finally, instructed credit card to cancel payment. Richard of Riverside, CA July 5, 2009 I purchased eight 50.00 gift certificates for a sushi bar in San Diego (Zensei Sushi)totaling 400.00. Upon attempting to use them I was told you could only use one (1) certificate for 50.00. I had a party of 4 and the bill was 356.00. No where on the certificate does it stae anythig about 1 per meal. It says not good for parties over 6. We were 4 people. Glynda of Corona, CA July 5, 2009 There is a new 24 hour Super Sport 5 miles from my house. I purchased an ALL club membership 3 years ago for a set price and then it would be a yearly fee after the three years. When the new super sport opened in Ontario, close to my home, I was told that Super Sport is not included in All sport membership and I would have to "Upgrade" and pay the set fee plus an additional 15 a monthly. That is not what I signed up for, I did not want a costly monthly fee. I purchased 3 years in advance and a low yearly fee for economic reasons. This is a way that 24 hour fitness is trying to gain more revenue in this downward economy. angela of flower mound, TX June 19, 2009 I won two purses on Skyaction.com website. I never received them and I sent four emails demanding my money back and they never sent my money back and never answered an email. I called and they dont even answer the phone and had to search internet for this phone number. This is against interstate laws to take money over internet and not get your merchandise. Fernando of San Francisco, CA June 14, 2009 We won a bid on Skyauction.com for a cruise in Fiji. We paid US450 for a cabin upgrade and US80 for transfers to and from the airport. Neither of these 2 services were given to us and upon our return, they ignored our e-mails claiming simply that they were “investigating our caseâ€. This has already dragged on for 4 months and I don’t think we would ever hear from Skyauction again if we hadn’t gotten American Express involved, asking them to reimburse us. Even so, Skyauction’s claims are simply unbelievable, saying that we were given compensations like drink credits on the cruise. What a scam!! Darlene of Dunnville, ON May 24, 2009 I won a bid on SkyAuction for a hotel stay. The auction posting clearly specified dates that would be acceptable. I requested 4 nights that clearly fell within those dates. After two days, I was told there was no availability for those nights. I checked on another travel website and found that the hotel was clearly had rooms available, but at a higher price. They never intended to honor the auction unless it got high enough to suit them. This is false advertising. I contacted my credit card company and they reversed the charge. Janice of St. George, UT April 14, 2009 Advertisement
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