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Super 8 Hotels

Alexis of Concordia KS (08/21/08)
i was at super 8 motel in concordia ks,and that place needs to be shut down or managed by someone who doesn't sit around and talk about the other employers.A housekeeper went to the front to tell sharen about the way a room was and how dirty and sharon said just clean the room stop complaining about stuff.i thought that was very inproper of her and she should have at least went and helped the maid,but instead she shrugged her off.

Them rooms at concordia super 8 were very unsatisfying and i would have rather stayed in my vehical.i do have to say that there were 3 housekeepers that made my stay as good as they could considering.Someone needs to check into that place and new management.

the room i first stayed in was very dirty the bedding and blankets was all stained,there were bugs in the bathroom sink and floor,the toilet overflowed when i flushed it.then i said i want a different room they put me in a room that was 5 times worse then the one i was in.

Aracely of Kingsville TX (08/05/08)
I called to get a room for the weekend of July 28th to 28th to visit my daughter after Hurricane and was told that they did not have rooms but that one had just come up at a price of $132.00 that is what they had and that Demand was high. A month earler I stayed at this same Motel at a price of $42.25. I just feel like they more than doubled the rate due to Price Gouging techniques. They claimed the Red Cross and Emergency Workers were taking up most of the rooms. We only saw one ambulance and that was it.

They told us that we could not change rooms the next day to a more affordable one if one came up. I was very dissappointed...the hot tub did not work...there were kids throwing rocks at our room and basically the so called complimentary breakfast did not even have coffee two days in a row...nor fruit and warm milk. This Motel did not want to honor Hotels.com prices.

We ended up paying $271.18 instead of the regular rate of $85.00 for two nights. This was a hardship due to the fact that we just wanted to see our daughter and check on her well being since she rode out the storm etc...she is a PA/Medical student and I hope this did not happen to anyone else.

Joann of Mitchell (signed In Under IL (08/04/08)
It was dreadful. A family brought a dog, clearly no pets signs on all doors, pool was FILTHY, my fiance cleaned it out, then family thru their filthy pup in there, we did not use pool, we spent money on public pool at nearby Fredericktown MO. That was Sat Morning. Dog was still there Sunday when we checked out. Side doors do not lock for security, however signs clearly state they are locked for our protection. NOT. Worst yet, dog kept jumping on me and family was like bad parents with a terrible twos toddler, didnt even get up to get the dog off me, three times (I was in a lounge chair). It left poop on the property, I actually watched once, they had no desire to clean it up.

Sat night we go to dinner for Mexican food, and decide we want an ice cream from Sonic. We bring it back and think the pool only has one gal in it now (it is daylight about 630-7 pm) and my fiance had cleaned the pool out HIMSELF with the super 8 net for about 10-15 minutes so the pool still looked very decent thanks to my fiance. We began to walk fully dressed, no suits, to the pool to have our ice cream pool side. The woman exits the pool, she is very large and very high on something. There are several beer cans and an empty twelve pack container on table. Drunk man cant get gate open and tries 3-4 times, obviously her partner named Bruce, know cause she kept yelling it. He gets in, they are icky and I am no better than anyone but they are icky, dirty, high and yelling. He proceeds to take out his family jewels if you will and they begin to have sex in the pool right in front of us.

I get up, sick to my stomach, this was after I had already complained nicely to an Eastern Indian man at the desk about the dog deal earlier, he could care less. I got an I am sorry. I then go in and say that is it,, (while he is attempting to check in a new guest), now you have two intoxicated people having public sex in the pool. He does not get up, he does not handle it, just oh no, so sorry. We go back to room. Next morning we kill 2 roaches near the bathroom sink. We tell [their] decent employee, Kathy at front desk and she said she got numerous complaints about the dog, but that they were still allowing them to stay there. Further more she was as sick as me about the sex and the bugs.

I would NEVER stay at one of those again, and i have in the past and had no problems, this was our engagement weekend and the memories we will always have. Unbelievable!

Steve of Lanesboro MN (07/13/08)
We were 57 miles from home and head winds were too bad to pull our trailer so we tried to find the cheapest room we could. $70.00 for this room. nails on front of furniture holding it together, with water damage to furnishings. Room extremely small. This has been the worst room we have stayed in on our 1000 mile trip. terrible!!!!

Just a really bad mood

Billiejo of Marshalltown IA (06/18/08)
This was the worst super 8 i have everstayed at.The front desk clerk was rude.When we went to our room it stunk it looked like it had not been cleaned for months tv had a layer of dust on it floor was filthy there were dead bugs in the bathroom on the floor. The chairs had cigaret holes in them.The bedding didnt even have fited sheets on them.

The outdoor pool was filthy dead bugs and stuff floating in it.Looked like it hadnt been cleaned in months also. Paid too much for the way the room was.It was filthy and disgusting.We were in town for my daughters national tumbiling meet and that was the closest motel that wasnt already booked and outragouse in price.

Gail of Richmond VA (12/09/07)
I made a reservation 2 weeks in advance at Super 8 and was quoted the rate for that weekend. Upon arrival he tried to change the rate for myself and another person who was in the lobby at the same time. He was extremely rude but gave us the price we were quoted. When I entered my room I noticed a large amount of flies in the room. I went into the bathroom and found dried vomit on the toilet seat. When I went to the desk to complain I was told that their was no one available to clean the room. I told him my room needed to be cleaned now, so he responded he would clean the room in the next ten minutes. I returned 15 to 20 minutes later and found that someone had been in my luggage. At that time I gathered my belongings and went to the front desk and demanded a refund. He gave me money back,and I had to spend more money than I had budgeted for expenses. Other guests had equally horrifying conditions.

I returned on Dec. 7 and 9 to ask for the owners' name and was refused that information, and after several minutes of me trying to explain the danger that the guests could be in, telling him that I was going to do anything in my power legally to shut them down, he informed that I didn't know who I was messing with. I have filed a formal complaint with Super 8, and the franchise owner has 7 business days to respond to me. I would like to know who regulates hotels, and who else I need to contact to have this establishment repaired (if that is possible) or shut down. Thank you.

Lisa of Wellington KY (02/27/07)
I did not get a refund for the two nights I did not stay during a 5 day reservation.  I only stayed 3 nights and attempted to get a refund on my credit card.

Yvonne  of Gastonia NC (07/04/06)
Our stay was from 06/30/2006 - 07/03/2006 stay was due to Softball Tournament arriving late in the evening and leaving early in the mornings This was the worst hotel to stay at, we reserved 8 rooms all 8 rooms had problems

We had to get our own towels daily, rooms not clean, Mold in all rooms. Charged more then what was given as a receipt. My unit alone room 1068 soap dish fell off the wall during a shower the soap plate that fell off wall was full of MOLD! the ceiling has mold from a water stain and the plaster and was missing, Cockroaches in room. doors didn’t close properly, keys had to be reset daily, floors and stations were dirty.

George of Simla CO (06/15/06)
I arrived at Super 8 in Corpus Christi TX about 5 PM on 6/1/2006 & they put me in a room and when I walked in with some of my luggage the carpet went slosh, slosh and had about 1/2 of water in it so I went back to the office and they had no other room to put me in so they moved me to Travelodge right next door and they wanted me to pay $25 additional then I paid by credit card to Super 8 and they went to Travelodge to run my AMEX card because their computers and everything was broken so I told her I wouldn't pay $25 extra because it wasn't my fault after booking approx. 1 month ahead of my arrival and they both told me it wasn't their fault either.

I don't care whose fault it was, I was the one being put out and embarrased in front of other patrons, so then Travelodge decided against the additional charges and booked me in for the same charges as Super 8 and they talked like both Motels are connected like in the back office so there shouldn't be any problems she told me so I moved in and went to breakfast one morning and at night I went to get a coupon for the complimentary drink that comes with the room as well and a young gal at the front dest said I couldn't have the breakfast nor the drink because I wasn't paying full price for my room and she said she owns the place and that's the way it is.

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