Complain about a product or service

Timeshares Only

Michael of Ruther Glen VA (07/28/08)
The company is a timeshare resort. i own a week there(23 rd week of year) the issue is over 2008 maintenence fees. they are due april 1st of year, there was a issue of the 2007 fees in feb 08. that was there fault and corrected in march 08. No one then said anything about 2008 fees. i emailed in may 2008 to deposited my week in june into interval international so i can use it another time and also to pay the 2008 fees.

i received a response the end 1st week of june to say i couldnt do anything with my week because the fees for 2008 was not paid and the account was now in collections. and i had to pay not only the fees but the collection fee as well before i could use it. iafter that i made several attempts to resolve this matter. Note: There is no documentation that says a timeframe that the fees is due by! just says its due on april 1st. but no deadline! Their was no notice to me to say if fees wasnt paid by a said date that it would then definitely go to collections,

I did not receive my first notice that the acct was even in collections until in june , several weeks after it was in collections, ( i was told it was sent to collections 05/19) by alan sherman( director of call ctr). So you can see that there is a cloud of gray everywhere with this company. The past 3 years i have paid at different times in the latter part of the year for maintenence fees and never had to pay collection fees, and the fees got paid!

Now they want me to pay $700 or so for maintenence fees and collection fees, when the main. fees is only $464.00 and even then i still lose my week/points! This timeshare i only get to use for 1 week every other year, i pay a annual maintenece fee of $400 plus, and i share the unit with 25 to 50 other owners ( the specific unit)

That resort may have 150 or more units with 25 to 50 owners per unit all paying each the $400 plus in fees. I want to pay only 2008 maintenence fees and get my week or points back to deposit somewhere else. i dont want to stay there anymore, i have learned my lesson!

Vlad of Vancouver, Bc OTHER (06/19/08)
I think I am an idiot. I bought timeshare in Vancouver, BC from Point To Point Destinations (PTP Destinations, West Coast Timeshare). I was ready to eat it and blame only my own stupidity. Then little by little I discovered that there are other people in the same situation as I am.

I asked Point To Point Destinations (PTP Destinations, West Coast Timeshare) for our money back or to at least to make me an offer to buy back my package. They refused, so we are suing them. My list of what I will present in court as misrepresentation is pages long, but it would not be appropriate to list it all here publically until it is proven in court to avoid any possibility of being accused of making defamatory statements.

loss of money, a lot of stress and frustration.

Joyce of Sacto. CA (05/13/08)
The rep. that called asked if I was going to re-schedule my appt. I stated that my husband is ill with his heart right now and that I would pass on the info. regarding there company to a family member and he asked how much I knew about worldMark and I replied I know that it is about time shares according to the confirmation letter I recieved in the mail, he was rude to me in saying I could,nt possibly know, then I replied, he should never call my home again, I have been called several times regardless, and I do not appreciate being harrassed in this manner or any manner

Unnecessary emotional stress to myself and my husband

E. of Newburgh NY (05/12/08)
If you get a call to come listen to an offer for a time share from a company in Pennsylvania selling time shares in Laurel Mountain resort and spa and they offer you money in gas ($300) and a 3 night vacation in any Marriott resort in the country and a 5 piece set of luggage and dinner for 2 at 3 restaurants of your choice from known national chain restaurants Its ALL a lie. DONT GO! The restaurant meal is NOT dinner for 2, its $30 towards dinner. The gas which I called to confirm BEFORE I drove 3 hours to this place and asked if I would get a coupon of $300 to use as I please, I was told absolutely. Actually, they want me to mail them $100 worth of receipts EVERY MONTH and only then, will I get a voucher for $25. Wow, so they will keep me on a budget for the next year and have me mailing them receipts and ONLY going to ONE gas station just to get their lousy $25 a month! NOT HOW THEY SAID IT WILL WORK!

And lastly of course is the lovely Marriott vacation, which again I tried to confirm before I went that it has NO BLACKOUT DATES, and is for ANY Marriott, and I can go ANY TIME, well, you guessed, not what theyre offering. If you have time for headaches and hassles, incase you dont have enough in life than maybe you would try. Again, NOT WHAT THEY PROMISED. They also tell you in advance that you have to send in $75 when you book the vacation which you will be reimbursed. I called BEFORE to find out if the $75 will be sent to the Marriott because I trust the Marriott and wouldnt have a problem doing that. They assured me that in fact it IS who I will be sending the refundable deposit to? well, what do you know The same company who lied to me about everything else is the same company who expect me to now send them $75. NOT TO THE MARRIOTT. Do people actually think we are that dumb? Do they think now in my wildest dreams I would just give them $75? ( I am at a loss of about $65 for the cost of the gas it cost me round trip. I will keep my losses at that.)

Any ways, I dont think I could find an open day in a place of their choice for me to go. I think Ill stick to my own travel plans. My partner and I took a day to drive to Mount Laurel resort in PA, in the Poconos to hear about time shares through this company which by the way was VERY secretive about the name and who they actually represent. The name is Vacation Charter? and have no worries if you think youre being scammed because the owner has been doing this for 30 years. Be ware people. You wont even get the gifts you think youre getting!

Oh, Im sorry I forget the to tell you about the luggage maybe I should leave that part out. Its too funny, or sad. Definitely a good lesson! Bye the way, Mount Laurel resort and spa is a place that smells and looks like an old age home. These people should not be allowed by law to get away with this. IF they tell the truth and I still decided to go, thats fine but I happen to be a very cautious consumer and DID call in advance to ask specific questions and even while I was there they continued to lie. Luckily we didnt fall in the trap of buying a timeshare from them.

$65

Shelly of Ewing NJ (05/02/08)
i purchase a time share on 7/3/08, during my presentation i recorded the conversation, so the product sound interesting, so me and my hursband purchase it. the agreement was to purchase a two bedroom codominium with 1600 point and with bi-annual fees. when we was at the presentation i had three kids with me while i was 8 month pregnant.

know they are telling me that i purchase a studio unit with annual fees. i fax them a copy of my contract which stated condominium, they still did'nt make any correction and even tried to make them listen to the recorded conversation still nothing happen. i tired of their false presentation and representation.

Susan of Sparta NJ (11/20/07)
I paid a fee of $598.00 charged to a credit card to have Timeshares Only sell my timeshare on Sept. 9, 2006. Timeshares Only guaranteed me that they would sell my timeshare. To this date, I have received only one call and regarding a rental that never went through and nothing else. I also dropped the asking price with them. I called for a refund of my fee and they tell me that I cannot have one. I feel I have been taken advantage of and want a refund of the fee charged me.

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