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WholesaleFares.com

Shan of sammamish, WA July 6, 2009

Found these people on my Google search for cheap flts to Europe, doubted the super cheap price shown on the website, but decided to call and see just how much more it was and what the real price would be. My first red flag went up when their phone system puts me on hold and says to call back when they are open between M-F 9-7pm PST. Well, I am calling during those times (2pm, PST,on a Mon.) I then guess at an extension, punch it in and leave a message, but no phone # to call back at,as I'm already thinking this business is shady. Not 5 mins. later, Gene calls back (by obviously capturing my caller id/number), and proceeds to high pressure sell me, even though I said I was just pricing tickets and this was only the 2nd site I checked.

Of course the prices were double what they had shown on their website. I have since checked around various sites,including the BBB, and it seems there are quite a few complaints about these guys. They only just got on BBB in Jun 09, and I will bet they will be off pretty soon. It seems they have changed names a number of times. Also, on flyertalk, one of the owners Victor Veinstein, gives a false glowing report of his company as if he is a customer (vvein). I am really glad I checked these guys out first - I advise everyone to read the complaints about them before doing business with them, and do listen to that little feeling you get that tells you things don't quite smell right....

Bobby of Inglewood, CA March 7, 2009

On February 19th a Reservation was made with Wholesale flights from LAX to London for 27 May 2009 to London, and return on June 19 2009. Wholesale Flight made the departure date for 27 February 2009, which was a mistake, I did not really notice the mistake until about a week later, I immediately contacted Gene to inform him of the mistake,so to make the necessary changeds but he was unreasonable. So I asked them to cancel the ticket.

Prior to canceling the ticket I was toled that it would cost 15% to cancel. The ticket cost 849.00, 15% would have been approx. 128.00. They charged me 350.00 to cancel the ticket. I Believe they have over charged me. Please can you look into this matter. I may not be the only person taken by this company like this. Thank You,

Badis of Towson, MD January 28, 2009

I entered my travel dates and locations and hit the button search. Results of the search came up with a logo next to each fare syaing call for availability and I was provided a reference number and was asked to give this number to the phone operator. I called and the operator started by saying what are your travel dates and where from/to? I replied I have a reference number (I was hoping that the reference number will lock in the fares I saw on the website). The operator bluntly repeated his question exactly as the first time with no explanation on why he wouldn't take my reference number. I repeated that I had a reference number and was shocked to hear him yell at me STOP!...what are your flying dates?. I simply asked him why do you not want to take my reference number?, he then hung up on me.

Very rude and inconsiderate customer service. It appears that this website is simply luring customers in order to have them call their phone operators by providing false low fares as result to their search on the website.

Amber of Kent, WA August 29, 2008

I just called to get some prices on some tickets and the person who helped me was extremely rude I asked if he could hold one second so I could grab some paper and he said? one second not any longer? I said are you serious and I said never mind.

I called back hoping to get someone else and it was him so I asked him his name and he said no and I asked for a manager and he said no your not complaining on me and hung up on me. I called back again and he said im not talking to you and hung up again. I called back and got someone named Jeff and i told him the situation and he asked me to hold then i could hear him talking to some guy in the backgound which sounded like the first guy and they were just talking about me for like 5 minutes he was telling him oh shes on the phone what do you want me to do? i am so upset. It was the worst service EVER.

I called back and got Sam and he was rude too. He was talking to them as well he said theres no suporvisors here so i don't know what to tell you you can call back tuesday but i don't know who was helping you. Please look into this ompany they sound and act suspicious. They were repeating everything i was saying it was very unprofessional.

I couldn't get my tickets i needed.

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