Complain about a product or service

Windjammer Barefoot Cruises

Tim of Orlando, FL March 9, 2009

Tim of Orlando FL (03/09/09)
In late October 2004 I purchased a timeshare on the LaMer with Windjammer. The ship was never completed. I did receive a 3 page letter outlining the re-fittng delays signed by one of the Burkes. However, the letter was a lie. Result: Loss of 15,000.00 I was NEVER once contacted by anyone from Windjammer. And when I called to ask for information I was lied to or sent to voice mail.

Loss of 15,000.00

Perry of Morehead City, NC February 25, 2009

Perry of Morehead City NC (02/25/09)
I lost 500.00 deposit for a Feb.08 cruise. Same stry as the rest.

Robert of Greer, SC February 18, 2009

Robert of Greer SC (02/18/09)
I contributed 1300.00 to the Salt-It-Away program but never got a cruise.

loss of 1300.00 no cruise

Gail of San Antonio, TX February 13, 2009

Gail of San Antonio TX (02/13/09)
I have sent over 500.00 for something called the salt it away club to prepay for a cruise. Apparently the co. is no longer sailing, and I would like to know how to get that money back.

money loss. No cruise provided.

Mrs. of Fort Worth, TX November 29, 2008

Mrs. of Fort Worth TX (11/29/08)
In October 2003 we purchases a timeshare on the laMer with Windjammer for 7,495.00 plus 225.00 closing costs. This was for five trips for two every other year starting with the year 2005. We were told the ship would be ready to sail in 2004. We took one trip on the Polynesian to the ABC Islands in May of 2005 when we were told the laMer was still under construction. Our next time slot was in 2007. Due to health problems we asked for a deferral until 2009 which was granted. I now find out that Windjammer is no longer and we out the money for the remaining four unused trips.

We have lost approximately %5,300. Besides feeling betrayed we feel anger towards the people running this organization who allowed this to happen. We bought the timeshare with expectations of a sail on a luxury vessel to the Mediterranean or to Tahiti. We had been on Windjammers in the past and were happy mates prior to purchasing the timeshare. All this takes away those good times. What, if anything can we do to recover our loss?

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