My husband and I were married September 29,2001 and had hired Marc Schwartz of Celebration Studios to be our photographer and he had someone with him as videographer as well. It is now 2008 and we have not received our wedding album or video. They kept telling me they were having trouble with the album company and that the album was just delayed. It is extremely important that we get our proofs, negatives, and video footage back. I have emails from Dani and Lisa saying that the album would be produced and not to worry.
I am seeking information to find out if anyone has figured out how to obtain my wedding memories. We would greatly appreciate any information to help us. We paid Celebration Studios 4,000.00 and did not receive what was detailed on our contract. Also, it has caused a lot of emotional stress as our wedding day cannot be done over. We can't detail in words how important it is for us to have those memories back.
Wanda of Jersey City, NJ December 4, 2008
On June 2006 my husband and I went to the Clifton Studios to meet with Dana to discuss setting up our wedding album(s) and some other photo(s) we requested to be enlarged. Dana was nice enough and helped both of us with our negatives and put an example together on how our albums were going to look. She then indicated that within 4 weeks she was going to email my husband and I or call us into their location so that we could finalize and review the final touches to our album(s). After contacting her several times she had indicated that they were still working on our albums but that we would hear back from her soon.
Months passed when we finally heard the devastating news that our location had closed. Now are we not only out 5,000.00 that we paid back on our wedding year Sept. 2003 but we no longer have half of our negatives nor any of the items we requested. This has caused me an enormous amount of emotional stress. Can you imagine a girls dream was full-filled by her prince charming when he asked her to marry her and now we have nothing to show our friends, family or even our future kids of how our beautiful day went. Please help us we are willing to do whatever it takes to get back what belongs to us.
Luanne of Oakland, NJ November 8, 2008
My daughter was married over 2 years ago still waiting for wedding album anf rest of the proofs
Donna of North Bergen, NJ November 7, 2008
they went out of business and i have yet to receive my video or album,
my best man has died since then and he was only 23. i want that video.
Barbara of Floral Park, NY August 22, 2008
Hired them for both photos/video for our wedding on 4/14/07.... waiting for final video, photo albums, framed pictures, etc. paid almost 6000!
our contract never fulfilled and we paid them a lost 6000!
Stacey of Forest Hills, NY May 8, 2008
Celebration Studios was hired and PAID IN FULL (4,909.92) to provide photography and video coverage of our wedding on August 26, 2006. We attempted to attend a design session to help create our video and 3 albums. When we arrived at thge site, the office appeared to have been vacant with a sign on the door stating they had moved locations and an e-mail address to contact them.
After several atrtempts with no response, my husband and I did some further investigating only to find out that the company had claimed bankruptcy and were all over the news! We have only receieved our proofs and raw footage. We are in desperate want of some sort of digital (jpegs.) so that we could create some sort of wedding album. We would REALLY like to follow this up with a lawyer to recieve what is owed to us. We have ALL receipts and necessary documentation to support our claim!
We have lost a total amount of 4,909.92 along with our wedding memories. We have ALL receipts and necessary documentation to support our claim!
Jennifer of North Bergen, NJ May 3, 2008
I hired them for both photo and video for my wedding on 12/5/04. I received my proofs but didn't receive any prints, albums or video footage. They were never available to make appointments and never attempted to help me get all that I paid for.
This has caused severe emotional and financial consequences. There is no one to contact to retrieve what we paid for. My husband and I are out over 6K.
Grace of Bergenfield, NJ February 28, 2008
My wedding event was on 10/10/04, contract was for album and videography, and payment paid in full. I received services and proofs. I was contacted in 12/2007 from Celebration Studios referring to uploading pictures on www.pictage.com website. I never recieived password or follow up email. Now there is no business location,website or contact information. Have not received all services paid for and would like to know advice for next step.
This has caused emotional and financial consequences as consumer. The services were not completely received, and now there is no contact to retrieve negatives or raw video. Company filed no longer exists and is without any contact information.
Lilian of Bloomfield, NJ February 20, 2008
I paid upfront in total 1,950.00, for my wedding photography to be held on June 01, 2008. I heard that the business has closed down. I they filed bankruptcy. I would like to know what my options are for having my money refunded.
Gina of Manalapan, NJ January 29, 2008
On November 20, 2006 we signed a contract for services w/ Celebration Studios do be the photographers at our wedding on August 29, 2008 with Erin McGrath, a consultant working for Celebration Studios. The contract was to be for 3,195 plus tax. We were offered a 10% discount if we made our payment in full. Celebration was a large studio that many of our friends used, and vendors recommended them to us. On November 20, 2006, we paid in full so we would receive the discount. We paid 3,076.78 including 201.28 NJ sales tax. In the month of October 2007 we started to try and contact Celebration Studios and schedule our engagement sitting that was included in our package (please see contract). It was very hard to get in touch with anybody in the Studio and we became skeptical. Eventually we got in contact with Victor; apparently Erin who we signed our contract with was no longer with the company, as well as the photographer that we chose to shoot our wedding. As the months went on, phone calls and emails were not being returned, and with lingering rumors we feared for the worst.
In the past months (December and January) the company put out an email promising their customers that the company is fine and they are currently changing formats to help facilitate the process of receiving your photos after your event. In January, we would see much to our dismay, a new story on Channel 4 explaining that hundreds of brides have not received their photos and other products they paid for. We are now seven months from our wedding date without a photographer and out 3,076.78.
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