I purchased a glass top patio set, with four chairs three years ago. The tag on the chairs says "Summer Winds". A week ago, while coming into the back yard through the garage, I heard a crackling noise for about 20 seconds. Then a large crash, glass shattering sound. I went to my back patio, the glass on the table was on the ground shattered.
Glass everywhere, unfortunately, my dog got a piece in his foot, he's okay. Luckily, my 2 1/2 yr old grandson was not at the table when it happened. Right now, I cannot afford another table, Linens n' Things have gone out of business and I no longer have the purchase receipt. I guess I'm stuck with having no recourse.
kayla of gig harbor, WA July 23, 2009
i tried calling them for 2 and a half hours and couldnt get anyone but a phony voicemail! i called because i got an email saying my order was cancelled! and no explanation why! but the funds for my order had been charged from my debit card. i finally got ahold of some lady and she said she would forward my request onto corporate but she had NO answers for me about my order!!! CAN U BELEIVE THAT??? i am so mad right now i am waiting to find out where my order is and my baby is due anyday and i ordered a bouncer seat and i could have just ordered from someone else! now i am out the money and bouncer till this crap is figured out!!!
Rachel of Manalapan, NJ April 4, 2009
Rachel of Manalapan NJ (04/04/09) Purchased a 30-piece Portofino Comforter set as they were going out of business. Was told it would be guaranteed by the manufacturer. The comforter is completely falling apart - looks like it is 10 years old. The tags do not say the name of the manufacturere - just Made Exclusively for Linens N Things.
Paid 150 for the set
Bob of Boston, MA February 23, 2009
Bob of Boston MA (02/23/09) I will join in on the Linens 'n Things liquidation sale complaints. I purchased a 12 cup Cuisinart coffee maker near the end of the sale. There were signs all over the store saying that boxes should not be opened. Stupidly I paid attention to those signs. When I got home and opened the SEALED box guess what was missing....the coffee pot!
Called the store right away and they pretty much said tough you should have opened the box in the store. Disputed the charge with my credit card company and I lost the dispute. Credit card company said that liquidation sales are special and that the merchant is paid by the credit card company right away at point of sale. So I'm out 50 and out a coffeemaker. But it was a good lesson for me as I will never again participate in a liquidation sale.
Shaunta of Jamaica, NY February 16, 2009
Shaunta of Jamaica NY (02/16/09) Ordered a comforter set and pillow for approx 50. Up until last week I was able to track through the shipping confirmation email they sent. I attempted to go onto the site yesterday via the email and was directed to thenewlnt [site] which gives no information about how to contact them.
I am out 50 for my purchases.
Nichole of Odenton, MD February 4, 2009
Nichole of Odenton MD (02/04/09) I purchased curtins online, the sale was buy one pair get one pair free. I bought two and even in the check out basket it showed that I should receive 4 PAIR, two for price and two for free. I received my order today and received only two! So I paid full price for the curtins. Customer service won't answer via email and the phone number is disconnected. What they are doing is theft plain and simple and I don't understand how bankruptcy can cover them for fraud.
I am out 52.66. I paid for something and only received half of my purchase. I am either owed the two items I didn't receive OR I am owed 27.99, half the price of my total order.
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