A Place for Mom Reviews
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About A Place for Mom
A Place for Mom is a free referral service that connects families with senior care options. Many families find the advisors helpful in narrowing down choices, though some report persistent communication and feeling pressured during the search process.
- Free to use
- Help scheduling facility tours
- Quick responses
- Online tools
- Frequent calls and emails might be overwhelming
- Available services vary by location
- Only refers within its network
Helpful Reviews
What is A Place for Mom?
A Place for Mom helps families find senior care, whether that’s assisted living, independent living, memory care or home care. The service is free because participating communities pay referral fees when families choose them.
Types of senior care accommodations
A Place for Mom has several types of living facilities in its network, including:
- Independent living communities, also called retirement communities, are for older people who need minimal care. Services often include meals, housekeeping, exercise programs and on-site salons.
- Assisted living is a community for people who need help with daily tasks but don’t require skilled nursing care. This can include medication management and personal care. Assisted living communities also provide meals, housekeeping and social activities.
- Memory care facilities specialize in care for people with Alzheimer’s and dementia. They offer structured routines and dementia-informed support designed to improve safety and quality of life.
- Home care agencies are often a good option for people recovering from illness or surgery. In-home caregivers offer care around the clock, including cooking, cleaning and transportation.
» COMPARE: Assisted living vs. nursing home vs. in-home care
How A Place for Mom works
The process starts with a free consultation with a local advisor. After you contact them, the advisor provides a shortlist of facilities that match your needs, along with pricing and tour scheduling. The advisor walks you through options based on location, budget and care requirements.
How much does A Place for Mom cost?
The referral service is free. You pay nothing to use A Place for Mom. However, the actual care isn’t free. You’ll still pay standard rates for whichever facility or service you choose:
- Assisted living costs around $4,300 per month.
- Nursing home care costs about $7,500 to $9,000 per month.
- Memory care costs can easily exceed $8,800 per month.
- In-home care costs are around $24 per hour.
Note: Some communities charge placement fees that go to A Place for Mom as commission, which can be around $3,500, according to a reviewer in California.
A Place for Mom FAQ
Is A Place for Mom only for women?
No. A Place for Mom can help seniors of any gender.
Is A Place for Mom a franchise?
No. A Place for Mom is a for-profit, free-to-the-user referral service that can help seniors find accommodations.
Does A Place for Mom help find pet-friendly senior living communities?
Yes. A Place for Mom advisors can help find assisted living options that allow pets in your area. They can also tell you which communities provide pet care and pet-friendly activities.
Where is A Place for Mom available?
It’s nationwide, though availability varies by state. The company is based in New York City.
Who owns A Place for Mom?
The company is owned by private equity firms General Atlantic and Silver Lake.
Does A Place for Mom accept Medicaid or private insurance?
A Place for Mom does not provide care directly, so it does not handle Medicaid or insurance referrals.
Is A Place for Mom legitimate?
Yes. Founded in 2000, A Place for Mom says it helps over 300,000 families each year. Many ConsumerAffairs reviewers say the service was helpful in finding appropriate care options for their loved ones. However, some reviewers report negative experiences, including frequent follow-up calls, unclear information or feeling pressured to make decisions.
» COMPARE: Top-rated assisted living facilities
Still have questions?
Bottom line
Moving a family member to a senior living facility or community can be difficult. A Place for Mom can simplify the search by connecting you with facilities in your area. The service is free, but keep in mind that advisors only refer within their network and receive commissions from placements.
A Place for Mom Reviews
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- 4,892,667 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed May 7, 2026
I used A Place for Mom several years ago when we needed to quickly find a new place for my Mother-in-Law and was very please with their service. When I needed to find a place quickly for my own mother who lives in another state, in budget, in a safe community, I didn't hesitate to call them again. It made a very overwhelming time, much less stressful. They got the information from me, and narrowed down the search. They even set up the appointments for me to view the places before taking mom for her final approval. I/We could not have been happier with her final option. She loves it, is thriving, and I have peace of mind knowing she is safe and happy. They listen, they care and they respond with compassion.
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Reviewed May 4, 2026
A Place for Mom was helpful to get me started with my search. When I told them that my Mom was not wanting to give up cooking, not that she would make a big meal but wanted the option to fry an egg, make cookies if felt like it. Also, cost was a issue, I was referred to Independence Village that included 1 meal & the community perks assisted offered. We are hopeful this move will go well, and she will thrive being closer to family.
Reviewed May 3, 2026
I had a really good experience with this company and my contact person there named Joy. She saved me SO much time (and lowered my stress levels!) by finding communities that fit the profile of what I needed for my Mom. She totally followed through on my voice and text messages which I really appreciated and was very kind and detail-oriented. I can't thank her enough. I've seen some Reddit reviews that are negative about harassing and predatory practices, but I have not experienced any of that and wanted to chime in here.
Reviewed April 21, 2026
A Place for Mom was just what I needed to find the perfect senior living apartment for my mother. She was moving from California to Michigan and basically starting over a new life here. Cynthia at Park at Franklin did an EXCELLENT job touring the apartment, and leading us through the process of leasing. My mom is so content and pleased. A Place for Mom has a good system to gather what you are looking for and finding what best suits your needs.
Reviewed March 4, 2026
The advisor that I had, Martin, was very knowledgeable and would always do follow calls or texts. He was able to find an assistant living facility that accommodated her needs. She now has her own private room and is settling in. Martin gave exceptional service. Thank you
Reviewed May 24, 2026
Extremely helpful! We had a wonderful place within days!. They walked us through considerations and scenarios. My FIL has been there almost a week and really loves it. He's made friends, and is doing the activities.
Reviewed May 11, 2026
A Place for Mom was very helpful in connecting us with facilities that met our needs at a price we could afford. When the calls were too frequent, they understood that I preferred less calls and respected that, but still kept us informed of useful information.
Reviewed April 29, 2026
I'm posting a concern with my observations of staff at Grand Montecito Memory care in Las Vegas 0n 4/24/26, NV. First of all, we found this facility to be well maintained, clean, has friendly staff and highly recommended by A Place for Mom. During a visit with a family friend the Medication tech came in to bring him his meds. He asked what she was giving and her response was "fus - something like that". I asked what is fus and she laughed stating that she couldn't pronounce some of the names. I asked her title and she indicated "Medication tech". On inspection I identified it as ferrous sulfate or more commonly "iron" tablet.
I understand that a med tech does not have sufficient training to discuss pharmacological information. My concern this person is administering meds and can't accurately respond to basic questions. Residents of memory care facilities have varying levels of cognitive function in addition to other possible co-morbidities. Some of them have taken medications for a period of time and know what should be taken. It's unacceptable to treat them is such a disrespectful manner.
Soon after this encounter my friend's relative called me to come to the dining room. She noticed a resident slumped in his chair who was pale, drooling and unresponsive. I found him to be breathing, had pale color with cold sweaty skin. Several staff members hadn't noticed and started standing around watching without offering basic first aid -airway, breathing and circulation. The same med tech is in charge in the evenings. My friend asked her to call for paramedics, which she did. I stayed with him and continued to check respirations, pulse and alertness.
During the call the dispatcher directed the med tech to get the defibrillator. Only one of the 5 or so staff members present, including the med tech knew what a defibrillator was or where it was located. We stayed with him until the paramedics arrived and took over. I am seriously concerned about the safety of residents with staff who demonstrate lack of basic training. Today's incidents and a few other minor concerns have been discussed with the facility director.
Reviewed April 17, 2026
I feel most uncomfortable leaving full address as I left them my contact info and they gave it to some realtors. Then a bank that needed/they thought to give me a huge Loan. What Does this service do except mess with other people's brains. I was looking for an 80 yr old and they called 11 times a day. Then the apartment we were able to find had to cancel because of construction. When 'A Place for Mom' gave to us a reminder email I told A Place for Mom that They/Lyn... had to cancel. I hesitate to give them One star. A Place for Mom put down We or I had cancelled. Suddenly 'A Place for Mom' finally realized we were only looking: what I had told them on the original intake.
Reviewed April 14, 2026
I received several phone calls right away and got my loved one placed the next day. Giving the information about the person needing the care was easy and all questions I had were answered right away.
A Place for Mom Company Information
- Company Name:
- A Place for Mom
- Website:
- www.aplaceformom.com
