Montway Auto Transport Reviews

I used Montway in September 2025 when I went to Hawaii to take care of my grandkids. I priced out a couple of different companies, and Montway was the least expensive. When I needed to come back to the States, I automatically used Montway again because I had no issues. On the way back, I had changed my title to drop my ex-husband's name, but I had accidentally shipped the actual title to the States. My son took a picture of it, and Montway was supportive and said they could still accept the car for transport as long as I had a picture of the actual title.

Our moving company gave me a price to transport my vehicle, then the guy said he would suggest me getting a price on my own from a carrier, and he gave me Montway's name. I schedule a transport, and they gave me a time frame, then it was getting close to the end of that time frame. I was going to be leaving town, and I needed to find somebody to coordinate the transport, getting it loaded. So, I called them, and they said they'd call me back. They called back an hour later and said, "We'll be there this afternoon." It would have been nice to have a little more heads-up, but I understand that's the nature of the business.

I moved and needed to ship a 2010 Dodge Challenger from the East Coast to the West Coast. I looked at about 10 companies and I went with Montway for the urgency of their response and the price. The quote was reasonable for that many miles. The reps were very clear and detailed. Everything was very smooth and the driver was also amazing. He stayed in communication and notified me. He kept calling me with different time windows, from multiple hours down to even half an hour until he arrived. He pulled right in. Even though he had issues with a car because the battery died and he couldn't start it up to get my vehicle off, he was able to get it situated. He put the car in neutral, got it off and got my vehicle off safely without rushing. He was very nice. He even jumped the car because the battery was bad. So, from pick-up and upon drop-off, he had to jump it.

I was about to purchase an Aston Martin, and I went on the internet and started looking. A number of different transport companies contacted me and after they did, I did some research. Montway seemed to be the most reliable and had the best reviews. I contacted them and the gentleman was full of information and told me all the things that I wanted to hear. I went with him and later that week, I bought a Bentley and contacted him again. He immediately responded and told me he'd take care of it, and he did. It couldn't have been any better. The cost was probably about in line with the other companies, maybe a little less.

I found Montway online, and I used it to transport my car when I moved back to Dallas. Then when I finished, I used the same company. Setting up the transport was excellent. I liked that I didn't have to be calling people every five minutes. I didn't have to struggle too much for doing anything and I had peace of mind that I didn't have to worry about anything. They picked up and delivered my car on time. My car was pristine.

I liked Montway Auto Transport's pricing and when I used them, their customer service was fine. I rate them 5 stars.

I had a great experience with Montway. I've used them before in the past and their customer service was terrific. They connected me right with the driver. They were quick in their response. They were timely in the pickup and delivery. It was everything I wanted, except it was a little more expensive than I wanted to pay.

My uncle bought a truck from his brother, and had it sent to California from Wisconsin. I made the arrangements for the transport and I used Montway because I used them before, and I liked the way they worked. The quote went up 500 bucks in the end, so their price was a little more expensive than others. But everything was good and I would tell others to use them.

I collect cars, so I send my cars to go get worked on all over the United States. I've always been choosing Montway Auto Transport. They're a little more pricey than others but they're great. I always use their enclosed transport and they've offered me a little bit of discount here and there. I recently used them to transport my Nissan GTR, and for the pickup and delivery, they gave me a heads up. Their communication was pretty good.

I needed to move a car from Chicago to L.A. I used Montway a couple years ago and they did a great job, so I used them again. Setting up the transport was relatively easy and the rep who assisted me was very accommodating and nice. During the pickup, the driver answered questions and did what I wanted. He was very cordial and easy to deal with. The semi pulled right up in front of my place, parked on the road, and loaded up the car. It was as seamless as it could be. I liked the simplicity of the process with Montway and ease of knowing that the vehicle would get there safely and in one piece.

This Company we used to ship our vehicle from Bluffton SC to Reading PA. We were told at pickup our car would arrive in two days. This was a boldface lie. We were given the run around from the company that our car was on its way. After three days it did not arrive and we could not get anyone from the company on the phone. So we were upset about our vehicle, we then notified the police departments in Bluffton and Cumru township. This was on the third day. We thought our car was stolen. Our car was on a trailer and this trailer was stopped by the state police in Lancaster PA. On the fourth day it was delivered out of the blue. That is the only conversation we had in two days, we asked the company why we had no conversations in two days. We will never use this Company again and will never recommend it to any of our friends and family. We asked for a refund and they never responded to our call just another reason to never use this Company ever.

I was relocating and had done some research. Based on it, I selected Montway. Their process was easy. For the pick-up, we met at a location at a big parking lot where it worked out very easily. The driver was wonderful, top- notch in terms of communication. I had peace of mind throughout so overall, it was a very positive experience. The cost was a little high, but it was fair. It all went well.

My boys are in college and there were a lot of Facebook pages for their universities. Montway was highly recommended on both universities' Facebook information page, so I used them to transport vehicles to my boys. They were amazing. I heard horror stories about auto transport companies but I had a positive experience, especially with the drivers. We had three cars transported and the second car went with a different vendor. The driver who transported the second car was good, but the driver that we had for the first and third cars was so thorough and I had no issues giving him a tip.

I've used Montway five times, and I've got another car being transported next week. So, my experience has been excellent. They've been very responsive. They're not the cheapest, but they're competitively priced. I've felt confident, and it was a good value. The online booking process was easy and fast. They took good care of my vehicles. We've had different drivers. They are subcontractors, and so they have been different. But they've all been polite, pleasant, and easy to deal with. I have referred Montway to two other people, and I will continue to use them.

I used Montway's service several times across several years. The pickup and delivery were quite smooth. The only thing is they don't give you an exact date of the pickup or delivery. It's not that determined and you have to be patient. Other than that, the overall transportation was very good and all the truck drivers were very friendly.

I shipped a brand-new car off the dealer lot last spring 2026 from Florida and shipped to Maine. I am the only person to drive the car. I took the brand new car in for service to replace the heads-up display which was blurry. I was informed the windshield was an aftermarket replacement and not a factory-installed windshield. The only time that the windshield could have been replaced was in transit by Montway. I contacted Montway, and they will not take responsibility. I was promised a call back on multiple occasions and nothing. The car took forever to get to Maine, and now I know why. DO NOT TRUST THIS COMPANY.

I did a Google search and researched some companies on my own. I went with Montway and their customer service was great. The drivers were great too. I'd recommend them.

I googled Montway for car transport, and I picked them based on the reviews. The reps were very helpful and knowledgeable and the quote was reasonable. I shipped two different vehicles through them and the process was pretty smooth. One vehicle got delivered sooner that I expected but the delivery for the other one was pushed back a little bit. But I was still happy. I like Montway's service, so I recommended them to a coworker. I've done business with them three times, and it would be nice if they could give me a discount next time.

I contracted Montway to move my daughter's car from California to Boston. I gave them a 1 week window from the time of making or developing a contract (3 weeks prior) to pick up with a hard stop day that the car had to be in Boston. Montway then up sold me from a open trailer to a enclosed trailer but I figured the extra $850 was worth it since the car is in perfect condition. The window came and went with absolutely NO communication on their end. I had to make over 3 calls a day for a week now only to get escalated to a supervisor that doesn't exist. I've had 2 supervisor request and still nothing.

I used Montway Auto Transport last year to take the car from Arizona to New Jersey. I booked over the phone. They were fine. However, the car was supposed to be here on a Sunday, but it didn't get here until Wednesday. I paid less because Montway was late by a couple of days.

I hired Montway Auto Transport to ship my vehicle from Longmont, Colorado to Harlingen, Texas. The experience was extremely poor and completely unacceptable. On the scheduled pickup day, someone arrived and took my car. Shortly after, I received an email from Montway stating a driver would come around 3:00 p.m. Another person then showed up at 11:00 a.m. When I called Montway, their staff had no idea who had my vehicle and told me to contact a different company. It took me roughly two hours of repeated phone calls going back and forth before it was confirmed that the person who took the car was actually Montway’s own assigned driver.

Montway Auto Transport is a total scam. DO NOT USE THIS SERVICE. We contracted to have a car transferred from California back to the Midwest. We booked over two months in advance. Montway gave us a fiveday window in which they were going to pick up the car. We had a certain date the car had to be picked by. They gave us a five day window prior to the target ate.

I asked my parents how they shipped my sister's car out here, and they told me about Montway. I used them and my experience was chill. They communicated really well and got my car here. I didn't really have any issues with my vehicle when it got here. So, it was good. The driver texted me whenever my car was there, sent me the necessary links, and we went from there.

Use Montway Auto Transport because they're very good and honest people, and they work with you. They stay in touch so they're easy to contact. It's my second time using them, and I've not had not one issue with them. They're amazing. Setting up the transport was as easy as it could be. The car was traveling from Baltimore, Maryland, to Chicago, and Montway said it would take three days. It took exactly three days. The quote was the exact price.

I've used Montway many times, each time it got worse. Now it got so bad that the public has to be made aware. The right hand doesn't know (or care) what the left hand is doing. They are incompetent and should avoided. They picked up car in Florida on July13th.... The truck broke down and the truck with my car ended up 2 hours north of where it was picked up. It laid there for 7 days. They promised quick action but it took 7 days for Montway (a trucking company!) to find another truck. Incorrect or inadequate communication. Promises to call the next day were made by SUPERVISORS ("to call the next day") never happened. Due to this foul up, supervisor promises of discount were made (which I didn't ask for ... but deserved) never happened. VERY AGGRAVATING - FRUSTRATING - TIME CONSUMING. AVOID DOING BUSINESS WITH MONTWAY.

I have a friend who is a car dealer and he introduced me to Montway. They have a good reputation, so he's been using them for years, and I called them. The customer service was very supportive in every way. I shipped a 2019 Dodge Caravan close to 200 miles and I'm very satisfied. I met the driver at the delivery site and he was very good and professional. We had some challenges with the shop where he had to deliver the vehicle, but he still managed to bring it in. The quote was very competitive and accurate. I normally don't like to give people 100%, and it’s hard for me to give someone a 5-star rating, even though I'm very happy with the service. But I will give CarShield a 5-star rating. They did a very good job.

I would rate Montway the highest, the best, and excellent service. Everything was great. The driver was very good, and everything was done well.

My kids go to school at Northwestern in Chicago and I used Montway to transport their cars to our home. A friend of mine used them, so we decided to hire them. Setting up the transport was very easy. One of cars was scheduled to be picked up at a set time and day, while the other one was within five days' pickup. Both were fine. The one with the random pickup day, we got switched to different carriers several times and that was a little frustrating. For both vehicle transports, we were told a little last minute when the person was arriving, so that wasn't ideal. But otherwise, our experience was very good. I would advise anybody thinking of using Montway's services that they should make sure they're flexible on the day of pickup. Other than that, the cost for the transport with the set pickup date was a little high. But the price of the flexible one was very reasonable.

I shipped three vehicles through Montway, and they were all good experiences. The quote that I received was good and the price was fair. It was the going rate to bring a vehicle from the West Coast to Hawaii. The pick-up and delivery were easy. I had one vehicle that had an issue with Montway not putting my name down as a co-signee and we ended up having to contact them. I sat at the pier for a little while for all that to get situated, but that was the only hiccup and that was only on one vehicle.

I googled Montway and they seem to have good reviews. I went with them to ship an SUV from Florida to St. Louis which was almost 1,000 miles. I've used them for about three different times now. I went with them initially for the price but the fact that I'd done business with them and they were reliable about getting the truck to its destination made me go back to them again. But in one year, the price went up because once you got closer to the pick-up date, the truckers were charging more. Also, the price keeps going up because the price of gasoline keeps going up too. But the drivers were fine and there were no damages to the vehicle. Montway's customer service is responsive as well.

The people who delivered my car and picked it up were so nice to me. Unfortunately, the paper stuff was done wrong. We set up the move over the phone, and I thought I gave the all the description of the car. When the car was put on the van, they couldn't find my car because it's a hatchback and they were looking for a sedan. So, there was confusion there. And Montway Auto Transport said, "You owe us more money.” I don't know if I would have taken it if it was too much money. It was written down wrong. The car was a hatchback, not a sedan. That should have been seen on my records, that I had used them before. That should have been taken care of before they took it and I paid the money.

Everything seemed legit until the carrier company came to pick up the car. They wouldn't provide an ID and when I talked to them, they sounded like from Eastern Europe descent. This made me think they were there to steal my car not transport it. Upon requesting a refund, Montway charged me $250. I think this charge of $250 is their primary business. They do not intend to ship any cars.

I needed to ship my kid's car back across the country. It was from Florida to California. I used Montway. The vehicle got there a little earlier than expected. The original quote and the final cost of the service were the same.

Years ago, I was buying and selling old cars. A friend of mine told me about Montway and I've used them ever since. I've only had an issue once, but it wasn't a big issue and I will continue using them. I like the quality of the people who come here to pick it up. They're very informative. Recently, they picked up a vehicle for me in Hernando, Florida, then they dropped off in North Carolina. A couple times I wasn't satisfied with the price they gave me, but this last time the price was reasonable. The one before that, they charged me $1,000 and it upset me. But I needed it done. For the recent transport, they picked it up the next day after I called. The driver came in here with a three-car hauler and there's enough room where I live, so he just went up around the cul-de-sac and didn't have to back up enough and back out. He was excellent. If you want a good and reliable source, and you want it done right and in a timely manner, Montway is the one to call.

I've used Montway for three years and running, and I've had enough experience with the company and how they operate. I am very well satisfied with it. I needed to move temporarily to another residential location and the quote was a little higher than I expected. But we've experienced some expensive times. It's expensive, but given what’s involved, it’s a fair cost. I had Montway transport my vehicle 1,500 miles and it took only about three days. It was done very fast this time. It took longer on other occasions, and that’s fine. Dealing with the driver was very easy, clear and good.

Ronald and Cathy, my sister-in-law, used Montway to transfer their vehicle and they told me that it was a good company. I decided to use it for mine and the cost was very reasonable. The driver was very mannerly and professional when he first came to pick the car up. The vehicle arrived while I wasn't there but it was in good shape.

Montway did an outstanding job getting my car to where I needed it to, from the start to point A to point B. The car came, got loaded and arrived in good condition. The guy who delivered my car was outstanding. He was very flexible and tried to get it straight to me so we didn't have to meet somewhere like a parking lot. So, he did a great job all the way to the execution.

I would recommend Montway Auto Transport. When I had the service, it was good. Everybody was accurate. They took care of the car good. And they always let me know where the vehicle was. The first one was from New York to Chicago. It was supposed to be four days. They wanted to get there ahead of time. But I'm not gonna be there until a certain day, which I originally told them. They said, “Yeah. Okay. No problem.” So, they work with me. The car came exactly two and a half hours after I arrived in Chicago. That worked out perfectly. Also, the drivers are reliable. They take care of your car very good. When they picked up the car in California, I left two set of keys and they forgot them. The people over there mailed it to me in two days. That was good.

I moved from Florida to Seattle and I used Montway two times there. When I was searching on Google, they came first. I also liked the price. Then I moved from there to California then back to Florida, and I used Montway again. Their customer service has been good and every time that they delivered, it was as expected. However, sometimes they call last minute to say they can pick up that day. If they can work on a pick-up time and date, and make it more precise, that would be great. Other than that, it was overall good experience and I would definitely recommend them.

We were moving from Houston to Florida, and we only wanted to drive one car. We had used Montway before when we were snowbirds from Florida and they did a good job, so we went with them again. The pickup went great. The driver pulled into our development and came right in front of our house. He stopped two doors down where there wasn’t congestion and everything went fine. He was communicative and it was good dealing with him. The vehicle arrived in great condition just as we put it on the truck. It was a little dirtier but that’s okay. Montway’s price was very competitive and there was good communication. I felt safe giving Montway my car and I would recommend them.