FragranceNet.com Reviews

If I could give them a minus star, I would. I ordered some shampoo, and a couple other small items so I could get the free shipping. Today, I received an email stating they refunded the amount of the shampoo with no explanation however, they charged me $4.09 for the stuff I didn't want in the first place. Horrible experience! Never again! Buyer beware!

They just lost my business. I have purchased quite a bit from them, and yesterday I purchased a rather expensive cologne gift for $350 only to find an ad on my screen on one of these sites that has their ads on the side... the same perfume when I clicked on that was $50 cheaper! The very next day. And of course it's already too late to cancel my order, even though I ordered on Friday evening and it is Sat afternoon. My order status already claims it is out for delivery. yeah right. They can miss me from now on. Some of these companies play right in our faces and think we are going to keep giving them money.

I never had problems with FragranceNet. This is a legit company with likely a good QC protocol. I've used FragranceNet about 7-8 times in the past and ONLY order Creed Aventus cologne, which is one of the most premier men's colognes money can buy. As many know, Creed Aventus is often "faked" throughout the internet because it's expensive top of the line, so trying to find a legit Aventus at a good price carries heavy risk, especially when you see prices under $250 for it. All Aventus I've ever bought from FragranceNet has been legit, which tells me the company has good quality control. I can't speak for other brands they carry or other problems, but the fact that Aventus is always legit says a lot about the company's overall reliability.

Terrible experience from start to finish. The website is extremely confusing and unstable, especially on mobile. During checkout, it was unclear whether my order had even gone through. I received no order confirmation email for 3–4 days, which reasonably led me to believe the purchase failed. On the fifth day, I suddenly received only a shipping email with tracking, with zero prior confirmation or explanation. When I checked the tracking, I discovered the system had automatically used an old address of mine in Georgia, which is a large building where packages are frequently lost. I immediately tried to cancel the order. That’s when things got worse:

This company adds unexpected charges at checkout without clearly disclosing them in advance. They also do not correctly charge or display sales tax as they should. I strongly recommend double-checking your final total before confirming payment to avoid being overcharged.

Was not pleased with my last shipment nautica cologne and eternity cologne... product was been diluted over the years... I use to be very pleased with this company but not so much now. Fragrance only last a few minutes even when sprayed heavily.

I canceled my order just 5 minutes after ordering it since there was a mistake. They acknowledged that they received my cancelation and then I placed another order. My second order came in and then 3 days later I received a notice that the original order shipped. They say that that it was too late cancel even though it was only minutes later and the order was placed at 9pm. I will dispute the charge.

I have purchased over 10 years with Fragrancenet.com. Always Great products, always comes fast and the prices are awesome. Use coupons!! Never pay store prices. It's the same product!! Love fragrancenet!!

I have been ordering from Fragrancenet.com for over 5 years. Never had a single bad experience until now. My items were sent via OnTrac. I placed the order November 28th. After almost 2 weeks On Trac informed me the package was lost. Fragrancenet.com resent the item. After almost 2 weeks again On Trac finally informed me that the package was undeliverable. I will not get this item by Christmas now and it was a gift for someone. I no longer trust fragrancenet.com to get my order to me and will gladly pay more elsewhere for reliable shipping. I asked repeatedly they not use On Trac and they insisted anyway. Crummy way to do business. Can't trust them anymore.

Boyfriend bought me a 1.7 oz Si perfume. Packaging was good until I noticed it said 50 ml but 1.6 fl oz. So I returned it because it looks like a FAKE. Why is this company allowed to rip people off. At least they issued an RMA without questioning.