Connections Academy Reviews

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About Connections Academy

Pros
  • Flexible learning environment
  • Personalized attention for students
Cons
  • Overwhelming workload for students
  • Lack of social interaction opportunities

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Connections Academy Reviews

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    How do I know I can trust these reviews about Connections Academy?
    • 4,877,200 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
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    Staff

    Reviewed April 20, 2026

    I would not recommend this school to anyone. Not only is the workload overwhelming, but it also feels like the teachers are more focused on failing students than helping them succeed. There seems to be a lack of care or concern for whether a child actually excels. You would expect teachers to want their students to grow and achieve, but instead, it often feels like they are indifferent and unwilling to provide the support needed. At times, it even comes across as if they are okay with students falling behind rather than helping them improve.

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    Connections Academy
    Response from Connections Academy

    Hi Tina. I am sorry to hear this has been your experience as it does not reflect what we want for our families. We appreciate you sharing this feedback so we can continue to improve. I'd love to connect you an administrator to better understand your concerns, but I can't identify your account. Please email us at community@connectionsacademy.com. ~Bri

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    Coverage

    Reviewed April 9, 2026

    When my daughter started with FCA in 7th grade, it was fine. Not perfect, but good for us. I had control of her scheduler, her live lessons were consistent and the workload was rigorous but reasonable. Now she's in 9th grade, and we are both miserable. They've taken away the ability for parents to run the scheduler, so she's always stressing about overdue lessons even though they aren't actually.

    Her workload has her doing school work literally the entire day 12+ hours and I never get to see her. Her live lessons are constantly being cancelled, so I'm never able to track if she's covered for the month or not. She's stressed, I'm stressed and we will be finding a new school after this year. It makes me sad, but this isn't healthy. Also, their curriculum is boring. It's reading, reading, reading, and while that is important, some multimedia would be nice mixed in there, too. The elective options for high schoolers are sadly lacking. This school needs way more CTE programs and work-based learning for a variety of students.

    Thanks for your vote!
    Connections Academy
    Response from Connections Academy

    Hi M. Thank you for sharing this thoughtful feedback and for entrusting us with your daughter’s learning these past few years. We’re sorry that 9th grade has felt overwhelming, especially around scheduler control, workload, and LiveLesson session consistency. I want to connect you with a school administrator to discuss your concerns, but I need your student's name to locate your account. Please email us at community@connectionsacademy.com. ~Bri

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      Customer ServicePunctuality & SpeedStaff

      Reviewed March 24, 2026

      Their teachers a great and I'm not sure what these people are talking about with the work load being too high? My kids generally finish a full day's work in 1 to 3 hours and they're pretty spread out in grade. My issue is with the curriculum. The kids are reading stories that glorify Aztecs' culture and making masks in art for their gods, reading stories in English class full of Spanish words (which is terrible for a 1st grader who is trying to learnhow to read English), and the Math resembles remedial Math from the 90s. The live lessons are only like 15 minutes long and there's only 1 to 2 a day 4 days a week.

      They have the Pearson curriculum which in 2025 made a public statement refusing to drop the dei crap. That's not really the school's fault as I've been told, since they're a public school, the curriculum is chosen for them. I'd just really love it if public school could just teach regular academics with not political agenda. That being said the staff is wonderful and accommodating, everything we've needed was provided, they always call back always email back and always text back promptly. I just hate the education part! Wish it was more educational.

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      Connections Academy
      Response from Connections Academy

      Thank you for sharing your honest feedback with us. We’re glad to hear that our teachers and staff have been responsive, supportive, and helpful to your family, and we appreciate you taking the time to share your perspective on the curriculum as well. Your input is valuable and helps inform ongoing conversations around student learning experiences. ~Alexis

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      Customer ServiceStaff

      Reviewed Feb. 10, 2026

      If I could give 0 stars I would, my child’s HR Advisor never not once communicated with me, I attempted several times to ask questions through email, text and phone calls and was ignored the whole 6 months my child was enrolled. When I finally unenrolled her was the only time she even emailed back with “oh I can help you with that” for her to not even help me still. I have sent 5 emails this week and last week so I can get her grades so she can start school, of course they have gone ignored. Call customer service to get another number to call and no one answered. Ridiculous that I have to jump through hoops to talk to my child’s teacher or get grades so she can start school.

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      Connections Academy
      Response from Connections Academy

      Hi Mariska. Our goal is to provide a high-quality education to all of our students, and I'm sorry that wasn't your experience. If you're still in need of your student's records, the new school can request records and unofficial transcripts via TREx; our campus number is 101912100. If you still need assistance, please email us at Community@ConnectionsAcademy.com and CC tcah-transcripts@tcah.connectionsacademy.org. ~Bri

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      Reviewed Feb. 8, 2026

      If I could give this place 0 stars I would. Please do not enroll with this place. The enrollment process is complete trash. I was enrolling both of my children. I used the same documents for both of my kids. They accepted my son and rejected my daughter. I uploaded proof of residency documents at least 4 or 5 times each time, they were still rejected. I just said forget. All of you that have similar experiences or worst experience, reach out to the Department of Education. Do not let them get away with this.

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      Connections Academy
      Response from Connections Academy

      Hi Diandra. I'm so sorry you've had such a hard time with the enrollment process. I'd love to connect you with someone to review your account and help you move you along through the process. Please email us at community@connectionsacademy.com so we can connect you. ~Bri

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      Staff

      Reviewed Feb. 5, 2026

      School is not fit for children with IEPs. The workload is so heavy we almost always get behind because I work from home, I work from 9-5:30. I have to be her teacher for what she does not learn in class or cannot do so I actually work from 9 to 11 and weekends trying to help her. They say it's small group but it is not. It does not accommodate and they do not know their students' abilities.

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      Connections Academy
      Response from Connections Academy

      Hi Khloee—Thank you for sharing your feedback. We understand that our online program may not be the best fit for every student, and we’re sorry to hear this has been challenging for your family. I'd love to connect you with an administrator to discuss your concerns. Please email community@connectionsacademy.com with your and your student’s name so we can locate your account. ~Bri

      Profile pic of the author.
      StaffHonesty & Transparency

      Reviewed Jan. 25, 2026

      Hello, I'm currently a 10th grader in Connections Academy, and it's not great. While I enjoy the flexibility and whatnot, everything is overwhelming. The workload is too heavy and you do not get the help you would get in brick-and-mortar schools. Live Lessons could be helpful; though I struggle with focusing because of lack of accommodating for such. along with this, the school is extremely lonely. People do not come off clearly through text; and the way they seem on the internet may be different from how they are in real life, causing a bit of a barrier to know who you could get along with, since you cant read text in exactly the way they are typing. With this, you hardly get any real life social interaction besides the repetitive field trips that are not always possible to go to because of distance, lack of time, no people to take you because they are working, etcetera.

      About the workload.. it may be normal for some, but I cannot handle it. This may be a personal thing from possible ADHD and/or Autism. It leaves me to feeling unmotivated and unable to do any work. They post quizzes for feedback ever so often throughout the year, claiming they will help guide your learning experience better, but I have never noticed any change because of these, despite how honest I am with the answers. Overall for me, it has been a very stressful, difficult, and lonely experience as I have been in this school for about half a decade, and I would have switched if there were better options in my area. This school has led me into anxiety and depression that I cannot bear to bring up with others because of the social skills I have lost from being here.

      Thanks for your vote!
      Connections Academy
      Response from Connections Academy

      Thank you for sharing. We're concerned about you. I can see you want to succeed, but you're facing some obstacles. I'd like to connect you with an administrator to address your concerns and ensure you get the help you need. Please have your Caretaker email us at community@connectionsacademy.com. If you feel you are in immediate danger of hurting yourself, please call 911. You can also talk to a trusted adult, counselor, or call/text the Suicide & Crisis Lifeline at 988. ~Bri

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      Customer ServiceStaff

      Reviewed Jan. 20, 2026

      Deeply frustrated with the enrollment experience I had with Connections Academy. This has truly been the worst enrollment process I have ever encountered. Despite submitting official documents directly from my children’s doctor’s office and their previous school, none of them were accepted. The onboarding process was excessively long and unnecessarily complicated, and I was surprised to learn that Connections Academy expected me, the parent, to handle the submission of all school and immunization records rather than requesting them directly from the previous school, as is standard practice elsewhere.

      Communication throughout this process was also extremely poor—every time I reached out for help, I was met with the same unhelpful response that the application was "pending due to an unaccepted document," with no real guidance on how to resolve the issue. Because of this experience, we will not be continuing with Connections Academy, and I would not recommend this school to anyone.

      Thanks for your vote!
      Connections Academy
      Response from Connections Academy

      Hi Nikki—We appreciate your feedback, and I'm sorry to see this. For Indiana, enrollment is closed for the rest of this school year, but is open for next year. Unfortunately, I don't have enough information to locate your account, but I would be happy to connect you with someone to help walk you through the process and review your previously submitted documents if you're interested for next year. If so, please email us at community@connectionsacademy.com. ~Bri

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      Customer ServiceStaff

      Reviewed Dec. 11, 2025

      The principal is a poor communicator and this trickles down to staff. Synchronous classes are randomly changed and their solution to everything is to give more work and communicate this through vague emails.

      Thanks for your vote!
      Connections Academy
      Response from Connections Academy

      Hi Gilbert. I'm sorry to hear you've had a hard time with our program. We're always looking for ways to improve. I've forwarded your concerns to school administration. Thank you for your feedback. ~Bri

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      Staff

      Reviewed Nov. 19, 2025

      Y'all single out the ** students. It is horrible to know that the principal withdraw my son without my permission. No help from the teacher. She gave my son bad grades for no reason. They never contacted me.

      Thanks for your vote!
      Connections Academy
      Response from Connections Academy

      Hi A, We’re very sorry for your experience and the concerns you’ve raised. We take these matters seriously and are reviewing this internally to ensure our policies are followed. Thank you for bringing this to our attention. ~Rachel

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      Connections Academy author review by ConsumerAffairs Research Team

      Connections Academy is a virtual education organization that provides a free public online school for grades K-12, as well as a tuition-based online private school. Connections Academy is a division of Connections Education LLC.

      • In-person and online informational events: Connections Academy offers both online and in-person events for prospective students and their families to have their questions answered.

      • Personalized Performance Learning: Connections Academy provides a personalized educational experience using its Personalized Performance Learning approach. The school begins by reviewing the student’s background and learning style. It then conducts periodical testing to track progress over time and uses assessments to identify a student’s core strengths and weaknesses.

      • Career technical education: This program is designed for students — especially high school students — who would like to gain more targeted education towards a career in many fields; including, accounting, education, programming and business.

      • Diverse course options: Connections Academy can meet the needs of a diverse range of students with traditional courses, Honors and AP courses, and the ability to take college and NCAA approved courses while in high school.

      • Student experience catalog: Through a wide variety of extracurricular activities, Connections Academy provides one of the most advanced socialization programs in the online school industry.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Connections Academy Company Information

      Company Name:
      Connections Academy
      Year Founded:
      2001
      Address:
      1001 Fleet Street, 5th Floor
      City:
      Baltimore
      State/Province:
      MD
      Postal Code:
      21202
      Country:
      United States
      Website:
      www.connectionsacademy.com