Laurel Springs School Reviews

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About Laurel Springs School

Laurel Springs School is a fully accredited online private school with 30+ years of experience in virtual learning. It offers a self-paced curriculum accessible 24/7 from anywhere in the world. Laurel Springs School is an option for K-12 students worldwide, including international and military families, athletes and performing artists. The course catalog features 240+ college-prep courses and 160+ NCAA-approved courses. Students can also participate in 30+ virtual clubs, in-person field trips and meetups, take on leadership roles and attend on-site prom and graduation. Full-time students build 1:1 relationships with their teachers, academic advisor and counselor, receiving personalized attention and support.

Pros
  • Supportive and responsive instructors
  • Flexible learning pace and schedule
  • High-quality and diverse curriculum
Cons
  • Poor communication from the school
  • Dissatisfaction with refund policies
  • Inadequate support for struggling students

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Laurel Springs School Reviews

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    How do I know I can trust these reviews about Laurel Springs School?
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    Customer ServiceCoverageSales & MarketingPriceRatesValue

    Reviewed March 9, 2026

    I am a current student at Laurel Springs, and I am writing this review because quite frankly, I'm disappointed with the curriculum. I transitioned from a public school setting to this online setting for reasons which I will not disclose, but the teaching does not meet the price. Most support emails go unanswered and ignored, the learning system interface and programs that they use are all horribly buggy and require you to re-login practically once per hour, and the communication from teachers to students is poor as well, with what little communication that does occur usually being through prewritten emails.

    Most classes are 2 semesters long, but that is only due to the pacing of the content, as they provide just as much information as my old school could cover in one semester, with assignments being overly lengthy for what they actually cover. The school also does not provide any specific services unless it is fully required and only digital. You do not have a personal school email, and most classes require you to spend ADDITIONAL money on resources that are either not needed or should already be provided. They also advertise fostering connections between students, but the extent of that is really just the occasional discussion post within a class. For the money and time one has to put into this school to get credits, it's just not worth it. Even Khan Academy's free lessons provide a more in-depth learning experience with better pacing.

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    Lula increased rating by 2 stars.
    Maintenance
    After a positive interaction with Laurel Springs School, Lula increased their star rating.

    Reviewed Feb. 11, 2026

    I love the stuff you learn but it is hard sometimes because you get really stressed have more breaks laurel springs! I also am very anxious and whenever I go to that school I get so so so so stressed!

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      PricePunctuality & Speed

      Reviewed Nov. 25, 2025

      Read for Middle School language, otherwise ignore. This (2025) was the first year that Laurel Springs offered American Sign Language to middle school students. The only difference is that they slowed down the course, so you get only half the content. For this they charge the same as they charge a high school student for the full course. I can't be certain that this policy applies to other Middle school language classes, but beware.

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      Reviewed June 27, 2024

      The English and Math classes are unrealistically complicated, especially for an autonomous learner. My son's English tutor hadn't even encountered some of the content in her career and said that a lot of it was obscure. Much of the Algebra 1 content was college level and not necessary to know going into his Freshman year of a conventional High School. They tell you that you can work ahead by several weeks. This is just not true for all of their classes. Some of them, such as History and PE/Health, are not open or available for working ahead. The biggest downfall was that the school lost his English final exam. They told us in the middle of the summer that he never completed it, even though I witnessed him finish it before the deadline. They're requiring him to retake the final, even after I insisted that I saw him do it. Maybe this school is nice for some people, but not us.

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      Customer ServiceRefunds & Payouts

      Reviewed Aug. 9, 2023

      The best part of the experience was what we were promised: live video teaching that my child could re-watch and assignments she could complete at her own pace. What we got was reading material and online tests. For $900 per elective, we were less than impressed. The worst part is when I requested a refund, all my messages, emails, and voice-mails were ignored... for 6 weeks and counting. Every time I file an incident report, they close it and tell me it's been resolved. How has it been resolved if no one has ever contacted me? I feel like I've been swindled.

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      Staff

      Reviewed June 24, 2021

      This school may be good for some but I have had a terrible experience. I haven’t learned a thing and when I am clearly having trouble instead of helping the teacher gives me a zero and says redo it. In their comments they say that “You completed all the parts of this activity very well but I don’t like your phrasing”. This is not how you teach kids. That's not helpful. Try helping. And don't even get me started on how hard it is to learn a foreign language without a teacher and math. Overall terrible experience. Don't recommend to anyone.

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      Customer ServicePriceRefunds & Payouts

      Reviewed May 25, 2021

      My son's custody was transferred to me via court order. At first the school was cooperative. After five weeks all of a sudden my son and I were unceremoniously terminated from accessing his account. I sent various emails to his supposed support coach as well as the school in general to no avail. Now they refuse to accept a request for a copy of his current transcript so he will most likely be forced to either have to repeat 7th grade or hope his new school makes an exception until it's sorted out in court. They actually sent me an email stating my ex-husband would need to give written permission for my son to access school, apparently it is the 1930's and worse; is it negates the entire point of the court order provided. But either they can't read or prefer patriarchy to stand.

      Have never in my life dealt with a school like this. It's ridiculous and extremely hurtful to the children who are caught in their trap. Also the school is mediocre at best. Their math is of course common core which is already terrible but the rest of the classes are not any better. My son is switching to Sanford University's online school instead. I highly recommend it. At least when they graduate they will have something worth the paper it's printed on. Their program is also online but a class apart from this public school masquerading as a private one. Save your money. You're not getting what you're paying for.

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      Customer ServicePunctuality & SpeedStaffRates

      Reviewed Aug. 13, 2020

      As a military family facing many moves and uncertain timelines with deployments and DETs, education for our young and very active little boy was a large concern. We wanted to have him start his educational foundation in a positive environment where it will always provide the stability for educational success (the paperwork completed for us too). His home environment is something he doesn't always understand and with limited family support (due to duty stations being far from family), we needed some stability educationally. We enrolled him in kindergarten, project based and we LOVED the program. Now he's in first grade and they no longer have the project based program, so we enrolled him into their computer based program. From the assistance of his (beyond amazing teacher- Mrs. Lewis) and his advisor, we have the perfect team I can call on for assistance or questions.

      Do you want a school that will give your child(ren) the building blocks of success? This is a school that will do that. Do you want to leave your child to their own devices without following their educational successes/failures? This school may not be the choice for you. They give you everything possible to make your child successful, but that requires work from the student, and the parent to be a participant as well. The courses are organized in a way that's understandable and helpful in the learning process. You can progress more quickly or slowly. So that is good if you want to progress more quickly to prepare for time off. I find it interesting to see parents giving a negative review to a school when their child didn't do the work or waited to the last moment to do the work. Do they not discuss school at all with their child(ren) ever? They just assume their child is doing everything for months without any followup?

      As long as you're slightly invested in your child's success, just follow the school's program steps and your child will learn and be successful. The teachers are in often contact, but they're not going to micromanage your child. I've yet to see any teacher anywhere do that, online or "brick and mortar." There are many reminders in the system, so I have no idea how these parents are frustrated with the "lack of information" they've received. If you just log on there are timelines and calendars everywhere/on everything in the system. Want quality education that will set the foundation for success and learning, go with Laurel Springs. We have been extremely satisfied and find the teachers to be apart of our daily lives just like attending a physical school. I can't imagine navigating our military lifestyle and COVID without them. They're awesome!

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      Punctuality & SpeedStaff

      Reviewed July 17, 2020

      We signed our twins up at the very onset of Covid-19 Shelter in Place. Our boys had completed Mandarin 1 at a Junior College so we signed them up for Mandarin 2 thinking this was logical. We told the Admissions coordinator that they had taken Mandarin 1 at the JC, never were we told that Mandarin 2, at a High School would not count towards their foreign language. We found out a couple months later when we told the Counselor at the at the boys High School.

      When we approached Laurel Springs telling them a mistake was made, on all of our parts and the class was not going to count, they refused grant any form of credit, not even 50%. I just feel due to the circumstances of the world being turned upside down and everybody trying to scramble to find solutions, they could have been a little more understanding. Bottom line is they should have some form of screening before kids sign up for any class. We did tell the Admissions Coordinator on our first conversation, but apparently they are not knowledgeable of the necessary course work kids should take. We are out $2700 for nothing.

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      Customer ServiceSales & MarketingPrice

      Reviewed Feb. 15, 2020

      There are better options for homeschool that are free and won’t cost you five grand per year. Material is not put together well. Little continuity with lots of random facts to memorize for a test. No social interactions whatsoever other than online texting. They advertise lots of student connection but Don’t expect anything other than online chat rooms. Way too little for them when you pay. Teachers have crazy office hours. 5 AM to 7 AM in the morning or 7 to 9 in the evening. Teachers have other jobs and do this part.

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      Laurel Springs School
      Response from Laurel Springs School

      We’re sorry to hear that Laurel Springs didn't meet your family’s expectations. Your feedback is extremely important to us, and we would be happy to discuss your concerns. Please contact us so we can discuss further.

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      Laurel Springs School author review by ConsumerAffairs Research Team

      Founded in 1991, Laurel Springs is a fully accredited private online school for students in kindergarten through grade 12 and beyond and has reimagined the educational journey through a student-centered focus. The Laurel Springs School staff consists of exceptional faculty, academic support specialists, and college counselors who share an enthusiasm for meeting each student where they are, while challenging them to grow and expand their potential through self-discovery.

      • Accreditation: Laurel Springs is accredited by Cognia and the Western Association of Schools and Colleges (WASC), with courses that are NCAA Division I and II and University of California a-g approved.

      • Diverse curriculum: Laurel Springs School fosters intellectually curious students through a broad and diverse curriculum that provides a framework for each child’s educational path and pace, inspiring personal and academic growth and mastery. Students entering Laurel Springs’ Lower School are introduced to a supportive learning environment that equips each child with the foundational knowledge for achieving academic success. Challenging classes and individualized counseling prepare students in Middle and Upper School to continue their education at elite universities and beyond.

      • Student support: All students receive one-on-one guidance throughout their educational journey at Laurel Springs, from experienced and devoted teachers in the Lower School to specialized academic counselors in Middle and Upper School.

      • Community and social life: Laurel Springs School students enjoy the flexibility to pursue their individual interests, talents, and passions through a wide array of clubs and activities. Students participate in a variety of extracurricular organizations and events, such as Model UN, National Honor Society and Junior Honor Society. Students also benefit from exposure to a diverse group of peers representing more than 90 countries through virtual field trips, in-person events around the world and a private social network.

      • The Academy: High-achieving students explore Honors and AP courses and opportunities to conduct in-depth research projects. The Academy nurtures and emphasizes critical and creative thinking as well as leadership skills.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Laurel Springs School Company Information

      Company Name:
      Laurel Springs School
      Year Founded:
      1991
      Address:
      302 El Paseo Road
      City:
      Ojai
      State/Province:
      CA
      Postal Code:
      93023
      Country:
      United States
      Website:
      laurelsprings.com