Coursera Reviews

Spent $9.99 for a 2 hour course. Supposed to be hands on. Instructions are unclear. Then I arrive at a screen where a video is playing. While the video plays, there is a 2nd screen with refreshing dots on display. I have no idea what to do, is the hands on while the instructor is going over topics, or afterward. And, of course Coursera has nonresponsive support. Just an invitation to browse their help database and a chat bot who cannot understand any input about technical problems. And, on top of all of this, they flag the course payment as 'non-refundable'. STAY AWAY FROM COURSERA. They will take your money and waste your time.

Coursera has the most archaic cancellation/refund policy I have ever dealt with and I work in the corporate world. They would take money out of a disabled woman's bank account and simply point to their cancellation policy and ignore her further. This company needs to be investigated from their predatory tactics alone. I cannot imagine how they're treating other elderly people that don't have someone to care for them.

Coursera is a complete scam. There’s no way to contact an actual person for help—everything is automated, leaving you stuck with useless responses. Feels like a total fraud. They take your money and disappear. Avoid!

ABSOLUTE SCAM. They make it IMPOSSIBLE TO CANCEL their $600 a year subscription. I am now paying for this for the rest of my life because they want to give you the runaround while trying to cancel a subscription through their garbage website. AVOID AT ALL COSTS! YOU WILL BE RIPPED OFF.

I signed up for a one year of Coursera plus and found that I didn't use it much. Figured the resource would end after one year. Did not assume it would auto-renew. The notices went to email spam. Now four years later and I can barely believe this scamming company has continued to charge me.

I signed up and enrolled on Monday. Cancelling today on Tuesday. It took me some time to find a course that complimented my current education. Once I finally found a course, I enrolled easily, made it through the reading portion. The first video I watched, the audio was worthless. It was malfunctioning so badly that I couldn't understand the instructor. I read the transcript and moved on.

Took one course for credit only to find the on line material did not cover all the questions so you have to buy several EXPENSIVE textbooks. When I would replay a lecture, audio and video would be out of sync. Text of lecture was so poor as to be useless. Cancelled course halfway through, or at least I thought I did. I continue to get nonrefundable credit card charges. Online help proved fruitless - tabs that were supposed to appear to cancel subscription didn’t appear. I cannot in good conscience recommend this service to anyone. You decide.

I have bought their subscription for a few months and completed a few certificate courses. Once I finished the last course I was interested in, I cancelled the subscription. Well, I finished the last course about a week before my subscription expired. They use a ridiculous peer assessment review to grade you so you are at the mercy of people you have no idea are capable or not to review your work. Well, my last course didn’t get reviewed by peers and once my subscription expired, the whole course went away. The hours I spent going through the course and the hours spent to complete all the assessments for NOTHING. It’s simply ridiculous that then, you simply can’t reach anyone at Coursera to speak with about the issue. Very unprofessional. Not worth it.

I just tried to get Coursera FREE course with certificate because I'm desperate for a job. I filled out info and it came to $0. I made sure my credit card had $0 on it and they tried to charge my card. So if it's free it should be free!!! Maybe Coursera needs a math class before offering free classes and then charging for it.

Hi, I have paid for 1 course, and they have started charging me for a subscription. When I checked my account it was $149.47 since July 2024. I have contacted them several times but have not responded for 10 days. I don't understand the way businesses are working nowadays. To whom should I contact to get my refund?