Event Tickets Center Reviews
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About Event Tickets Center
Event Tickets Center is an online resale marketplace where fans can find tickets to national and local events of all kinds, including sports, concerts and Broadway shows. The website offers a 100% money-back guarantee and last-minute tickets, but sellers are responsible for issuing refunds.
Visit www.eventticketscenter.comHelpful Reviews
What is Event Tickets Center?
Event Tickets Center is an online resale marketplace for tickets to concerts, sporting events, Broadway shows and other events. You can shop by city, artist, date and popular events and venues. The website sells MLB, NHL, NBA, NFL, NASCAR, PGA, college sports, tennis, boxing and WWE tickets and tickets for Broadway shows, concerts in all genres and special events like Coachella and awards shows.
For an additional fee, ETC offers ticket insurance, which covers 100% of your ticket price if you are unable to attend an event and provides concierge service to assist with parking and hotel searches. The company also offers a 100% guarantee on all its tickets, which ensures a refund (minus shipping) in any of the following cases:
- Your order was accepted but not delivered
- Your order was accepted but not delivered in time
- Your tickets were not valid
- Your event is canceled
How does Event Tickets Center work?
Event Tickets Center gets most tickets from the secondary market, so many are listed below face value. Its sellers must be registered; some have special deals with teams, band managers or event promoters. Many ETC listings feature eTickets, which can be delivered directly by email or text. Delivery methods vary by seller and event, but you’re guaranteed on-time receipt of any tickets you buy on the site. Often, ETC offers some last-minute and same-day tickets.
The site doesn’t list seat numbers, but for group sales the seller must indicate if the seats are split; otherwise, all seats purchased at once are guaranteed to be together. Sellers are responsible for processing payments and refunds.
Event Tickets Center fees
Event Tickets Center charges a service fee for all transactions. This amount depends on the sale price, number of tickets and other factors. The average service fee from ETC is 31.5%. Delivery charges also apply. ETC ticket prices are set by sellers and can vary greatly.
Event Tickets Center FAQ
Is Event Tickets Center reliable?
ETC is a marketplace, so every seller is different. Sellers must register with ETC to conduct sales through the site. The company guarantees receipt of its tickets before the event — or your money is refunded (note that refunds are issued by the seller, not ETC).
Does Event Tickets Center have a ticket guarantee?
Event Tickets Center backs every ticket purchase with a 100% guarantee, which covers purchase price and service fees (minus shipping) in case of order issues, including:
- Your order was accepted but not delivered
- Your order was accepted but not delivered in time
- Your tickets were not valid
- Your event is canceled
Does Event Tickets Center sell electronic tickets?
Event Tickets Center offers many tickets in electronic form. These eTickets are available to download and print.
Can I list tickets on Event Tickets Center?
You must be registered to list tickets on ETC’s site.
Still have questions?
Is Event Tickets Center legit?
Event Tickets Center makes ticket shopping convenient with its thousands of searchable events. If you want last-minute tickets, tickets to sold-out shows or tickets cheaper than face value, you might find what you need through ETC. The company backs all purchases with a 100% guarantee; however, the sellers are responsible for processing refunds.
Event Tickets Center Reviews
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
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- Financial relationships do not influence whether we publish a consumer review.
Reviewed Oct. 8, 2026
I never knew how to reserve seats at "The Famous Commodore Ballroom." I can no longer stand at concerts, so seating is most imperative to me. Event Ticket Center provided me with the means to do so. Thank you!
Hi Kevin - as a secondary market, that's what we're here for! Safe, legit tickets for hard-to-find events.
Reviewed Oct. 7, 2026
This was the easiest ticket purchase I have ever completed. Ticket availability was right upfront, no searching. A few clicks and done in under 5 minutes.
Hi, Susan. Thanks for reaching out - we're glad to the experience was easy!
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Reviewed Oct. 2, 2026
Great site … Easy to navigate … Can’t wait to go to my event … and that’s the rub … Event is in a few hours and still no tickets. Recommend earlier delivery for e-tickets.
Hi! Thanks for reaching out - unfortunately, we have no control over the estimated delivery date, but if you have any further questions about your tickets or your event, please feel free to reach out at customersupport@eventticketscenter.com
Thanks!
Reviewed Sept. 13, 2026
The whole ticket-purchasing process was quick, easy, and seamless. I was able to find the show I wanted right away, and choosing my seats was very simple. The seat-map visualization was especially helpful because I could clearly see where the seats were located before making my selection. The entire process was straightforward, and I was able to get exactly the tickets I wanted. Overall, it was a very smooth and convenient experience.
Hi, Andrew. We're happy to hear that you had a great experience purchasing on our site!
Reviewed Aug. 23, 2026
The process was easy and user friendly. Our ticket purchase didn't take long and we look forward to attending the concert.
Hi, Patrick! Thanks for letting us know you had a good experience. We're happy to hear it!
Reviewed Nov. 4, 2026
Didn’t like that I didn’t know which seats before purchasing. Didn’t like that it says to print the tickets (who owns a printer?) Seems like no one really cares about the purchaser. Just won’t go to another game and purchase advance tickets.
Hi, Paula. We understand how frustrating it is when ticket details feel unclear before a game. Our site only shows row/section. This is to protect the private information of the ticket seller. The delivery method, including whether printing is needed, is shown on the first page of checkout. Please email customersupport@eventticketscenter.com so we can review your order.
Reviewed Nov. 4, 2026
Updated on 11/05/2026: They acknowledged my claim is accurate and continue to be unwilling to offer any remediation.
Original Review: They voided my purchase after my card was already charged and by the time I was able to repurchase, ticket prices had gone up significantly. Customer service has not responded to my email.
Hi, Wyatt. Thank you for your patience.
Unfortunately, your first purchase was voided about 15 minutes after purchase. There seemed to be something flagged in our fraud prevention software with your payment method and although it was reviewed and approved the order may have been rejected despite this.
I don't have any further details about why the purchase was flagged but wanted to shed some light as to why your order was voided. I'm very sorry about this.
Reviewed Nov. 3, 2026
This ticket center charged me over 4 times the total value of $20.00 each for the 2 tickets to the International Quilting Festival 2026. The terms of all sales final were not clear and I had no previous knowledge of this event or the General Admission ticket cost Daily Admission $18. We are senior ladies on fixed income looking forward to an event that embraces a craft we enjoy handed down for generations. Shame on you!!!
Hi, Anita. We understand how disappointing a higher-than-expected price is, especially when planning around a craft you love. Event Tickets Center is a secondary ticket resale marketplace, where third-party sellers set prices above OR below face value. Our resale status is disclosed on every page and at checkout. All sales are final once confirmed. Please email customersupport@eventticketscenter.com if you'd like to review your options.
Reviewed Oct. 31, 2026
Very predatory practice. When you search for an event with the exact name and venue, these people pop up before the actual venue does. Unfortunately we fell for it and purchased tickets at 3x the real price without knowing. It’s a scam. Beware.
Hi, Elisa. Thanks for reaching out. We're sorry to hear that you're frustrated. Event Tickets Center is a resale marketplace, not a venue box office. Third-party sellers set prices based on demand, so they may be above or below face value. Our resale status is disclosed at the top of every page and throughout checkout. We also make sure our descriptions have no language saying we're the primary seller. Questions about your order? Email customersupport@eventticketscenter.com.
Reviewed Oct. 28, 2026
I still have not received my tickets, I am very disappointed. It seems like I keep getting the run around.
Reviewed Oct. 26, 2026
I was trying to buy 8 tickets and it would only allow me to purchase 4 tickets. So credit card company must have thought it was fraudulent when I tried buying 4 more. I finally got the second group of 4 tickets purchased but we are not sitting anywhere close to one another. 4 people in section 1 and 4 people in section 3. You need to offer more than 4 tickets at a time for purchase. (Unless I missed a different way to buy the tickets.) We love your theater...just not the ticket process.
Hi, John. Sorry for any confusion - just a couple of points. ETC is a resale marketplace, so we sell tickets independent sellers choose to list on our exchange, and we facilitate those transactions. Unfortunately, if we don't have a listing of 8 tickets, we just cannot sell tickets for a group that big, resulting in you buying 2 groups of 4 in two different sections/rows.
If you have any further questions, please don't hesitate to reach out at customersupport@eventticketscenter.com.
Reviewed Oct. 24, 2026
The experience of buying a ticket is dreadful. There’s no one to talk to and it’s hard to get information. The fee are exorbitant. I will never use this service again and I would never recommend it.
Reviewed Oct. 24, 2026
The sale & transfer of my tickets wasn't worth a damn! I couldn't get my tickets to transfer to my phone. I won't EVER use this system again.
Hi, Ricky. We'd be happy to help if you're having issues with the ticket transfer - would you kindly reach out to us at customersupport@eventticketscenter.com?
Reviewed Oct. 21, 2026
I can't believe you would double the price of a ticket and resale it- highway robbery!
Hi, Lauren. We understand how frustrating it is to see a higher price than expected. Event Tickets Center is a secondary ticket resale marketplace, and prices are set by licensed third-party sellers based on market demand, so they may be above or below face value. We show all-in pricing, with fees included in the listed price, and every order is backed by our 100% Buyer Guarantee. Questions about an order? Email customersupport@eventticketscenter.com.
Reviewed Oct. 18, 2026
I didn't have a good experience. I would not recommend them. They said I had to print my tickets which I didn't have to do. I was visiting a smaller place, the library was closed, the only place I could find was Walgreens and they could only print it like a photo. First time at an open air place which I also did not know and I did not know that SRO meant standing room. Only. My husband is 100 percent disabled. Anyway.... also did not know that there was no parking at the concert, even if you have a plate. I used Event trying to get tickets for another concert last year and got an email that our tickets were confirmed, a couple days before the concert, I was then told the confirmation go through. I think more disclosure about each concert you plan on going to would be better. Don't take for granted that we should know everything about each particular event...
We’re sorry the day was stressful, and we understand how much that matters when you’re traveling with your husband. SRO means standing room only, with no assigned seat. We do our best to share venue rules on printing, parking, etc. below the venue map and on the confirmation email/delivery method at checkout. We apologize for any confusion and we appreciate the feedback.
Reviewed Oct. 17, 2026
Go to a primary seller instead. Unless you want to pay twice the price.
Hi, Evan. Thanks for reaching out. We hear you, and we want buyers to know exactly what they’re getting. Event Tickets Center is a secondary ticket resale marketplace, and we state that clearly at the top of every page and throughout checkout. Prices are set by licensed third-party sellers based on demand, so they may be above OR below face value. It's totally possible to find tickets that are cheaper than the primary site. Shopping the primary seller is always an option, though.
Reviewed Oct. 17, 2026
Miserable trying to make a simple 2 ticket purchase!!
Hi, Crys! Sorry to hear that you've had a rough time trying to get tickets. If you have any specific questions we'd be happy to help at customersupport@eventticketscenter.com
Reviewed Oct. 16, 2026
This site sells tickets at a reseller WHEN tickets are available on the event's site. They are misleading and predatory. Reselling in this manner should be illegal.
Hi, James. Event Tickets Center is a secondary ticket resale marketplace, and our status is clearly disclosed at the top of every page and throughout checkout. We don't try to mislead anyone, but we apologize for any confusion. Prices are set by licensed third-party sellers and may be above or below face value. We show all-in pricing with fees included upfront, and every order is backed by our 100% Buyer Guarantee.
Reviewed Oct. 15, 2026
I just wanted to let you know. I was very disappointed when I finally got my tickets and went to print them. And I seen that the person that sold them Mr. ** marked them up so much. I thought I was buying right from Memorial Hall. That's my negligence too. My bad. I had to purchase the tickets for my my granddaughter and myself for her birthday. I couldn't believe the markup, I actually thought I'd get scammed, I call my husband and said, "I think I got scammed," so disappointed, and you missed a Toronto, and honestly I will never order from this company again. A lesson learned. I'd rather play a million dollars for a fair price from somebody who actually was selling them for what they were worth. A lesson worth repeating.
We understand how disappointing it is when a special occasion, like your granddaughter’s birthday, is overshadowed. Event Tickets Center is a secondary ticket resale marketplace, not the venue box office. Licensed third-party sellers set prices based on demand, so they may be above or below face value. Our resale status is disclosed at the top of every page and throughout checkout. Questions about your order? Email customersupport@eventticketscenter.com.
Reviewed Oct. 15, 2026
Paid over double the true ticket price for a Vulfpeck concert. I thought the price was driven up by scalping or something. Turns out other services were selling tickets at half the price up til the night before. I got scammed.
We understand how frustrating it is to feel you paid more than you needed to. Event Tickets Center is a secondary ticket resale marketplace, and third-party sellers set prices based on market demand, so they may be above or below face value. Our listings show all-in pricing with fees included, and every order is backed by our 100% Buyer Guarantee. Questions about your order? Email customersupport@eventticketscenter.com.
Reviewed Oct. 14, 2026
I bought 2 tickets to Padres Oct 6 game for just over $800 in the section Landing row sro seats 279 and 280. When I arrived for the game the usher told me there were no seats with these numbers and that seats were first come first served and that I was welcome to stand. Walking through the landing I saw there were no seats and that I could not see above the heads of the people occupying the few seats in the front of the section. In addition I could not stand for two plus hours for a game to watch on video screens. I flew from San Antonio Tx to San Diego, rented a car and hotel for 2 nights for this.
I went to customer service and asked for help and was told the ballpark was sold out and they could not help me. I asked for my money back and was told that since I entered the landing they could not refund me. I left the ballpark about 8pm via lift and went to me hotel where I watched the game in my hotel room. Standing room only was not made clear during purchase or afterword when I received e tickets with seat numbers. I feel this was deceptive experience.
Hi, Jacquelin.
I was able to pull up your order. Our listing has these tickets as "Section: The Landing" and "Row: GA" meaning these are General Admission tickets - meaning there is no assigned seating for your tickets. Typically, this still falls under our all sales are final policy because the General Admission status was disclosed accurately on the listing and during checkout.
This all being said, I will have customer support reach out again regarding your order.
Reviewed Oct. 14, 2026
Check the REAL sites before you purchase here. I made a ticket purchase because their site is incredibly misleading and the tickets were double what the ACTUAL price would have been. Tried to cancel the same day and was told they would “waive the site fees” which is unacceptable. Buyer beware!!
We understand how frustrating it is to find different ticket pricing after completing an order. As a secondary ticket resale marketplace, listings are set by third-party sellers based on demand and can be above (or below) face value. We clearly disclose our resale model and display all-in pricing upfront. While all sales are final once confirmed, our team is ready to help. Please reach out to customersupport@eventticketscenter.com with your order details so we can review your purchase.
Reviewed Oct. 14, 2026
I paid almost twice what my friend paid for the same concert, same seats.
Hi, Karsten As a secondary ticket resale marketplace, prices are set by licensed third-party sellers based on live market demand, so they can change between purchases and may be above or below face value. Our all-in pricing shows fees included upfront, and our resale status is disclosed on every page and at checkout. Questions about your order? Email customersupport@eventticketscenter.com.
Reviewed Oct. 13, 2026
Well, in my hurry I bought tickets on California instead of Texas and due to human error I now have to resell my tickets because human error is not an acceptable excuse. And that was the last of my money. Such a bummer.
Hi Elma,
Realizing the tickets are for the wrong event is frustrating, and we understand how disappointing that is.
Tickets come from specific seller partner inventory, and a different city is a separate event, so exchanges aren’t possible. The ASF policy is stated throughout the checkout process. Your tickets are valid, so gifting or reselling are options. Our team can walk you through them - feel free to reach out to us at customersupport@eventticketscenter.com!
Reviewed Oct. 13, 2026
Scam. Pretend to be the official seller. Charge twice of Ticketmaster price. Refuse to issue refund.
Hi! We understand how frustrating it is when a purchase doesn’t match what you expected, and we want you to feel heard.
Event Tickets Center is a ticket resale marketplace. We are not the primary seller for any event, and that status is clearly disclosed at the top of every page of our site and throughout checkout. Prices are set by third-party sellers based on demand, so they may be different than face value. All sales are final once confirmed, and all orders are backed by our 100% Guarantee.
Reviewed Oct. 7, 2026
This site and experience was far below standards acceptable for consumer expected quality. When needing to return my tickets for a health issue, I was denied service, waited on hold for 20 minutes and was told no refunds or credit will be applied. This company also gave the impression that they were not a third party…completely deceptive. I will be reporting this issue to the BBB and hope those who read this will think twice before using Event Tickets Center.
Reviewed Oct. 7, 2026
Very easy to order the event tickets. Also received an email explaining how to get my tickets.
Hi, Shelly. Thanks for reaching out! We're happy to hear that you found the whole experience to be simple - if you have any questions please don't hesitate to reach out at customersupport@eventticketscenter.com.
Have a great time at your show!
Reviewed Oct. 6, 2026
As an older, non-tech-savvy man, I find all this electronic stuff very confusing. I also don't generally carry a phone, so now I have to learn a whole process, and I'm afraid of getting it wrong and losing the tickets.
Hi, Theo. We're sorry to hear that this process was confusing.
If you have any questions, please don't hesitate to reach out at customersupport@eventticketscenter.com or at (855) 261-6909 - we'd be happy to help and make sure you're confident that you have your tickets and are ready when you go to the venue!
Reviewed Oct. 6, 2026
Event Tickets Center charged us $578.78 for tickets to an event they advertised for October 8, 2026, even though no event existed that day. After taking our money, they changed the tickets to October 7 and refused a full refund. They said the event was "postponed" to a previously listed date, which is a lie. We believe this constitutes deceptive business conduct.
Reviewed Oct. 5, 2026
Shame on me for not being more careful when searching for tickets to a special concert at a venue where I have a season subscription. Tickets were 15+ rows behind those still available from the normal ticket agent used for the venue and sold for roughly 2X the price. I've been burned before and should know better.
Hi, Tim. As a secondary ticket resale marketplace, we list tickets from seller partners who set their own prices based on demand, so prices may be above or below face value. Our resale status is disclosed at the top of every page and throughout checkout, and our all-in pricing shows fees upfront. We hope you enjoy the concert.
Reviewed Oct. 4, 2026
I have a receipt with different prices than I paid. The display I was viewing only showed the rows not the seat numbers. Is that supposed to occur?
Hi, Art. Our listings show all-in pricing, so the price on the map already includes required service and delivery fees. The checkout breakdown then itemizes those fees. Prices are set by seller partners, and seat details may appear only as rows or sections on some listings. Please email customersupport@eventticketscenter.com if you have any further questions.
Reviewed Oct. 4, 2026
Misleading and overpriced. Girlfriend bought them with my card and I looked at price compared to HR tickets. Scam scalper.
Hi, Mike. Event Tickets Center is a secondary ticket resale marketplace, and prices are set by verified third-party sellers based on market demand, so they may be above or below face value. We show all-in pricing, meaning the initial price you see already includes required fees. Our resale status is disclosed at the top of every page and throughout checkout. If you have any questions, please email customersupport@eventticketscenter.com.
Reviewed Oct. 4, 2026
I bought tickets for an event at The Soraya in Northridge. I have attended events there before, but this is the first time I was directed to Event Tickets Center for ordering. The ticket delivery time is terrible. In their email, they said that the delivery would be the day before the event. I bought the tickets 6 days before the event. The event is in 14 hours, and the tickets have not been delivered yet. At this point, I don't know if my plans will go as expected.
Hi, Susana - we're sorry for any issues with the estimated delivery date. Please reach out to us at customersupport@eventticketscenter.com if you had any issues with the tickets.
Reviewed Oct. 3, 2026
Ordering was easy, but I was very disappointed that I could not see where are seats were in the row I selected. Every other ticket service I have used shows me not just the section but the actual seat location in the rows. That was very disappointing.
Hi, Gordon. Sellers who list tickets on our platform typically do not disclose seat numbers to protect their privacy and prevent security concerns. Rest assured, we hold our sellers to high standards. Unless otherwise specified, your tickets are guaranteed to be together and delivered in time for your event.
Seat numbers will be provided once your tickets have been delivered. If you have any further questions, please don't hesitate to reach out at customersupport@eventticketscenter.com
Reviewed Oct. 2, 2026
I had no idea that this site was not directly connected to the event I wanted to attend. I ended up paying $102 for a $33 ticket for an event that still had open seating quite available. I feel cheated by this fraud and will never use Event Tickets Center again. Anyone seeking tickets should always see if the event sponsors have availability - a lesson I learned too late!
Hi, Pat. We hear your disappointment. Event Tickets Center is a secondary ticket resale marketplace, and our sellers set prices based on demand, which may be above or below face value. We show all-in pricing, so the initial price already includes required fees. Our resale status is disclosed at the top of every page and throughout checkout. If you have any questions, please contact customersupport@eventticketscenter.com.
Reviewed Oct. 2, 2026
I want to print my ticket NOW, not a MONTH from now. It’s ridiculous that it’s saying my ticket won’t be ready for over a month. It’s a digital ticket..
Hi, Tara. Tickets for events are sometimes not released by the venue or promoter until closer to the event date. Sellers can only deliver once the tickets are issued, so the estimated delivery date reflects that timeline. Unfortunately, ETC has no control or say in the estimated delivery date. Your order is covered by our 100% Buyer Guarantee. If you have any questions, feel free to reach us at customersupport@eventticketscenter.com.
Reviewed Oct. 1, 2026
Although we got our tickets just fine, I felt scammed when I found out I paid more than twice the price ($104 with fees vs $39.95 plus fees) through this event center vs going through their website (Bluegate). It didn’t make me feel good that someone made a lot of money off of me.
Hi, Starla. We're glad your tickets arrived without issue. Event Tickets Center is a secondary ticket resale marketplace, where sellers set prices based on market demand, which may be above or below face value.
If you have questions about your order, please email customersupport@eventticketscenter.com and our team will review it with you.
Reviewed Sept. 30, 2026
Paid more than double the price of a ticket only for them to send me the ticket from the original vendor anyway? What a dumb company and a waste of time and money, please do not work with them.
Event Tickets Center is a secondary ticket resale marketplace, and independent ticket sellers set their own prices based on market demand, so prices can be above or below face value.
Unfortunately, we don't have any say in the delivery methods artist/venues/event promoters require for tickets to be transferred. We hear your frustration, and we're sorry to hear you're disappointed with your experience.
If you have questions about your order, please email customersupport@eventticketscenter.com.
Reviewed Sept. 29, 2026
The checkout process is simply but you really should give people a couple of days to cancel. Things happen.
Hi, Yolanda. We're glad checkout felt easy. Plans can change, and we understand why extra time to decide would be welcome. However, as a secondary ticket resale marketplace, we work with sellers who list tickets, and we act as an intermediary and don't hold inventory ourselves. So all sales are final once confirmed, as is standard in the industry. If plans change, you can gift or resell your tickets. Our team can share options at customersupport@eventticketscenter.com.
Reviewed Sept. 29, 2026
3rd party vendor, disguising as official vendors that charge triple the price of standard tickets from the venue.
Hi, William. Event Tickets Center is a secondary ticket resale marketplace, not a venue box office. Our resale status is disclosed at the top of every page and throughout checkout. Sellers set their own prices based on demand, so they may be above or below face value, and our all-in pricing includes all required fees. Questions about an order? Email customersupport@eventticketscenter.com.
Event Tickets Center Company Information
- Company Name:
- Event Tickets Center
- Company Type:
- Private
- Year Founded:
- 2005
- Address:
- 308 W University Avenue
- City:
- Gainesville
- State/Province:
- FL
- Postal Code:
- 32601
- Country:
- United States
- Website:
- www.eventticketscenter.com