Preserve Gold Reviews

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About Preserve Gold

Preserve Gold helps people invest in precious metals, including gold, silver, platinum and palladium. That means you can purchase metals for delivery to your home or to hold in a self-directed individual retirement account (IRA). It can also help you roll an existing retirement account into a precious metals IRA.

Pros
  • Lifetime account support
  • No-fee commitment on buybacks
  • Three-day funding for IRAs
Cons
  • Must call or fill out form for metal pricing

Featured Reviews

Los Angeles, CA
Verified purchase
My call to Preserve Gold Group was a completely enlightening experience. I had no idea I could roll over both my old 401(k) retirement plan AND my current IRA into one consolidate...

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Issaquah, WA
Verified purchase
Buying gold during Diwali is considered auspicious in Indian culture. I needed a reliable source to procure gold for Diwali festivities. Buying gold was from Preserve Gold was str...

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Gold and other precious metal IRAs are an investment and carry risk. Consumers should be alert to claims that customers can make a lot of money in these or any investment with little risk. As with any investment, you can lose money and past performance is not a guarantee of future performance results. Consumers should also obtain a clear understanding of the fees associated with any investment before agreeing to invest.

What is Preserve Gold?

Preserve Gold is a family-owned company that specializes in helping people invest in precious metals — specifically gold, silver, platinum and palladium. That means investing with Preserve Gold lets you own physical metals instead of paper assets like stocks, bonds and mutual funds.

Preserve Gold offers two main options for investing:

  • Precious metals delivered straight to your door
  • Self-directed precious metals IRAs

Both options have their pros and cons, but which one is right for you will depend on your goals and current financial situation.

How does Preserve Gold work?

You can fund a self-directed IRA directly or move funds over from an existing retirement account. There are a variety of retirement accounts that are eligible for rollovers, including:

  • Traditional IRAs
  • Roth IRAs
  • Traditional 401(k) plans
  • Roth 401(k) plans
  • Thrift Savings Plans (TSP)
  • 403(b) plans
  • 457(b) plans
  • Simplified Employee Pension (SEP) plans
  • Savings Incentive Match Plans for Employees (SIMPLE)
  • Tax-Sheltered Annuities (TSA)

Regardless of where the money is coming from, retirement funds are rolled into your Preserve Gold IRA in three days once the paperwork is approved.

If you're investing with a self-directed retirement account, you'll have to manage your investments with an IRS-approved custodian and store the metals at an IRS-approved depository. Preserve Gold partners with Horizon Trust Company. IRA metals are stored in vaults at Delaware Depository.

Alternatively, if you’re interested in purchasing precious metals with funds outside of a retirement account, you can buy from Preserve Gold and get delivery to your home.

Preserve Gold costs

Preserve Gold’s website includes interactive price charts that let you see current and past values for gold, silver, platinum and palladium.

Preserve Gold offers free shipping with insurance and waives IRA custodian account setup fees for first-time customers. Preserve Gold also offers a price match of competitors’ prices.

Preserve Gold also advertises a no-fee buyback commitment if you want to sell back some or all of the precious metals you bought from it.

Preserve Gold FAQ

What metals does Preserve Gold offer?

Preserve Gold offers gold, silver, platinum and palladium.

Can I keep my Preserve Gold precious metals at home?

It depends on how you’re purchasing metals from Preserve Gold:

  • If you’re investing in a retirement account, you can’t keep your metals at home. Precious metals held in self-directed IRAs must be stored at IRS-approved depositories.
  • If you’re purchasing outside of a retirement account, you can have your metals delivered to your door for home storage.
What metals can I include in my Preserve Gold IRA?

Preserve Gold offers IRS-approved gold, silver, palladium and platinum products that you can hold in a self-directed IRA.

How long does it take to set up a Preserve Gold IRA?

The length of the overall process varies, but once your paperwork is complete and approved, funds can be transferred to a Preserve Gold IRA in three days.

Is Preserve Gold legit?

If you’re looking to diversify your investment portfolio, investing in precious metals with Preserve Gold may be a worthwhile option. The company can help you purchase gold and silver for home storage or for secured, insured storage as part of a self-directed IRA. Preserve Gold offers a 24-hour satisfaction guarantee, giving you 24 hours to cancel your order without penalty. However, it’s important to note that precious metals investments, like all investments, carry risk. You’ll need to weigh the pros and cons of precious metals (and Preserve Gold in particular) to see if it’s a good fit for your financial goals.

Preserve Gold Reviews

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    Page 1 Reviews 0 - 5
    Verified purchase
    Customer ServicePriceStaffFollow-Through

    Reviewed May 5, 2026

    Alex ** was extremely patient and professional as he helped me understand the details about purchasing gold and silver metals. As a first time investor, he made me very relaxed, as he carefully explained all the details about the different types of metals, costs, storage options, and more. Alex ensured that I understood his response to all my questions. Then, he carefully coached me through the purchasing process and completing all required documents. He also followed up as promised. He knows how to offer VIP customer service. He is a great representative of the Preserve Gold team. I will gladly recommend him as an outstanding Executive Service Officer and representive for others, and especially military veterans like myself.

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      Verified purchase
      Staff

      Reviewed April 3, 2026

      Reginald ** was an outstanding representative from start to finish. He took the time to clearly explain every step of the process, making sure I fully understood what to expect and felt comfortable with each decision along the way. What could have been a stressful experience turned into a smooth and straightforward transaction thanks to his guidance and attention to detail.

      His professionalism and knowledge really stood out—he was able to answer all of my questions with confidence and clarity, and it was evident that he genuinely cared about providing the best possible service. Beyond that, his sincerity and friendly approach made the entire experience even more positive. I truly appreciate his dedication and would not hesitate to work with him again in the future. I highly recommend Reginald ** to anyone looking for a reliable, knowledgeable, and trustworthy representative.

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      Verified purchase
      Punctuality & SpeedStaffRates

      Reviewed March 28, 2026

      I had a great experience working with Nick ** and Aaron ** of Preserve Gold. Nick was my initial point of contact, upon understanding my needs, he scheduled me with Aaron **, Preserve Gold Senior Director. I found Aaron to be professional, polite, and very knowledgeable; he educated me about precious metals as an investment class. He helped me transfer my variable rate annuity (IRA) to a precious metals IRA. At age 60, I am more confident, after working with Aaron ** at Preserve Gold, that my retirement assets are now better allocated for growth considering the declining dollar and raising rate of inflation.

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      Verified purchase
      Customer ServiceStaff

      Reviewed March 18, 2026

      This review was delayed by awaiting the delivery of the goods agreed to. Took 3-4 weeks, within Preserve Gold's estimations. I spoke with two individuals in the closing of this matter: Carson ** and Shelly **. Mr. ** was the fellow who reached out to me, and was generally knowledgeable about the markets, and insisted in investment generally, and as a general goodwill measure, he provided recommendations to secondary market places where investment in smaller denominations could be made. Ms. ** was persuasive in the selection of a specifics metal strategy, and easy going when the process hit snags due to state specific taxes. They are a fair company who has kept their word so far.

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      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed Feb. 25, 2026

      When I decided to diversify into precious metals, I researched companies that do it and I was impressed with the reviews of Preserve Gold. I was introduced to Ryan ** and Jasmine ** from Preserve Gold. Together they helped me navigate converting a traditional IRA to Gold and Silver. Jasmine always responded promptly to emails and Ryan is very engaging on the phone. You never feel like he is rushing you off the phone. Together they answered my question and concerns, which made me very comfortable with them managing my savings. They let you know from the start that they will always be available for any questions or concerns. That’s always important when money is involved, you want someone who’s in your corner!

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      Verified purchase
      Staff

      Reviewed April 29, 2026

      Arron ** was very thorough, informative and understanding. He took the time to explain every step of the process before starting. Every aspect of metals was explained in detail. This helped me make informed decisions as to what investments were best for me.

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      Verified purchase
      Customer ServiceStaffHonesty & Transparency

      Reviewed April 28, 2026

      Preserve Gold treated me like I was a real friend, honestly, no fooling!!! They have the nicest women and men and they know what they are talking about when it comes to precious metals etc. My favorite person to speak to was Shelley **; she has such a wonderful lively voice and knows her information. She can help you get things done with what you want!!! So just call them, and don't hesitate. You'll be glad you did call them....

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      Verified purchase
      Staff

      Reviewed April 28, 2026

      Knew nothing about buying silver/gold but my representative Aaron explained everything and answered my questions in away that I could understand. He was very professional and outgoing. Glad he will be there for me throughout the process. Thank you so much Aaron

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      Verified purchase
      StaffRates

      Reviewed April 24, 2026

      My associate is Dave **. He is very professional and very accommodating to my needs. He has been in contact with me for almost a year, recognizing that I truly was interested in acquiring precious metals. I look forward to continuing our working relationship in the coming years.

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      Verified purchase
      Staff

      Reviewed April 23, 2026

      From start to finish both Eric ** and Dave ** were very helpful and a pleasure to talk with. They earned my business and trust. Highly professional, knowledgeable and patient throughout the process. I would give them 6 stars if I could.

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      Preserve Gold Company Information

      Company Name:
      Preserve Gold
      Company Type:
      Private
      Address:
      21700 Oxnard Street, Suite 430
      City:
      Woodland Hills
      State/Province:
      CA
      Postal Code:
      91367
      Country:
      United States
      Website:
      preservegold.com