DreamCloud Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+1 more
About DreamCloud
DreamCloud specializes in luxury memory foam and hybrid mattresses. Its mattresses have up to seven layers of memory foam and hybrid models include dense coils for comfort and support. The gel in the memory foam layer helps sleepers stay cool. Mattresses range from $399 to $2,498, depending on the size and model. DreamCloud’s mattresses work with all sleeping positions.
- 365-night trial
- Lifetime warranty
- Suitable for multiple sleep positions
- CertiPUR-US certified foam
- 100% fiberglass-free
- Limited firmness options
- Old mattress removal costs extra ($100)
- Warranty applies to hybrid mattresses only
Helpful Reviews
DreamCloud mattresses and products
DreamCloud offers six mattress models split between its classic memory foam and hybrid styles. Prices listed below are accurate as of the publishing date.
The DreamCloud Classic Hybrid
$649 (queen)
The DreamCloud Classic Hybrid is a 12-inch mattress with six layers, including a CloudQuilt cover, cooling fiber tech and 1” of memory foam. Individually wrapped coils enhance airflow and motion isolation for cool, supportive, uninterrupted sleep.
The DreamCould Premier Hybrid
$949 (queen)
The DreamCloud Premier Hybrid is a 13-inch mattress with six layers, including CloudQuilt cover, euro top and 2” of memory foam. It doubles the cooling fibers of the Classic Hybrid and adds contouring comfort, airflow and motion-isolating coil support.
The DreamCloud Luxe Hybrid
$1,299 (queen)
The DreamCloud Luxe Hybrid is a 14-inch, 7-layer mattress with tri-zone support that targets the hips and back. A CloudQuilt+ euro top, enhanced memory foam and 3x cooling fiber tech offer comfort, contouring and breathable, coil-based support.
The DreamCloud Classic
$799 (queen)
The DreamCloud Classic Memory Foam is a 13-inch, five-layer mattress with a CloudQuilt cover, cooling fibers and 1” of pressure-relieving memory foam. It’s a firm, breathable option designed for contouring support and uninterrupted, restorative rest.
The DreamCloud Premier
$1,099 (queen)
The DreamCloud Premier Memory Foam is a 13-inch firm mattress with a five-layer design, featuring a CloudQuilt cover and euro top gusset. With 2x the cooling fibers and memory foam of the Classic model, it delivers upgraded comfort, breathability and contouring.
The DreamCloud Luxe
$1,499 (queen)
The DreamCloud Luxe Memory Foam is a 14-inch medium-firm mattress with six layers, including a CloudQuilt+ euro top and tri-zone support. With advanced cooling and pressure relief, it’s built to ease back and hip tension while maintaining all-night comfort.
DreamCloud mattress construction and materials
DreamCloud mattresses range from 12 to 14 inches tall and feature five to seven layers, depending on the model. Each includes a quilted CloudQuilt or CloudQuilt+ euro top, contouring memory foam and breathable cooling fiber technology. Hybrid models add individually wrapped coils for responsive support and motion isolation. Select mattresses also include tri-zone support systems and phase change materials for targeted pressure relief and enhanced temperature regulation. All DreamCloud mattresses are CertiPUR-US certified and 100% fiberglass-free.
DreamCloud mattress comfort
DreamCloud mattresses are built for balanced support, cooling and comfort across all six models. Each layer is engineered to relieve pressure and promote airflow, with memory foam that contours to your body and a breathable quilted top. Hybrid models add wrapped coils for bounce, responsiveness and motion isolation, while select models offer tri-zone support to better align your hips and spine.
- Firmness: DreamCloud rates its mattresses as “luxury firm,” averaging 6.5 out of 10 on the firmness scale.
- Sleeping position: Most DreamCloud models are well-suited for back, stomach and combination sleepers. Side sleepers may prefer the Luxe options for added cushioning around pressure points.
- Motion transfer: Compared to all-foam options, DreamCloud’s hybrid mattresses tend to reduce motion transfer better due to individually wrapped coils combined with memory foam layers. This makes hybrids a stronger choice for couples seeking less disturbance from movement.
- Edge support: Some reviewers mentioned that earlier all-foam DreamCloud mattresses had weaker edge support. However, the newer hybrid models offer better edge support, which may resolve this issue for many sleepers.
- Sleeping hot: Cooling fiber technology and gel-infused memory foam help prevent overheating and maintain a more neutral sleep temperature. Some models, like the DreamCloud Luxe Hybrid and Luxe Memory Foam, also use phase change material for enhanced cooling.
DreamCloud mattress prices
Buying a mattress can be expensive. DreamCloud offers financing to help make your mattress more affordable. Use the charts below to compare the prices of all DreamCloud mattress types and sizes. It also offers add-ons like bed frames, sheets and pillows. Prices are accurate as of the time of publishing.
DreamCloud hybrid mattress pricing
| Mattress size | Classic Hybrid | Premier Hybrid | Luxe Hybrid |
|---|---|---|---|
| Twin | $399 | $599 | $899 |
| Twin XL | $549 | $849 | $1,199 |
| Full | $579 | $899 | $1,199 |
| Queen | $649 | $949 | $1,299 |
| King | $849 | $1,199 | $1,599 |
| California King | $849 | $1,199 | $1,599 |
| Split king | $1,098 | $1,698 | $2,398 |
DreamCloud memory foam mattress pricing
| Mattress size | Classic | Premier | Luxe |
|---|---|---|---|
| Twin | $299 | $799 | $1,099 |
| Twin XL | $649 | $949 | $1,249 |
| Full | $699 | $999 | $1,399 |
| Queen | $799 | $1,099 | $1,499 |
| King | $999 | $1,299 | $1,699 |
| California King | $999 | $1,299 | $1,699 |
| Split king | $1,298 | $1,898 | $2,498 |
» COMPARE: Best Mattress Brands
DreamCloud FAQ
Where can I buy a DreamCloud mattress?
DreamCloud mattresses are available online via the brand’s website or through about 4000 mattress store partners nationwide.
Is DreamCloud good for side sleepers?
DreamCloud mattresses are rated “luxury firm” and may feel too firm for some side sleepers. The softer Luxe models are usually a better fit for side sleepers who need extra cushioning around pressure points.
How long do DreamCloud mattresses last?
DreamCloud states its mattresses last seven to 10 years. It offers a lifetime limited warranty on its hybrid mattresses for the original purchaser, covering defects like sagging over 1.5 inches. For the first 10 years, it replaces the mattress at no charge. After that, it repairs or replaces it with some shipping fees.
Is DreamCloud a good mattress?
Yes, DreamCloud mattresses are a good option if you’re looking for a high-quality memory foam or hybrid mattress. The 365-night trial eases anxiety about buying online, and the lifetime warranty provides added security. The mattresses use CertiPUR-US certified foam and are 100% fiberglass-free, making them eco-friendly, too.
Still have questions?
DreamCloud Reviews
Filter by Rating
- (15)
- (7)
- (9)
- (20)
- (137)
Popular Mentions
- 4,882,793 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,882,793 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed May 7, 2026
Do not buy from DreamCloud. Our mattress started sagging in the center after only a few years of use. Customer service is nearly impossible to reach via email, and their chat support uses "photo evidence" as a loophole to deny claims. They want photos from angles that make it impossible to see the actual dip in the foam. They even refused to take the mattress back to inspect it themselves. This is just another company making promises they have no intention of keeping.
We sincerely apologize for your disappointing experience with DreamCloud. We take customer satisfaction seriously, so a Senior Customer Advocate will be reaching out as soon as possible to assist you. Thank you so much for coming forward with this concern. We look forward to resolving this issue for you promptly!
Thanks for subscribing.
You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.
Reviewed March 25, 2026
I purchased the DreamCloud queen hybrid mattress for my guest bedroom. Users complained that they rolled toward the middle, not enough support. Contacted DreamCloud support and they issued me for free the same mattress. It is now 6 months later and having the same issue (rolling toward middle of the mattress). DreamCloud support offered me the DreamCloud Classic Memory Foam mattress for full price minus $50 off. This was unacceptable to me since it did not resolve the issue.
We're so sorry to hear that your mattress hasn't been the right fit for you and your guests. We understand how frustrating this must be and, while your order is outside of the trial period, we're happy to work with you directly to find a resolution to this issue. A senior customer advocate has reached out to discuss options, please respond to the email sent so we can work to resolve this issue. Thank you for your patience and we hope to hear from you soon!
Reviewed March 25, 2026
Dreamcloud mattress that I purchased was very good. However the adjustable bed frame (split king) arrived with a defective part so one half of the bed does not work. Customer service is terrible. I’ve spoken to Dreamcloud and have been referred to ServeCo for help with the bed frame. Apparently ServeCo is a vendor for Dreamcloud. The defective part is a power cord. Pretty simple fix-new power cord and plug it in. But after a month of getting the run around by ServeCo I’m now told the power supply cord is out of stock. So how does Dreamcloud:ServCo continue to ship adjustable beds if they don’t have power cords?? I would never recommend this company nor will I ever purchase from them again.
We’re really sorry to hear about your experience with the adjustable base and the delays in getting this resolved. We understand how frustrating this situation has been, and this is not the level of service we want for our customers.
Your feedback has been escalated, and a Senior Customer Care Advocate will be reaching out to you shortly to work toward a resolution as quickly as possible. We appreciate your patience while we get this addressed.
Reviewed March 13, 2026
I had my dream cloud gifted to me roughly two years ago. Six months in it was fine, waking up with normal body stiffness from breaking in a new mattress nothing major. Now before I continue I wanna say I'm a heavy guy with lower back problems on the L4 L5 and S1 plus SI joint issues plus some other health issues that can be highly managed with quality sleep. Ok with that said after the sixth month I started having issues with this mattress. It started with toss and turning trying to find the right spot to get to sleep. Then once I found a good comfortable spot it went from falling falling asleep to staying asleep to waking up feeling unrested.
After a year standard mattress sag in the spot I slept in the most now here we are down the line and I've switched sides and now there's another spot that's saying from what you get after years of use accept I haven't been sleeping center mass or on the opposite side of the original sagging spot for an entire year. I just started sleeping center mass and opposite side about a month ago.
I can't recommend this mattress nor would I recommend this mattress to anyone who is over at maximum 220 to 230 LBs. Does it provide quality sleep? I wouldn't know. Is it comfortable? For the first six months. Does it offer anything or claims for such a pricey mattress? In my personal experience... In the start yes but after time it's an expensive investment for heavier people that will wind up with buyers remorse.
Reviewed Feb. 1, 2026
I took advantage of the Black Friday deal for DreamCloud. Here's my experience from ordering to 3 months of sleeping on it.
ORDERING AND RECEIVING - Unfortunately, everything about what DreamCloud promises during the shipment phase was a failure for me. They provide an order confirmation with notification of your shipment and a way to track it online. This is ideal as the mattress is heavy, bulky, and needs two people to move it. I can coordinate with help to be available on a specific date. But the mattress just showed up unannounced, no notification that it would arrive on email and online. Just an email saying it's “on its way”. And it was pouring rain. So I unfortunately had to carry the mattress myself in the rain.
Also, I suspect that the customer service on social media is an AI robot. Definitely when they first greet you. I can tell because they ask for an order number and they could not read the screen shot of the order number. I suspect it goes something like this: 1) Customers say something negative on DreamCloud's social media account. 2) The AI Bot greets them right away, asking to DM them with basic info. 3) Once you DM them, the system finally takes it to an actual human to reach out to you. Anyway, bot or no bot, I gave up on customer service because it’s too late. The package was there and there was nothing they could do.
UNBOXING AND UN-GASSING - This is where DreamCloud gets its highest mark from me. Once I managed to get it on my bed and take out the packaging, it just inflated and started to un-gass. I’ve bought other mattresses before and we had to return it because the smell was still there weeks after opening it. But the DreamCloud, after a few days of letting it un-gas with the window open and fans on, had no smell.
THREE MONTHS OF SLEEP - My wife and I share this queen-size mattress. So far our rest has met our average expectations; nothing amazing but yet nothing awful. One thing I notice though, is that it seems my mattress is missing the most outer row of coils. The corners feel empty and the mattress is soft around the edges. This matters and I share this mattress and we need to utilize all the space as possible and when you’re sleeping around the edge you get this feeling like you might fall off. Not sure if this is an intentional design or if it’s an error on my mattress alone. If it’s the latter, do I endure the hassle of returning the mattress and waiting for another one?
Hi Edwin! Thank you for your valuable & detailed feedback. We’re very sorry that your delivery experience did not meet expectations and regret the inconvenience this caused. This is not the experience we want for our customers, and your feedback helps us improve our communication and delivery process. A senior customer advocate has reached out to you to provide a direct line for any additional questions or concerns about your DreamCloud mattress.
Reviewed Jan. 17, 2026
My husband and I bought this bed in June 2024 and I wanted to like this mattress I really did but that’s not the case. First off the mattress is a beast I cannot lift to rotate it my myself or even help my husband to rotate it, so be wary of that. Second thing this mattress was okay for many the first 6 months then it developed a huge crater in the center and it feels like I’m falling in a hole, I wish I had returned it during the trail but I had things going on and just didn’t. But be aware you will be throwing your money away if you purchase this, I wake up every morning feeling like I have been hit by a Mac truck. I am so sore from sleeping on this mattress.
We are so sorry to hear this has been your experience with us here at Dreamcloud. This is never the experience we want for any of our customers. One of our senior customer advocates has reached out to see how we can get this resolved for you. Please respond directly to them to ensure we get you taken care of as quickly as possible!
Reviewed Jan. 13, 2026
I had high hopes for this mattress based on reviews from their site, but more on that later... I bought the Dream Cloud hybrid. The first 6 months were ok-ish, but it sleeps HOT. After about 6 months, I started suffering from back pain upon waking. Several hours out of bed and I would be fine. At 9 months, it was unbearable and lasted linger into the day. I bought a topper, but it didn't help. Returned the topper and started reading Dream Cloud reviews NOT on their site. They're not good.
Realizing they have a warranty during this process, I reached out and because I was just outside of it, I was told they couldn't help. I tried to find out how to leave a review on their site and couldn't seem to find a way. Upon reading reviews, I saw something curious...Reviews with 5 stars indicating terrible mattress. Uncomfortable. Feels like I'm falling out of bed. Surely, those opinions aren't 5 stars by the reviewers. It would seem those reviews are edited by Dream Cloud. In any event: buyer beware. A year and a few months and $900 later and I have to buy a new mattress.
We are so sorry that your mattress isn't working as you expected. We never want that experience for any of our customers. We work very hard to ensure that we help our customers find a remedy to their issues as soon as we can. One of our senior customer advocates has reached out to see how we can get you taken care of!
Reviewed Jan. 5, 2026
Don't waste the money. It lasted about 2 months. Center collapsed like sleeping in a ditch. Wasted my money. Warranty and return is a joke. With all the hype and reviews I thought I'd be safe. It is not a good product. Don't waste your money.
Hello Louis, A Senior Customer Advocate has reached out to you to provide additional support. When you have a moment, please respond so we can further assist you as we need to locate your account in order to help.
Reviewed Dec. 23, 2025
My husband and I bought a DreamCloud mattress about 4 years ago. I checked reviews and thought it would be perfect for us. With regard to the comfort level, we prefer a bit softer feel, so if you like a firmer mattress this might be perfect for you. DreamCloud was gracious enough to send a topper at no additional cost which is fine for us. But the biggest concern I have is, the mattress is extremely heavy and when I change our bedding, it's hard for me to lift. I'm a active senior and garden and do some heavy duty work in the yard but for me the mattress is way too heavy.
Thank you for sharing your experience with DreamCloud. We’re glad the topper helped tailor the comfort to your needs and appreciate your kind words about our service. We understand that mattress weight can be a challenge, especially during bedding changes, and we truly value that feedback. We’ll be sure to share it with our product team as we continue improving designs for ease of use
Reviewed Dec. 1, 2025
I bought this mattress (Queen Deluxe) as I read and believed the reviews (Can't find the receipt). The transaction was in 2025. After just 3 months, the mattress developed a "sink hole" in the middle when you lie on the bed. I called customer service and emailed them photographs, but the pictures were not enough for them. The mattress has a deep sink in the middle. This sink is about 4-5". I weigh 140lbs and my husband 175, so it cannot be because we are heavy. The experience has been so very disappointing.
I am attaching pictures of my ordeal as well as the tag that is on the mattress for reference. I gave them 2 stars because he delivery was as promised, and the items promised in the promo came even though the quality was terrible. I am talking with online support, so I will do an updated review based on what happens with the Support team.
Thank you for bringing this to our attention. We’re sorry to hear about the trouble you’re experiencing with your mattress, and we understand how frustrating this situation must be. In order to properly look into what’s going on, we’ll need a bit more information about your purchase.
We’re sending you a private message so we can securely gather your order details and assist you further. We appreciate your patience and the opportunity to help resolve this for you.
DreamCloud Company Information
- Company Name:
- DreamCloud
- Website:
- www.dreamcloudsleep.com
