Hear.com Reviews
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About Hear.com
Hear.com sells high-quality hearing care and medical-grade hearing aids from eight manufacturers. The company has worked with more than 200,000 customers to help improve their hearing and quality of life. Hear.com offers financing options and a 45-day no-risk trial so customers can experience how medical-grade hearing aids can make a difference in their lives.
- 100% money-back guarantee
- 45-day trial
- Financing options
- Provider network not available in Alaska or North Dakota
Helpful Reviews
About Hear.com
Hear.com's experts match customers of all ages with the right hearing aid, and the company specializes in helping customers with active lifestyles find hearing devices. There are no physical Hear.com locations, but customers can visit its partner providers in 48 states (all states except Alaska and North Dakota).
Hear.com's hearing aids come from top manufacturers and range from basic to premium models. Some premium Hear.com Bluetooth hearing aids can stream music and phone calls. Hear.com's customer service is available by phone and email to help make sure your hearing aids are the right fit, and customers get a no-risk 45-day trial period to test out their purchase.
Hear.com hearing aids
Hear.com works with a large number of top hearing aid manufacturers to offer customers a variety of options. Customers can get in-the-ear hearing aids or behind-the-ear hearing aids in a wide range of prices. The company provides a survey to see if you qualify for its no-risk 45-day trial, and it offers free consultations to help you find the perfect device. Hear.com works with Signia, Widex, Oticon, ReSound, Phonak, Rexton, Unitron, Starkey and Horizon.
The benefit of buying from Hear.com instead of a local audiologist is the streamlined process. Hear.com offers free consultations, books your appointments with a partner provider and handles all insurance verification. Hear.com also provides a 45-day trial with a 100% money-back guarantee.
How much do Hear.com hearing aids cost?
Prices for medical-grade hearing aids vary based on technology and features. Hear.com's prices range from $2,975 per pair (or $90 per month) for previous-generation technology to $6,500 per pair (or $199 per month) for premium devices with the latest technology.
Different technology levels are designed to address a variety of listening needs:
- Highest tech levels are ideal for individuals with active lifestyles who often find themselves in complex listening environments like busy restaurants, meetings, and family gatherings.
- Lower tech levels are suited for those with a quieter lifestyle who primarily struggle with 1:1 conversations. These devices focus on delivering clarity in straightforward, less complex listening environments without the need for advanced features.
In addition to custom-programmed medical-grade hearing aids, Hear.com also offers pre-programmed over-the-counter (OTC) devices starting at just $249 per pair, providing a cost-effective option.
Hear.com provides financing options through companies AllWell or CareCredit. These options require deposits based on the device's level of technology — the deposit typically ranges between $199 and $499.
How to buy Hear.com hearing aids
To purchase hearing aids from Hear.com, start by filling out an online questionnaire. A hearing expert will then call you from a local number to schedule a hearing aid trial. The expert will collect additional information and help you decide which hearing devices may be best for your lifestyle and budget.
The expert will then pair you with a local or remote hearing care specialist and chaperone the hearing care process until you are successfully fitted with hearing aids. Once fitted, you have 45 days to test your hearing aids and decide whether you want to keep them. If you are unhappy during your trial, Hear.com offers a 100% money-back guarantee.
Hear.com FAQ
Does Hear.com have physical locations?
There are no physical Hear.com locations. Instead, it partners with 2,000+ carefully selected hearing care professionals and clinics across the United States.
Can I buy Bluetooth hearing aids on Hear.com?
Yes, you can buy Bluetooth hearing aids and other premium hearing technology from Hear.com.
What is Hear.com’s return policy?
Customers can return their hearing aids to Hear.com at any point within the 45-day trial period. Hear.com fully refunds any returns made in this period.
Does Hear.com repair hearing aids?
No, Hear.com does not repair hearing aids. However, the partner provider you use may offer repairs.
Still have questions?
Is Hear.com legitimate?
Hear.com can help if you’re unsure which hearing aid brand is right for you. Its wide variety of models makes it a viable option for customers with any hearing needs or budget restrictions. Though it currently only partners with providers in 17 states, customers who have access to one of the company’s partners providers find the 45-day free trial and 100% money-back guarantee to be outstanding benefits. Hear.com wants to make sure consumers have the best hearing aids possible, and its 92% satisfaction rate suggests it is largely accomplishing that mission.
Hear.com Reviews
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Reviewed April 23, 2026
Hear.com sent me all of the equipment and I had meetings with them to help set up and to start getting ready to do the testing. When we got into getting the hearing aids in tune and working with my two different ears, it was a very enlightening experience. Because with the other hearing aids that I had purchased, you could hear up close, but you couldn't hear anything in the background. Or you could hear everything in the background and you couldn't hear anybody sitting beside you trying to talk to you. There was a big discrepancy. Whereas these were you could hear the background and you could hear somebody sitting beside you. And I have enjoyed them.
The hearing aids go in the back, up over my ear, and there's a hearing aid that is attached and goes into my ears. They're not noticeable. People don't even know that I wear them. They're chargeable. When I'm not wearing them, I clean them and put them in the case and keep it charged for when I need them. I don't wear them all the time because there's only me and my husband at home. But when I go out and I'm in a crowded square or I'm going to doctor's appointments or any kind of entertainment of any kind, I always wear them and they work well. Hear.com also had sent me a whole bunch of information on how to use them and and what to look for if I was trying to adjust them and the different twirks that would help out in using them, which I found very helpful. Being able to have all of that information to go over and read filled in those gaps for me.
I can go into Hearing.com. Plus, they have a customer service if I want to discuss. I'm more of a visual person than I am a talking person because of my age and my memory isn't quite as good as it should be. So, it's always nice to have that information that I can go back and peruse to see if I've forgotten anything. I have not had a reason to call and discuss anything with them.
I had all my questions down. When they talked to me, the thing I liked the most was they expanded on what I wanted to know into an area of what I needed to know to understand what was happening. That was something that I wouldn't have thought to ask. They covered everything so well. They made it so easy for me and so easy for me to understand. They made it so easy for me to be able to attain the knowledge. And they're online and on the phone. I can text them, I can do whatever and talk to somebody right away.
They went out of their way to do the training in person online, made appointments every four weeks, depending on how far along in the process I was, and they would spend the required amount of time that I needed. They didn't just give me 15 minutes to try and discuss things. They were very open-ended as far as how much time I needed. I did not have to travel. Because where I live is an hour and a half away from a big center like Las Vegas, which requires traveling and sometimes having to stay overnight for when I do go for other appointments. This was very simple. I knew when the appointments were. They made it so easy for me.
One of the things that I appreciated is they said that if I felt I needed any kind of adjustments, they would resend the package to me and they would continue the testing to make sure that everything was still the way it was supposed to be. And if I decided I didn't like them, I liked the policy that they could be returned within a year at no cost. There was a guarantee and I found this is the best for me. They're well worth the cost that I spent on them. I'm very happy with them. I have recommended them to a lot of people that have thought about getting them, that I thought that they were well worth the price, and that it wasn't something you purchase, and then you never hear from the company again.
When I started researching them and I was talking to people who I knew that were around my age group and I knew that they wore hearing aids, I asked them what kind that they used and I was amazed that there were a lot of people that use Hearing.com. I was very impressed and they had nothing but good to say about them. That was a big plus for me when I decided to research them online and see what they had to say online. It gave me that confidence boost that I needed to make a decision of whether this would be good for me, if I could afford this.
Dear Rebecca,
Thank you so much for sharing such a thoughtful and detailed review of your experience. We’re truly grateful for the time you took to describe your journey and how much your hearing aids have improved your daily life.
It’s wonderful to hear that your hearing aids provide the balanced sound experience you were looking for — allowing you to hear conversations clearly while still staying aware of the background around you. Comfort, clarity, and ease of use are incredibly important, and we’re so pleased that your devices have fit so naturally into your lifestyle.
We’re also glad that the educational materials, virtual appointments, and ongoing support helped make the process easy to understand and convenient for you. Our goal is always to give our customers the time, guidance, and confidence they need every step of the way, and it means so much to know that our team delivered that experience for you.
Thank you again for your trust, your recommendations to others, and your kind words about our team and services. We’re honored to be part of your hearing journey and are always here if you ever need us.
Curtis, Customer Success Team
Reviewed May 10, 2026
I got a good deal from Hear.com. They did the process remotely and I was satisfied with that. The price was the same. I contacted Hear.com and they got back to me, and then they set up a hearing test with an audiologist. Then they said what I needed to do and that took a while. They sent the hearing aids, and then we had to test them.
Right now, the hearing aids are pretty good. I'm about a year in. Having a little bit of problems on the hearing at the table. I talked to Hear a couple of times and they said, "Try it a little bit more." Maybe they're gonna have to readjust it. But as far as the rest of it goes, I went to a local place and had a hearing test, and I was totally disenchanted with them. The only thing I don't know if I like is they gave me my hearing aid, and they said, "Okay, we fixed all your hearing problems with the hearing aid." But they didn't test the hearing aid again to make sure that all those decibels were working. So they sent it, and they said, "Okay, we fixed it. This is what the computer said you should do. And here they are. Wear them." So I said, "Well, how do I know that your hearing aid is exactly like you said? Why don't you put me back in the box and test me again with the hearing aid in?" But I did not get that.
I'm with Aetna, so I had to go through some company here and they were terrible. Other than that, I'm happy with them. I have my app and I can adjust it, and for the most part, that works. Every night, you put them in a little case, wait for the green light to go on, get up the next morning, and put them back in. The hearing aids are really good. They're nice. They fit in my ear, and I put them in. Every two weeks, I got to change that little ear guard, and it works. The audiologist was excellent. Every time I call in, somebody answers and talks to me and works with me.
Their price was competitive, but they weren't the cheapest going in. If I hadn't had that other Nation's Hearing, I wouldn't have had another price to compare. I did have another price and when I went back, they dropped their price. But overall, I'm satisfied with Hear.com. My wife likes her hearing aids as well. I'm not happy at the dinner table, though. My wife is right across from me and I'm saying, "What and what?" and she's saying, "What?" Because she has them too. We bought two pairs. In church and everything else, I hear that. I can adjust it for the TV. But it seems that directly across from the dinner table, when somebody's talking, I don't get that real good hearing. That's the part that I wish I had better.
We do want to make sure we get that dinner table experience sorted out for you, because you deserve to hear every conversation clearly — especially the ones right across from you! Difficulty hearing in close, face-to-face settings is something that can often be improved with a fine-tuning adjustment, and we don't want you to keep waiting on that. Please give our customer support team a call, and let's get a proper adjustment scheduled so we can dial in those settings for you. We want to make sure both you and your wife are hearing at your very best.
Thank you again for your loyalty, for bringing your wife on board, and for your honest feedback — it helps us get better every day. We're grateful to have you both as part of the hear.com family! - Ashley, Customer Success Team
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Reviewed May 7, 2026
Our family has been trying for years to get my husband to buy a hearing aid. Last winter, he tried the Audien hearing aid and it was a blowout. That was all done via mail. Within two days, he knew it would not work for him. So we contacted them and, thankfully, it was quick enough to where they were very receptive to refunding all of our money and we sent the hearing aid back and that was the last time that he dealt with anyone. Prior to that, he went to a hearing center here in Wyoming seven years ago and bought some expensive hearing aids and they just were not what he was looking for. When the Hear.com representative mentioned the increasing technology around hearing aids, we were very interested.
We received a cold call when we were down in Pensacola. The person was positive, not pushy, explained it thoroughly, and the hearing aid was what we were looking for. The first hearing aid, which the person who called us had suggested, was fine. But our hearing expert who we saw decided it was not a good fit for my husband. It kept pulling out because the wires were not appropriate for his size of ears. He suggested a second one that was perfect for him.
For the hearing aid that we got, we felt it was worth it. And it was no more and no less than the hearing aids my husband purchased in the past that are still sitting in the drawer. It was a fight for me to get him to put them on. Now, he would notice right away if he went out in the yard and didn't have them on, he would come back in and put them on. He would notice right away and he would do all the stuff himself, which is great. We already have recommended Hear.com to friends of ours.
Dear Mrs. Widman,
Thank you so much for sharing your family’s journey and experience with hear.com. We understand how challenging it can be to find the right hearing solution, especially after past disappointments, so it means a great deal to hear that your husband finally found hearing aids that truly work for him.
We’re glad our team was able to provide a positive and informative experience from the very first conversation, without any pressure. It’s also wonderful to hear that your hearing expert took the time to make adjustments and find the right fit for your husband’s needs. Comfort and proper fit are such important parts of a successful hearing experience.
The best part of your review is hearing how naturally your husband has adapted to wearing his hearing aids and how much of a difference they now make in his daily life. Knowing that he notices right away when he’s not wearing them is incredibly rewarding to hear.
Thank you again for your trust, your thoughtful feedback, and for recommending hear.com to your friends. We truly appreciate your support.
Curtis, Customer Success Team
Reviewed May 1, 2026
A couple of years ago, I went to Costco, and they gave me a pair of hearing aids, and it was okay for a bit. But then I could still never hear what some people had to say, and I was having difficulty with the TV. And they couldn't get it adjusted. Then I came across the ad for Hear.com, and I thought, “Why not give them a try?” I gave Hear.com a try since they had a trial period. I got the behind-the-ear model, and I like how much I can adjust them so that I can hear the TV. I can always also hear in a real noisy crowd. I can hear what my husband has to say when he's in the kitchen or just sitting across the room for me, ‘cause his voice is one that my hearing has a tendency to the drum.
Their reps were really very attentive. The rep I worked with was very nice, professional, and very knowledgeable. He had given me a suggestion for a little knob on the end of my wire, and that is what I ended up with, being able to hear the best with that one that he had suggested. I would also get check-ins from Hear.com very often to see if there was anything that I needed, and I continued to get them. I am very pleased. They have a very good program that I can control for my phone, and it also seems to work very well all the way around. I would recommend them to anybody.
Dear Mary,
Thank you so much for sharing your experience!
We’re so glad you decided to give hear.com a try and that your hearing aids are making such a meaningful difference—whether it’s enjoying TV, conversations in busy environments, or hearing your husband more clearly from across the room.
It’s wonderful to hear that our team provided attentive and knowledgeable support, and that the personalized adjustments helped you find the best possible fit. Ongoing check-ins and easy-to-use technology are important parts of the experience, so we’re happy to know those stood out to you as well.
Your recommendation truly means a lot to us. Thank you for trusting hear.com with your hearing care—we’re always here if you need anything!
Curtis, Customer Success Team
Reviewed April 5, 2026
I've seen the advertisements about Hear.com and my insurance, Blue Cross Blue Shield, was telling me to check with them. I had seen them online and may have also received a flyer. I liked what I heard about it, especially that they work well without costing $5,000, and I decided to give them a try. I didn’t know anything about hearing aids at first. A lady called me, asked questions like a verbal exam, and explained that they would figure out what would be best for me. I wasn’t sure if I would be sent somewhere or if everything would be handled directly, but they worked with me, did testing on my ears, and talked me through different things. Based on that, they decided the Sony CRE-E10 would be the best one for me to try.
The quality has been over the top and unbelievably excellent. A few years ago, I had tried something I saw advertised on TV but it wasn’t helping. I had to keep pressing buttons, and I didn’t understand the difference between amplifiers and hearing aids at the time, so I ended up not using them and left them in a drawer. I’m so glad I went with Hear.com because these Sony hearing aids are outstanding, and I’m thrilled with using them.
Everyone has been very nice. They explained what would happen and handled everything directly, which I didn’t expect at first. The price was within the budget I had hoped for, and they offered a monthly payment option and connected me with Synchrony. In the last couple of weeks, I had little bumps around my ears, possibly from allergies or pollen, and when I called, the reps were wonderfully nice about it. I keep the hearing aids good and clean. The rep was over the top telling me what to do and they were never in a hurry to get me off the phone. I’m thankful that I found Hear.com. They are doing what they said they were going to do and I’d tell friends asking about it to call them immediately.
Dear Margaret,
Thank you so much for sharing your experience in such detail!
We’re thrilled to hear that you decided to give us a try and that your hearing aids have exceeded your expectations. It’s especially meaningful to know that we could help guide you through the process, explain your options clearly, and find a solution that truly works for you.
We’re also glad our team has been able to support you every step of the way—whether it’s answering questions, helping with adjustments, or simply being there when you need us. Providing patient, thorough, and caring support is something we take great pride in.
Your kind words and recommendation mean a lot to us. Thank you for trusting hear.com—we’re so happy to be part of your hearing journey!
Curtis, Customer Success Team
Reviewed April 4, 2026
I saw something on the internet and checked into it. Hear.com was close to me, so I just went and it seemed to work out. The customer service team is very good. I had a problem with my left hearing aid three weeks ago and I took it to them, and it works fine now. They were helpful. The hearing aids are expensive but Hear.com gave me a $2,000 discount because of my insurance. So, you get what you pay for. I got the small in-the-ear style hearing aids and I like being able to control the volume on my telephone. The hearing aids work well and I can hear better with them.
The only thing I don't like about the hearing aids is the charging case. It’s difficult to keep the charging light on, and I have to keep adjusting it every night to make sure it’s charging. Sometimes I even have to use small pieces of tissue to keep them in place so the contact stays on. That part doesn’t work very well. But I like that you don't have to put batteries in them. When the reps were selling a warranty, I called and told them about that and they told me to let them know if I continue to have problems. But I never called back. Every night is kind of a fight to get them to go on. Eventually, they will. But I shouldn't have to do that.
Dear Ned,
Thank you so much for your detailed and thoughtful feedback!
We’re glad to hear that you’ve had a positive experience with our team and that your hearing aids are helping you hear better. It’s great to know that our customer service was able to assist you when you needed support and that you’re enjoying features like volume control and not having to deal with disposable batteries.
We also truly appreciate you sharing your experience with the charging case. That certainly shouldn’t be a nightly struggle, and we’d like to help make that easier for you. If you’re open to it, please reach out to us so we can troubleshoot or explore solutions to improve your experience.
You can contact us at 888.780.3450 or info@hear.com—we’d be happy to assist.Thank you again for your honesty and for choosing hear.com—we’re here to help every step of the way!
Curtis, Customer Success Team
Reviewed May 22, 2026
I'm not happy with their hearing aids. They just didn't work very well. I've never gotten them adjusted properly. I don't like the virtual doing. I tried and tried, and then we sent all the equipment back to them. I went and paid a place in Alpharetta to adjust them, and they worked for a while, but now they don't work. So I'm using my old ones. I'm not happy with Hear.com.
We understand that remote fitting isn't the right fit for everyone, and we're sorry the process didn't meet your expectations. We want to make this right. The good news is that your hearing aids are covered under our 3-year warranty, which means we can have them repaired and working properly for you at no cost.
We'd love to connect with you directly to help get this resolved. Please reach out to our customer support team at 888.780.3450, and they'll be happy to guide you through the next steps.
Thank you again for your patience, Harold — you deserve to hear clearly, and we're committed to helping you get there. - Ashley, Customer Success Team
Reviewed May 13, 2026
I’m a senior citizen with age related hearing loss. I used Miracle Ear hearing aids for several years but was eventually displeased with their support. I purchased Hear.com hearing aids and was impressed with them. I recently had an issue with Bluetooth compatibility and contacted them. Sarah in the service department was amazing!!! After several attempts and issues that arose, Sarah made it happen. She was so patient and helpful. I hope her supervisor sees this review. I hope Sarah sees it also. Thank you so much little lady!
Dear Biff,
Thank you so much for sharing your experience and for your kind words!
We’re thrilled to hear that you’ve been impressed with your hearing aids and that our team was able to support you through the Bluetooth issues. Providing patient, attentive, and personalized service is very important to us, and it’s wonderful to know that your experience reflected that.
We’ll be sure to share your feedback with Sarah and our leadership team—recognition like this means so much. Thank you again for your trust and for choosing hear.com!
Curtis, Customer Success Team
Reviewed May 13, 2026
Not worth your time or money. Yes, excellent salespeople and pitches. For the first 45 days, the Trial period, they call you all the time. As soon as that time's up, it's very hard to contact them to get any follow through. Talked with Hear.com support, who sent me to the manufacturers, for the hearing aids not working properly through the app. They were nothing short of no help at all, telling me to take them to the nearest Signia dealer. Very disappointed. I would never recommend these to anyone. App does not work, they blamed the clicking on and off on my glasses, and I haven't heard a word from them since. I also experience so much reverb that whomever is sitting next to me can hear it. They didn't even acknowledge that complaint.
Dear Ms. Stoddard,
Thank you for sharing your feedback. We’re very sorry to hear about the frustration you’ve experienced.
Our team has been actively attempting to assist with the issues you reported. Most recently, replacement wires were sent to you, and our support team has tried reaching out by phone to walk you through the installation process and continue troubleshooting issues with your hearing aids and app connectivity.
We would still very much like the opportunity to continue working with you toward a resolution. Please reach back out to our team at 888.780.3450 or info@hear.com at your convenience so we can assist you further.
Thank you again for your feedback and for allowing us to help.
Curtis, Customer Success Team
Reviewed May 13, 2026
I love Hear.com and I like my behind the ear hearing aids. They work real well and I don't have any issues with them. It's saving me some time because I'm not fooling with them all the time and it's made my quality of life better. This is my first pair of hearing aids, and the reps are very helpful and knowledgeable.
It means a lot to know that our team was helpful and knowledgeable throughout the process. We'll be sure to pass along your kind words! If you ever need anything down the road, we're always just a call away. Thanks for being part of the hear.com family, Donald! - Ashley, Customer Success Team
Reviewed May 12, 2026
I like the price of Hear.com. They're a lot cheaper compared to other companies. They've been doing well so far. I got the in-ear, and I can hear things that I couldn't hear before. Their customer service has been great, too. They sent me a reminder about how to clean them yesterday.
It's also great to know our customer service team has been taking good care of you, from the support calls to the helpful reminders. Those little touchpoints matter, and we're glad they're landing well!
If you ever have questions or need anything at all, we're always here. Thanks for being part of the hear.com family, David! - Ashley, Customer Success Team
Hear.com author review by Risa Kerslake
Hear.com broadens the scope of available hearing aid models by selling from eight different brands. Online representatives and local partner providers help you choose which model is best for your listening needs and budget.
Products: Hear.com sells products from Signia, ReSound, Oticon, Phonak, Widex, Rexton, Unitron and Starkey. Hearing aids are available for all levels of hearing loss and come in in-the-ear or behind-the-ear styles.
Features: Users can find almost any feature from these eight brands, including Bluetooth compatibility with a number of audio sources, rechargeable batteries, app connectivity and protective coatings.
Trial and warranty: All hearing aids come with a 45-day trial and a 100% money-back guarantee. Warranties are provided by the manufacturer and typically last one to three years.
Locations: Hear.com works with Partner Providers in 17 states to test your hearing level, including Arizona, California, Colorado, Florida, Georgia, Illinois, Massachusetts, Michigan, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Texas, Virginia and Washington.
Risa Kerslake is a registered nurse turned freelance writer who writes extensively on health, health care technology, parenting and education. Her work has appeared in such publications as Discover, Women's World, U.S. News & World Report, Healthline and Parents. She lives in the Midwest with her husband and three children, is a crochet enthusiast and won't ever turn down a coffee date.
Hear.com Company Information
- Company Name:
- Hear.com
- Company Type:
- Private
- Year Founded:
- 2015
- Address:
- 396 Alhambra Circle, Ste S700
- City:
- Coral Gables
- State/Province:
- FL
- Postal Code:
- 33134
- Country:
- United States
- Website:
- www.hear.com
