Kroger Pharmacy Reviews

The Sterling Heights location on 18 Mile Rd and Dequindre is terrible. Late prescription refills. Very poor communication. Staff knowledge of their systems is very bad. They constantly tell you prescription will be ready and when you go to pick it up they tell you they don't have it and will order it with at least a 3-day wait. Rude and not helpful at all. Do not have stock or order common prescriptions on time. Many problems that are not on time incidents. They repeat the same mistakes over many years and even if you explain what they need to do from past issues they ignore you and screw it up again. Just terrible to deal with on all levels.

Unfortunately Kroger's refill policy is a handicap. Regardless of one's prescription insurance rules, Kroger Pharmacy will ONLY refill prescriptions after 30 days have passed since the last refill. It doesn't matter if the insurer allows refills every 27 days. For customers who only have 1 or 2 prescriptions, or who never travel, Kroger's strict 30-day rule may work. For those of us taking a number of health maintenance prescriptions, it is a no-go. I would have to make 9 trips to Kroger per month due to their 30-day rule. Few of us have that luxury of time.

Kroger in Mesquite Texas on Galloway Road. They have a very rude Store Manager Craig. He is not a Friendly, not Caring, or professional. Poor Customer service and Communication skills. Always Have 1 Cashier Working. Line ALWAYS LONG.... WITH 1 CASHIER WORKING.!!! POOR STAFFING ....

DO NOT USE!!! Incompetent, not friendly, slow and just not considerate of the health of their customers. Took almost 36 hours to fill for an urgent care prescription for my daughter. Lack of communication from staff.

Would not recommend the girl that works at this pharmacy with the red braids is awful, doesn't know how to talk to people. She shouldn't act likes she tired, or have an altitude every time I pick up medicine. You don't like where you are let someone else with good attitude who willing to work complete your employment. Not good for Kroger Pharmacy Business

I am so disappointed with the university Blvd Kroger pharmacy in Suffolk Va. The pharmacist named Taylor is inconsiderate and never should have gone into a field where she cares for others. Obviously she is a millennial kid that doesn’t see the big picture. I do not appreciate how rude and inconsiderate people in power can be simply because they had the half the paper it’s written on degree medical professionals get today. Thank you for your zero help Taylor.

Kroger Pharmacy is unprofessional. The staff is argumentative, and rude! Most of them are clueless! While they are working back there, they could at least pretend that they care! All of them need to go home and go to bed!

The pharmacy tech couldn't handle putting my medications on my insurance. I was told to sit and wait. A half hour later I got back in line and asked and they said "Oh, it is right here". I wasted my time waiting for nothing and no-one communicated with me.

I am referring to the Kroger pharmacy located on Bluffton Road. Horrible. Horrible. Horrible. Will never go back there again. I have been on hold to see if I have my prescriptions there to be able to pick them up. Waited 12 minutes the first time. Hung up. Call back. Waited another 24 minutes and this last time I called back the girl said, "Pease hold." She was a girl in training. Never came back to the phone. Kept ringing and ringing. Finally ran into their service desk which then again ring me back to the pharmacy. A total of 47 minutes on hold so I was on the phone with them over an hour and 45 minutes and still no answers. Garbage Pharmacy.

If I could give 0 stars I would. Too often I have missed a day or two of medication due to backorders on my refills at Kroger Pharmacy Spring Street, Marietta, Ga. Because I did not get my refill on time I missed two days of blood pressure medicine which contributed to elevated blood pressure. The pharmacy staff there does not show any concern or seems to care about the effect this has on the customer. This pharmacy is in my neighborhood but, I will travel 20 minutes away to a different pharmacy to have a peace of mind.