Hisense TVs Reviews

Hisense 55UG75QG will not populate broadcast tv guide information. The guide just shows no program for all the channels. It shows the correct channels for all the stations but no other information. I can force it to show information by selecting a channel but within hours the information is gone. Hisense sent out a repair tech to replace the main board but that didn't work and even he said it was a software issue bit they keep saying it's not a tv issue. I've done factory resets, rescanned channels and firmware updates but nothing has worked. When I talk with Hisense they do not seem to understand how broadcast tv works. I have an outdoor antenna and 4 other tv's from other manufacturers that work fine so it's not an antenna issue. So far it's been a month of back and forth with no resolution!!

The TV is 3 years old and now it's trash...won't let me delete apps like Disney+ and Apple TV (and real NO warning about the danger of the storage, now I see that it's a little flash that I could have missed if I wasn't looking!). Discouraging and a total waste of my 3 days of time trying to fix the problem. Can't access the menu to factory reset, but my reading says it doesn't even help. When you try to delete an app, the TV just shuts off. I'm too old for this kind of frustration! Make a better product! I'm done.

Absolutely garbage! Will never buy another one of this company's products. I bought this TV last year during the NBA playoffs...so it maybe lasted 1 year. Again, absolute garbage! Your customer service feels like a scam as well. Wow! So disappointed with my decision to trust your company!

Constantly crashing, sooo annoying. Never, ever buying another Hisense product. My Onn is awesome, makes this brand look like the low bottom cheap build that should never even have materials wasted on making it. Might as well just flush money down your toilet, it's at least more energy efficient.

I bought two TVs from Hisense—one recently and one just over a year ago—and suddenly both remotes stopped working. I contacted customer service, and what followed was incredibly frustrating. Over the course of a week, I exchanged at least 30 emails, repeatedly sending photos and videos as requested. Each time, I was asked for more information with no clear resolution in sight. Now, after all that back and forth, I’ve been told they won’t fix or replace the remote because it has a small scratch on it. That’s their reason for denying support. This has been one of the worst customer service experiences I’ve ever had. Because of this, we’ve decided to return one of the TVs and won’t be buying from Hisense again. Really disappointing.

I bought this 58" Hisense Roku tv a couple months ago. IT HAD BLUETOOTH, now it is not there. I wanted to pair a set of ear pods so I could hear without bothering everyone in the house, FOLLOWED every direction, they showed buttons, or things listed that was NOT anywhere on mine, saying to click it. I wanted to put my roku remote & my Sony DVD remote to sync so I did NOT HAVE TO USE 2 REMOTES, WELL THIS CAN NOT BE DONE! They said get a UNIVERSAL REMOTE! DID THAT AND TRIED EVERY DIRECTION AGAIN (WITH ALL DIFFERENT LISTS THAT WAS NOT ON MY TV SETTINGS) SO THAT DOES NOT WORK EITHER!!!! DIFFICULT TO GET THE PICTURE SETTINGS RIGHT AS WELL!!!!

Bought a 58” tv. Less than 1 year the picture had lines in it and the screen was shuttering. Hisense said send pictures. Without seeing the tv they said the screen has damage which it does not. They will not honor the warranty. They will not look at it in person. Cust. Serv. Is useless.

I bought a 50" Hisense TV from Costco. In fact, this is my 2nd Hisense TV. I bought a Hisense TV because it has a 3.5mm headphone jack terminal. The 1st TV headphone jack worked fine. Thus, I just bought the 2nd Hisense TV because the old (1st) Hisense broke at the 3rd year stage. The headphone jack on the brand new TV doesn't work so I subsequently called Hisense customer service. The rep stated that it was dependent on the headphone manufacturer. I stated that my 3.5 headphone worked on the other Hisense TV before the TV crashed! Why is the bad Hisense customer serivce not to mention that Hisense has a built-in 3.5mm headphone terminal, which doesn't function!!!

It took the tv all of 3 months, before it tore up. Now it's takes all of about 5 mins watching TV before the screen turns white/negative color and you have to power cycle the tv to get it back working correct. I will never recommend this tv or brand to anyone. I have a Philips tv that's still going strong for over 15yrs.

I have had 3 Hisense TVs to stop working for me. I purchased two and one was replaced because it stopped within a couple months. Now that replaced TV has stopped working. I will never purchase this brand again. I will not even recommend this brand to anyone.