Andersen Windows Reviews

I am very pleased with my beautiful new front door. It is a great improvement and enhancement for my home. Although the custom manufacturing process is lengthy, the end product is stunning. Overall, it was an excellent experience.

We installed Andersen windows in our new home as an upgrade. We have had numerous problems from the beginning, we are now stuck with windows that do not open or close properly , the vinyl is cracking and of course they are out of warranty. I have contacted Andersen to discuss and haven’t gotten anywhere.

My custom home was built in 2021. We upgraded to Andersen windows as we felt it would add value to our home. While cleaning the windows the other day I noticed the outside frame (glazing bead) was lifting away from the glass and I could feel the edges of the double panes of glass! It was on the upper and lower parts of the windows, some lifting about a 1/2 inch or more. It is happening to a majority of my windows. I sent my builder a picture and he said he has never seen anything like it! Andersen's customer service said they will send replacement glazing beads! Maybe a class action suit will wake them up! It seems like this is an issue with their windows. I should have purchased PELLA!!!

Sliding door is nice, but threshold is a tripping (safety) hazard. I would not have installed it if I had seen an actual installed door instead of samples from a briefcase. Almost 11k for a door that I will regret buying forever.

I had a really disappointing experience yesterday outside Ace Hardware on Metro Parkway in Fort Myers. The woman who introduced herself as Rachael.

Andersen Storm Doors are GARBAGE!!!!!! I purchased a Andersen 3000 Series Full view storm door last year and today I went to change the glass door with the screen. Found out that they use cheap PLASTIC retainers to hold the glass and screen doors in the frame. Retainers are made of cheap plastic and break easily. I paid over $300.00 for the door. How much more could it possibly cost to just use screws and latches. Changing the glass door to the screen and vice versa took over 45 minutes as trying to reinsert the retainer strips back in after changing is nearly impossible. I will never buy another Andersen products. Poor manufacturing.

Worst company in the world - I've dealt with them directly since 2006 - first home build resulted in a lawsuit we won because they had so many defective windows and refused to honor their warranty. Fast forward and I just bought a home with of course brand new Andersen - several defects found by andersen's own inspector and they are once again not honoring their warranty so back to court we go. Avoid them at all costs. The folks there have all been really nice but they gaslight you and you will not get any warranty honored.

We recently moved into our new home with casement A series window. The quality is good. The problem is the window cranks damage the window frames and sills. When the handles are folded in some positions they know on the handles, dents or scratches the wood window frames. The handle knobs also hit against the window sill when the windows are partially opened in certain positions which also prevents the handle from fully folding. Andersen indicated it was because we didn't purchase Andersen extension jambs, which we did. They had no comment on the knobs hitting against the window sills during the phone call that allowed me to send photos directly to them as we spoke. During the call I sent photos of the knobs hitting the window frame and sill. The retailer has avoided addressing the issue and returning my calls. K **

I have used Andersen windows for 30 years. I will Never Buy another one. We had a patio door with the internal shades installed in February, on the 25th, 2026. It was a 5k$ door- which of course included the install. I was hesitant to buy a patio door with the shades on the inside, because what happens when they break? They have a good warranty. So I bought it. On March 26th, was raising up the shade with the slider and it broke. Not only broke the slider, but the track it was on is also coming off. I called the warranty number, was on the phone with them for 45 minutes. They accessed my phone, they had me take measurements, they had me go inside and outside to see the door. The part is covered. However to have a technician come out to evaluate the door.. Four HUNDRED dollars. I said no. And I will no longer buy Andersen. Nor will I recommend Andersen. If you are looking for a patio door, do not buy the one with the shades on the inside.

Windows are weatherproof. But very expensive and so heavy cannot open easily. The slide have no grips have to put hands on glass to open. The lift windows so heavy, hard to line up top and bottom to lock. The screens are nice, but the metal locks on the screens are cheap and can break easily. Seriously, the reason I bought new windows was so I could open them!!