Boca Walk-in Tubs Reviews

We must have gotten on a list somewhere that we were looking for tubs, because Tranquility called us, and they are out of Idaho, but they sell Boca. We haven't heard of anything Boca as we had been looking around, besides this guy. We looked up on ConsumerAffairs and saw that they had such good ratings, and the whole package they gave us was a bit less than the other ones that we got. So, we figured it was a good product, and it was a good price. This kid named Jake must be in his late 20s or 30s, and I guess it's a family company, and they do exclusively Boca. He ran us through all of the features and how Boca was better, and the consumer reports. We got along with him well and thought they would do a good job. We went ahead and pulled the trigger on it.

I like that Boca is local-ish. It's been in my region, at least in the US. I like that the lip on the step-in is the lowest I have seen from anybody. That was really important. We have some severe mobility issues in the family. Even if it isn't a big deal this year, t's a really, really big deal. More places are switching to the door that opens inward instead of outward. But it looks like they've been doing that a lot longer. Engineering-wise, that makes sense. Their framework seems a lot sturdier than what I was seeing from a lot of other companies.

I called Boca Walk-in Tubs and asked them specific questions. They sent me all the information I requested, I called them back, and they were very helpful with answering my additional questions. They were very easy to work with, and I could get ahold of the company if I needed to. I usually do everything myself, and I'm getting too old to get on my knees and do all that kind of work. I sat there and watched out of interest, and the installer was very thorough about it. He was meticulous about getting the plumbing right. It took a while to do that. He didn't throw it together and was out of here. He had a long day here. I told him, “You can come back if you need to.” He said, “No, I'll get it done.” He stayed until it was complete. It worked out well. I was impressed. I used the tub a few times, and I liked it.

Jake came out and he was very patient in answering my questions, and I thought he was very thorough. The installation was very well done. The installers were very efficient in their installation. I was very impressed. They cleaned up after themselves. I didn't have to go behind them and fix anything. I'm really happy with it. Our tub suited my needs because I like to soak, and I'm not strong enough anymore to get out of a regular bathtub by myself. I just feel like it was too expensive. There are things that I really don't use that much like the jets. If I could put on a bathing suit and try it somewhere, it would be nice. Other than that, I really do enjoy it. It makes the bathroom look much better. I'm very pleased. If I were going to design it, I would do it differently. I have long legs, so I would like more room to stretch out. I like that I can just soak. I like showers okay, but soaking is very relaxing. I've had some falls, and it's very comforting for me to sit in a warm bath.

I love my Boca walk-in tub. I called the company and talked with a young lady named Anna. She was the nicest, she was so helpful, and she impressed me, so that was why I went with them. The installers did an excellent job. I had a cast iron tub. My house was built in the 50s. So, they had a time tearing my tub out, but they did an excellent job.

Boca's sales representative was good. I also had no problems with the installation team. I like the shower part of the walk-in tub. I was gonna call Boca because we're gonna be moving, and I need another walk-in tub. So, I was going to call and see if I could get a discount because it's a second one.

My wife loves the Boca walk-in tub. She loves to sit there in the jets, go around and make the water swirl. However, I'm not thrilled with it. I prefer a shower and it's not very conducive to a shower. If you want to sit in the tub, it's great, but I don't. And we were led to believe you could adapt it to a shower. You can get the shower attachment to it and turn it to where it will pour water on you, but it doesn't work nearly as good as a regular shower does. If you're interested in a shower, Boca is not where to go. But if you're interested in a tub that does all kinds of things, the Boca would work good.

A friend told me about Boca walk-in tubs and when I got their sales rep to come out, the presentation was satisfactory. But the first attempt to install it didn't work because the installers were not prepared to do it well. So, I asked it to be rescheduled and I wound up with a different team. The second attempt went reasonably well. But I'm not entirely satisfied with the tub's features. The top surface of the tub catches the water from the shower, and it runs off the tub onto the floor. In my judgment, that's a design defect.

The sales representative at Boca was okay. The installers were good. The tub was something my husband wanted, and we're enjoying it. I like the jets.

I looked up Boca on the internet and they're one of the best. Their sales rep was great and everything she said was exactly what happened. The installers were also great. Our tub is the lowest step-in tub you can buy and I like the microbubbles. Its price was better than average.

Once the rep got the money, that was the end of that. We never heard from him. Any problem I had, nothing. I was unhappy with the Boca tub. But the tub is the tub. I hardly ever use it because I’m just sitting up in a bowl. But he assured me that there’s plenty of room. Had I been able to look at the tub before I bought it, I wouldn't have bought the tub at all. It’s very expensive. I almost never use it now.

I had a superb experience with Boca Walk-in Tubs. I first heard it from the internet. It was a lot cheaper. Also, I loved the salesperson, and the guys that put it in was superb. I like it when the tub bubbles up.

My husband and I chatted with the gentleman from Boca Walk-in Tubs who came to the house to take the measurements and go over everything with us. The installers cleaned up wonderfully. I wish every contractor would clean up that good. The jets are wonderful, but the fact that it got the heater to keep the water hot is my favorite part because it doesn't get cold. I bought a waterproof Bluetooth speaker so I could sit and just chill. I already referred my brother to Boca.

I was looking at bathtubs online when I discovered Boca walk-in tubs. Their website was pretty explainable and I ended up buying one because they're made in the United States and the gentleman gave me a military discount. That sales rep was quite excellent and knowledgeable. Then, the gentleman who came to install was neat and tidy. He put it in the way I wanted it and it turned out great. But the price was a little high. Also, I had to return the first one I got and get another longer one. That took a long time, probably three months. Other than that, everything looked really good.

I had a bad back for a few years and I thought the Boca walk-in tub might help. But it has not helped and I don't like it at all. It doesn't do anything. I sit in a cup of water and that's not what I wanted. I'd like to sell it back to them.

We tried another company and we were not happy with the answers. Then, we saw Boca and the guys came down from Idaho and told us all about it. The salesperson told us the superiority of the tub, and I read some reviews, and it seemed like it was a good, solid thing. We talked to the owner of the company and it was okay. We were trying to pin down the delivery date because we paid up front, and the date was quite far out. So, we contacted the people concerned to figure out when it was gonna be delivered and when it was gonna be installed.

Walk-in tubs are all way overpriced and Boca was less expensive than the other brands, so we went with them. We spent $18,500 for a tub and I think that they're not worth that much money, but we paid it anyway because my wife wanted one. I was able to speak with their rep easily. I've spoken with two other walk-in tub manufacturers before that, so I knew a little bit about what this was going about, and we had a nice conversation. They had a good installer, too.

I was looking online at Home Depot and Lowe's, and I also looked online to see who else made walk-in tubs. Then I got a call from Boca saying that they make tubs. I was looking for somebody in Georgia who made them and had it, so I could bring my wife up there to see if she could get in and out of it. I found out that Boca was just about two hours north of here. Customer service was excellent. During the installation, they did exactly what they said they would in the time. It was all done within about five hours, and perfect. The best thing we like about it is the soaking tub. It doesn't have all the other bells and whistles. It’s what I was looking for.

Boca's representative came out and showed us all the options, and we felt it was a fair deal. The tub has a low step-in, and it has the various options for the water jets and air jets. The installation went fine, but there were some complications that apparently were indirectly caused by the installation. We had some electrical problems that were completely unrelated to the tub installation itself, as far as we know, but it was taken care of. The installers came back, and they found out what the problem was and took care of it.

I saw Boca on Facebook and when I talked to their reps, they were very good. I talked to a woman down at their business, then a man came in and measured. After that, the installers who came out did a great job. They even mopped our floor and I couldn't believe it. I would recommend the tub to others and the jets really help.