Bruno Independent Living Aids Reviews

Working with the installers was excellent. The main thing was that they were able to do the install so quickly. We had a concern about the product and they came within a couple of days and took care of that. The Bruno is working out very well but the thing where the user puts their feet could be longer.

The lady manager came and talked about the Bruno. We signed up the day she was here and the purchase process was easy. The chairlift is of good quality. I recommend it. It has helped me. I was crawling upstairs and that was wearing me out. So, this way is much easier.

I can't seem to get the remote working. The lift is working good but I can't retrieve it. If I send my wife downstairs, she has to resend it up from downstairs and I can't retrieve it standing upstairs. Also, for some reason, they couldn't put the safety belt on so I have no safety belt. I've called customer service and it's been a while now.

The sales rep and the installation team did a great job. I like the way Bruno's stairlift is fastened because my stairs would not work with the way other stairlifts are fastened. Also, it works great. I love it.

We really love the stairlift. No more grunting and groaning going up the stairs every night and coming down in the morning. Also, it's made and put together really good.

The reps were very helpful and informative. We like the stairlift a lot. It's so helpful especially 'cause the stairs are the worst. I can't hop and down the stairs.

The dealer offered Bruno and they explained the different features. They got the chairlifts in a reasonable amount of time and installed it. The only issue we've had is that the chair has to be swiveled to get in and out on the top of the stairs. That swiveling action is not the easiest for an 86 year old and I haven't talked to them about it. I wish there was an automated way for the chair to swivel instead of manually pushing the chair. But otherwise, it fits pretty well in the stairwell. Also, it seems solidly made. I just got it installed. Let’s see how long it will last.

It was excellent with the Bruno sales rep. I'm happy with the product and with the people that installed it. They were smart, compassionate and clean.

The sales representative was very good and the installation was easy and excellent. I like the way the Bruno stairlift works. The only one issue that I've come across so far is that seatbelt is stuck. It locks, one-fourth out. But it's a great stairlift and my mom loves it. It's very easy to operate. It's a big help to us.

My stairwell is a little narrow, which was why I was concerned initially, but it makes life a lot easier for me. It's serving the purpose and my family is not complaining that it's taking up too much space and inhibiting flow on my stairwell. The installers came on time and finished a little early, and the gentleman told me what the process was going to be. It was an excellent experience. The stairlift has made me sleep a lot better. I'm not so apprehensive about thinking about that I was going to have to engage the stairs every day. There were consecutive days when I had to sleep in my office or in the media room because I couldn't get upstairs or when I was upstairs, I couldn't get downstairs.

The experience with the Bruno reps was fantastic as well as the installation. It didn't take that long and we were amazed. My husband is the one using the stairlift and it was a little jittery on turns. The installers came out before Christmas, rode it and checked it all out. It was a question of new working in and if not, they will come back. It's not a bad thing and it's tiny. But my husband wanted to make sure there wasn't wrong that would get worse. Since the installers came out, it’s been the same but it isn't an issue. It's working fine. We have multiple turns and my husband was hearing a little bitty rumbling on the big turn. But it will work itself out because it's new. He didn't want the stairlift and I was the one fighting for it, watching him struggle to get up the stairs. But now, there isn’t a time he hasn’t used it. He loves it and I love it, because I know that he's not going to tumble down the stairs.

The installers did a good job. The Bruno stairlift does what it's supposed to do. It goes up and down the stairs, and it has helped me quite a bit so far. The quality is all right but it needs to come up and turn on the landing, instead of getting at the top of the stairs and then having to turn around and getting off.

The stairlift has helped a lot and it’s a great product for my husband because he needs it. The installation was wonderful as well as the man who did it, and the quality of the stairlift was very good. I’d recommend Bruno.

I fell and broke my leg on a Thursday night, and I live in a house that's nothing but stairs. I got three stairs up, then you turn, then you got five stairs up, then you turn again, then you got another seven stairs, and that gets you up to my living area. After I came home from the hospital, I managed to get upstairs, and then, with the help of two strong boys that live next door, they lifted me up into a wheelchair. But I was stuck. I couldn't get downstairs or out of my house. I called Bruno because they installed my neighbor's stairlift and she lives in a house that's just like mine. We're townhouses side-by-side.

The people that came and installed my Bruno stairlift were very professional and helpful. I had a problem the very first day. They installed it, and the very next morning, it stopped working. They were here within a half an hour and it turned out, it was one little thing that needed to be adjusted. It has worked right through then. I was barely making it up and down the stairs. So, I would try and limit myself to once a day, which was not really doable because I'm still working from home. My office is upstairs. Everything else is downstairs. So, I was doing multiple trips a day and killing myself. So, this stairlift has made life much easier.

The only difficult part was it took so long for the manufacturing company to get the stairlift shipped to the business that I had ordered it from. But it only took about half a day for the installers to install it. They did a good job. I like everything about the stairlift. It has helped me out a lot physically.

The stairlift made a world of difference. It's given my husband freedom to come down the stairs. It’s quiet and aesthetically, it wasn't as bad as I thought it was going to be. So I was impressed. We love it. It's a godsend. Our sales rep was Wade and he was wonderful. The installation was fine. When our remote wasn't working properly, they came back out and gave us a new remote.

The Bruno chair escalator is a good product. The sales guy who visited here and the dealer who interacted with me later on were okay. They were pretty prompt and good people. The sales guy spent quite a lot of time here. He told us all the technical information. He did a good presentation. The only thing was the installation was delayed a little bit. It took a couple of weeks more before they actually came and installed the product. They said that it was all because of the shipping issues going on in the country.

Bruno stairlift is one of the best and I like that it gives me the ability to go up and down to the basement. The house that it was in before had really wide stairs while in the house I'm in now, it's much narrower. But we haven't had any problems with it.

I’m enjoying our Bruno stairlift tremendously. My mother-in-law is enjoying it far more than what I'm enjoying it for, but it makes my life a whole lot easier getting her in and out of the house. We had two other competitors come and speak with us. We felt more comfortable with the Bruno brand, and we had heard some discouraging remarks about one of the three that came in. So, we didn't even consider that one. There was nothing overwhelmingly different between Bruno and the third one but we didn't want to self-install and we also felt very confident in the product after the Bruno salesman who came out explained everything to us.

The Bruno representatives were courteous, seemed to know exactly what they were doing, and worked well together. They worked hard and fast, and did a nice job. The stairlift is a straight shot up. At the bottom of the steps, there's a door that goes to the right, and they had to put a section of the rail so it would swing up. So when the stair is on a ridal position, the chair has to be up the rail a little ways so that section of the rail can fold up and doesn't block the doorway. So far, I'm happy with it. It seems to be solid and sturdy. I like the way it folds up out of the way for family members that don't need to use it. There's plenty of room to go up and down the steps when it's folded out of the way. It's not a hazard for others.

The sales rep was a perfect gentleman. He answered every question and was above and beyond being helpful. The stairlift from Bruno is better than the old one. It isn't quite as wide so it's a tad more room and so far, the quality has been perfect. My husband has dementia very badly and sometimes forgets how to use it but with his short memory, it fits him well. Also, I have comfort knowing that I can get up and down the steps without hurting. It's a blessing.

We had a Bruno stairlift but it broke. Getting it replaced was great. We kind of had a little issue at first with the new stairlift. When it first got put in, there was no noise that it made. Then, a couple weeks later, we started hearing this noise as it was going up the stairs. We had them come back out and look at it, and they said it was normal. So, it is what it is.

I have a very bad lung condition and traveling up and down the steps, before I got the stairlift, I was huffing and puffing. Now, I don't have to do that. The Bruno stairlift has really been a relief for me. The installation went very well and quickly. I was really surprised. I like the way they put it in. They didn't have to tear down any of my walls. All on the steps and very neat. Everything was fine. I had a little problem with the seat belt. At my age, I just wasn't pulling it enough. But my daughter kept working with it and, finally, it came out. I have really enjoyed it because, at 92, I have to come up and down and go to the bathroom I don't know how many times.

The stairlift is wonderful and the quality is very good. I like the way it goes up and comes down and it's not very hard to operate.

The tech was knowledgeable and agreeable. The first two days we had the stairlift, the guy had to come back a couple of times because we were having problems. But right now, it's working. I’m glad we got the stairlift.

My stairlift goes straight up and down but there is a point where I go to the second floor and I have to change stairlifts. It doesn't turn a corner and I have to walk to the other stairlift. It is one continuous piece. But I've had a good experience with Bruno.

The installation happened quicker than they said it would. They did measurements and then said it might be a while before the equipment came in, but it came in quicker than they said. Once the equipment was in, it took them no time at all to come and install it. So it was a very good experience. The whole process went very smoothly. They were professional and the tech took his time to explain to us how the stairlift works. It's nice and quiet. It's easy to use. We love it. My husband has been able to move around from upstairs to downstairs. He’s safer in his home now. So the stairlift has been a godsend.

I had a very good experience with Bruno. The rep was very knowledgeable and nice. The stairlift fits in there fine. There's still plenty of room to get around. It functions well, too. My mother-in-law has been able to use it really easily. It also folds up nicely and is tight against the wall.

We have the model where you push down on the lever to turn it and my son has a lot of difficulties doing turning it. He can power up and down with it. But if he's not well, then we will go up behind him and hit the lever and swirl it. We don't have the power swivel. Other than that, the stairlift works excellent. We deal with Dorothy at Area Access, and she's been very easy to work with. Area Access is easier to work with. I have a maintenance agreement on it. So everything is great.

I had a Bruno stairlift prior to the one I have no and I loved it. It was 10 years old, and it started having issues, and they couldn't fix it. So when we decided to replace it, we wanted a Bruno because it had worked for 10 years and gave me no problem. They installed a new stairlift and it worked for a couple of days and then it's not working right. They said there's a wheel that's catching. I've been waiting a week now for parts. I'm a little unhappy that a brand-new piece of equipment is already broken. Other than that, a Bruno is a quality lifetime stairlift.

The sales rep explained everything and I was very well pleased with his presentation. During the installation, one fella put the stairlift together outside. Then another fellow arrived and they put it together in the house. They did a perfect job. But right now, there's a little bit of a bump in the stairlift. At the top of it, there’s a screw that’s out and I don't know if it should have been screwed in or not. Also, it makes some noise going halfway up. But other than that, I'm enjoying it tremendously. I use it every day and night. It's wonderful. It made it easier for me to get up and down the stairs.

The reps were very nice. The installation took about half an hour. The Bruno satisfied the need for my dad to get up and down the stairs. I don't like that it's as wide as it is but I can't do anything about that. It takes up a lot of space and it's uncomfortable to go up the stairs with it because it narrows the stairway significantly.

Everything was good with the sales visit. The installation was very efficient. The stairlift is definitely helpful. My father is able to walk, so he doesn't use it all the time. But it's good that it's there.

The installers were very professional and they did a great job. The stairlift is working out for my parents very well. But, there's a chirp coming out of the system periodically. It's seems intermitted. What I do is I give Bruno a call. Otherwise, my parents are very satisfied with the unit. They are very happy with what it does for them. They wish it was little bit faster, but the older generation is very impatient. They want things to move at the speed of light.

My husband loves the stairlift. It's made us able to stay here. The only negative comment he gave me was that I could’ve got him a faster one.

My Bruno stairlift is the most wonderful damn thing and I love it. My insurance paid for it and I got the one that goes straight up the step. The way my steps are made, it’s almost like you're climbing a wall when you walk up the steps. So you have to pull really hard and it was extremely painful for me to go up and down the steps. Now, I just sit on my thing, and zip down and zip up like nobody’s business. I tell everybody I’m riding my Cadillac.

I had Acorn and it was working fine, but it was a used one. And when I started down the stairs with it, then I was on the way back up, it quit. So, we called the company to come in and fix it. When their guy came, he had the parts with him and he would not touch the steps that it was at. So, we got to checking around and a relative got on her phone and found a Bruno sales rep in Fort Wayne, at James Medical. We called him and when he came up, he measured our stairs, gave us a surprise, and brought the stairlift up. It's a much better chair than Acorn and we're very well-satisfied with it.

I love the stairlift that I got from Bruno. It's a pair of thing for if you’re going up and down the steps, and it’s working fine. It helped me out a lot. When it was installed, the installers were pretty good and it took a month.

Bruno gave me my freedom back. I injured myself and I was staying all the way in a different part of the city at a family friends, and accommodations was not set up for what I needed. I looked online and said I was going to go by the showroom and test their stairlift out to see if it was what I needed. And it was. I liked the set up that was in the showroom and they were very courteous. I asked if could I get an appointment right away and they did that. I also did a little research on it online and due to the conditions now, I like the way that it was set up because it's set up as more of a straight rail. I also liked the availability. I needed something right away, so that also played a part in my decision to go with them.

Our Bruno stairlift is great. It’s a lifesaver. It's really smooth and solid. We really like it. A friend of ours had gotten Acorn. They have a landing and that makes it a little more service-needy. They've had to have service in quite a bit because of the landing. Ours is straight up, and there are no problems. As far as the installers, they were here and out in no time, and explained everything to us. They were really nice.

My stairlift from Bruno works. It kind of aggravates me. It's sort of like driving a car. You got to know when to lift and lift down. It’s either lift up or down before it will run, but it’s doing good. I like it.

We enjoy the Bruno stairlift. It's more comfortable, faster and quieter than our Harmar. We love the Bruno. I worked with the owner of the company where we got the stairlift from. Her name's Garol. I called and talked to her because we had one already and I was just wanting information about not only getting the Bruno, but having them install the one going downstairs. She was very helpful. Overall, Bruno is the best. The only drawback is the price. It's so expensive. But if you can afford it, that would be the one to get.

The stairlift goes straight up and down. It seems like a nice chair. It gets me to where I have to go.

It took two months for the insurance company to get approval, then two weeks for the company to come in. But it went well. I was at work the day they came to install it. But my in-laws were here. They came in, did it well. They were good people. One came back to talk to me, explained everything and showed me the dimensions. This brand works well. My mother-in-law is using the stairlift. She is able to get upstairs. Everything seems to be going great.

The plastic bottom of our two chairlifts cracked under normal use making the chairs unsafe. The chairs are 7 years old and because of that the manufacturer refuse to send us a replacement part. It looks like they used the wrong type of plastic for such an important part.

We're enjoying Bruno. We had the first one for 17 years and it just died. And they replaced it with another Bruno. They did not replace it for free. It was $5,000. But the person that installed the chair did a great job. The stairflift works beautifully. If you have a snag somewhere along the way, Bruno will come out and service it.

Bruno's product is good quality. I have leg issues and my washer and dryer is in the basement, so I'm very pleased with it.

Both companies came and did whatever they had to do to fix the tub, then the VA chose who they wanted to do the work. They worked all day getting chair put in. It goes straight up the stairs. It's well-made and very sturdy. It works great and it's good for my husband. It takes up room, but my husband needed it, so it's good. Bruno did a good job.

The installation crew did a great job. The remote control is nice and the stairlift looks good to me.

Bruno's reps were wonderful, very professional, and friendly. They told us how this goes and how everything works. So far, my husband likes all of the features of the stairlift. He likes being able to get in the seat. I buckle him into the safety belt and off he goes. And he's pleased with that. For him, it has done wonders. He's able to go downstairs and go out into the backyard, which he has not been able to do for five years.

We had been talking about getting a chairlift for going up and down our basement because that's where we wash our clothes. We asked a guy about it and we were told about the it. A guy then came out and looked at our staircase. We have a really narrow staircase and we didn't know if a chairlift would fit well. We had the Bruno chairlift installed and the guy who did that was really good. He explained everything to us as he was doing it. Bruno is well worth it and we were well-satisfied.

Bruno is American-made and it has a good reputation. My stairway is split so I had two of their chairlifts installed. When you sit on it and get everything ready, sometimes it won't move until you wiggle a little bit. It needs a connection. Also, it would beep when you get on it. The seatbelt would be on and the should be arm straight. This beeping happens very frequently for both units. You click the last thing in and it stops. The units could beep a little less.

Bruno was excellent and the people that we dealt with couldn't have been better about everything. We're very happy and we are loving our stairlift.

My dad uses our Bruno stairlift almost daily and it's been a really good addition. It helps him be a little more independent. The company that put it in for us was local and they were really helpful when they came out and gave us a bid. And it was the most convenient. They were also very professional and fast. We were concerned that there would have to be some remodeling done but because we were able to get the retractable part at the base, it didn't affect the doorway. And because it goes into the stairs, it doesn't affect the wall. So, we didn't have to change anything in our house in order to put it in.

The installer was really nice. But he wanted to get in and out. So he wasn't very personable and he wasn't explaining things. He's like, “Well, if you’ve got a problem, just call the company.” But this is a $3,000 product. Also, the stairlift has been clicking and making noise when it's coming up the stairs. I want it out of my house and for Bruno to give me my money back.

My husband is the one who really needs our Bruno stairlift, and he has really enjoyed using it. The installation was hectic. Something was on the schedule so my husband had to leave here at a certain time. The guys who installed really hurried up to accommodate him so that he could get out of here and lock the place up. They did a wonderful job because they left when we needed them to, and they did a complete installation. We interviewed a few other companies, too, and we thought Bruno was the best one to go with. We thought their salesman made a good presentation.

The Bruno sales representative was wonderful. I got a straight stairlift. I like it the way it is. It's great all the way around. I'm very well satisfied with it.

Our Bruno stairlift is kind of streamlined-looking and it moves very nicely and smoothly. We couldn't be happier. My wife was very hesitant about getting a stairlift, but we both like it. We haven't moved in yet, but we tried it a couple of times and I think it's gonna work out well. It seems to fit in our stairwell good. The man that did the install did a good job. He worked all day and he was very nice.

It was very easy to work with the rep, his team, and the technicians who installed the lifts. The techs did a thorough job and explained what they were doing. The new lift is working fine. It's working well for my wife. Look into Bruno over and above any other brands. You will find a lift that is very well-designed and functional. You will be very happy with it.

The installer was a very likable person. He was very courteous and he answered our questions. We're happy. Everything's working fine. The Bruno has helped me get up and down the stairs.

The installation went really smoothly. The only problem I had with the Bruno was I could not get a left-hand folding rail through the manufacturer. So, I ended up going with the right-hand unit instead of a left-hand one because they had the right-hand folding rails in stock. That's working out fine but it's probably safer at the top, a little harder at the bottom. If I'd gone with the left hand unit, it would've been easier at the bottom, but a little scarier at the top. Other than that, the stairlift is safe. The parts issue was a big deal. I had lined up a different company if Bruno couldn't come through from me.

I had a very good experience with the rep. It was very thorough. The installer was very nice and everything was done professionally. He put tarps down to make sure nothing got dirty. He was in and out within two hours. I got a straight stairlift and it fits very well. The quality is great and we like the compactness. It has helped my wife tremendously and it has given my wife more mobility coming up and down the stairs.

We love the Bruno lift. The fellow that installed it gave us good instructions and did a really nice job. He was very efficient. Everything was wonderful about it. We wish we had gotten one 20 years ago. We’re more than happy with it.

Bruno had the best price. Their rep was excellent. We got a chair on a running rail and it's doing fine. It's because you can fold it. When I go up and down the steps to get to the car, it’s totally out of the way. And it only takes a second to put the seat down, for my wife to sit down and put the belt on. And she goes down, stands up, and gets in the car. I'm very happy with it. It's been a big help. Without it, my wife cannot even get out of the house.

Bruno has really good reviews. There was another brand but there were issues about parts getting there on time and the difference between it being a US branded product versus an overseas product. There were also some of the concerns with customer service and not getting responses timely or at all. There was also a family friend who gave some insight. They worked for a lift company and knew of the Bruno brand. They said that that was definitely worth the cost in the sense that you get the customer service, the lifetime warranty, and that it's a good brand.

My Bruno stairlift does a good job. When I hit the switch, it comes up or down. It's nice and smooth, and there's no hesitation.

The people from Bruno were amazing. They came and did the measurements, and kept us informed of where we were at with getting the stairlift. Then, two gentlemen came and installed it in a couple hours and it works perfectly. The installers did a great job. We had a stairlift at another house and this is our second one. The quality of the chair as well as the rail is better. Overall, it's like we got a Cadillac instead of a Pinto. It's so much nicer than our last one. My husband is able to get downstairs now whereas before, that was a very difficult task.

We got a chairlift for my mother-in-law to be able to get up and down the stairs. We chose a local company, North Georgia Mobility, and when we went in, we asked about a stairlift. They use Bruno and they gave us the price and told us it would be five to seven days. We went ahead and purchased, but it turned out to be a month and a half before we could get the chairlift. We don't have a shower downstairs, and the wait time was extremely cumbersome since my mother-in-law was not able to shower in the process. Other than that, it was an easy install, and the people were wonderful. They're a great company. The chairlift we got is straight, fits very well and it's not in the way. It holds up well and has been extremely helpful. It definitely impacted my mother-in-law’s life. She's able to get up and down the stairs to take a shower.

My experience with them was good overall. The chairlift goes up and down fine. I like the compactness of the chair and how it can charge at any position. Also, the rail doesn't take up that much room on the side. Everything's been good with it.

The person who came out to measure was very courteous and fast. We got two stairlifts and with them, we are able to get my husband out the house. Before, I wasn't able to get him out to doctor's appointments. The transport company wanted to charge $423 one way because he was on the second floor and he couldn't come down. The VA provides transportation, but I have to get him out to this door, so I couldn't use that either. With the stairlifts, we get where we're going and we come back when we want to. We're not on the schedule of a transportation company. The stairlifts are of excellent quality. I have to have Bruno come in though because the physical therapist said there's a piece where the feet sit on that's missing. And the other day when I took my husband out, there's something at the very end on the right side of the armrest that came off.

I purchased the Bruno stairlift because Westchester Stairlifts was immediately able to say how they would solve the fact that I needed this installed not within five or six weeks, but within a week. They did a temporary one then they came back in six weeks. They were excellent. They did everything that they said that they would do and knew what they were doing. The owner who was here was terrific too. He answered all the questions, and everything was great.

The stairlift was fully worth it. We bought a Bruno wheelchair lift for our car, and we liked it, so we stayed with Bruno. We did the transaction through the phone and email because of COVID. Mostly, I took pictures of the stairwell and measurements and sent them to them. We agreed on the stairlift, so they came and installed it. They were quite professional. They also went over the safety precautions one is supposed to take with it, and there was a demonstration. It was very good. We have the straight stairlift, and I don't use it, but I like that it turns so that my husband can get out of it onto the landing at the top of the stairs instead of over the stairs. My husband is not confined to just one floor of the house anymore.

So far, I'm very pleased with my straight stairlift from Bruno.

We have a fully accessible home except for the upstairs, and I had a lift that we had put up for my daughter 12 years ago to take her from the garage level to the basement. My youngest daughter passed away, so now, we use it. I called the company who took care of my lift, and they recommended Bruno and their product. I originally wanted to get a complete stairlift from the bottom up to the landing, and then up to the next level but the lead time on that was two to four months because it was a custom order. So instead, I had to buy two individual ones. One to the landing, and the second, from the landing to the second floor.

The guys from Westchester Stairlift were great. And the chairflift is awesome. It has made a lot easier for my mom.

The stairlift has helped out a lot. And I'm really proud of this thing. Also, the installers did a good job. They didn't do what the last people did in here who didn't put too much grease on it. So, it works good. It's quiet. It's a lot better than the other one which gave me trouble from day one. And I could never get anybody out here to fix it. So I'm glad the VA got this.

With therapy, I could now go up and down stairs by walking, but I feel more secure with using the chairlift most of the time. It works for me, and it would probably work for you too.

The stairlift helps but it's bigger than I anticipated as far as taking that room on the stairs. Also, the seat was too small. They had to get a different seat and back. And the bottom footplate is way too far in. I could hardly get my feet on it. The seatbelt wasn't long enough, because they got an extension and it didn't fit. Also, I'm not happy with the transition joint. It’s not a smooth ride over it. But that was the way it was. It’s overpriced compared to other things out there.

Once the chairlift was installed, going up and down the stairs became a breeze. So I'm very grateful for the benefit it has given me. It has improved my life enormously. Brian did an incredible job setting it up. He worked like a demon. He worked neatly and installed the chairlift. He was also clear. He knew exactly what he was doing. There was no mess and fuss. It happened so fast, I could hardly believe it.

Some reps came out and took pictures of my stairway. They did everything they needed to and had my stairlift built. Then a guy came and installed it. Morgan was his name and he did an excellent job. They also did a virtual tour the other day from Seattle. My back is sore all the time but now, at least I don't have to crawl up the stairs.

My Bruno stairlift has afforded me the mobility that I need. It’s wonderful.

I'm a veteran and I got my whole right leg amputated due to cancer, so the VA purchased the wheelchair lift from Bruno and they put it on my truck. It's pretty cool. It goes all the way through the driver's side, and then it'll go up and put the wheelchair in the back of the truck. I like it. It's working well. I'm gonna be using them to get some driving equipment put in, being an amputee, so I look forward to working with them.

We had a lift put in the van to put the scooter on, and that was a Bruno. The installation went great. The installers were really good to work with. After they got it installed, they showed us all about it and what to do to maintain it. The quality is good.

The sales rep came in and gave me the options of which ones are available. We’re a big family and a little heavyset, so we chose the 400 pound one. We got the straight one. Two gentlemen showed up and they had stairlift installed in a matter of a couple hours. They explained everything to us, how it works and went over all details once it was installed then I got on there, tried it out, and it worked fine. Once we fold it up, it’s compact enough. However, my father told me yesterday that the stairlift was doing something funny. He said it was getting a knocking noise when it was halfway up, but we ran through it a couple of times and it didn’t do it while I was listening. I figured I would wait and see if it happens more often and give Bruno a call.

Bruno had the best reputation and I liked that their stairlifts are made in America. I like Wisconsin. They seem to have a great deal of pride in what they do. The sales visit was very good and I was very pleased with the company, EZ Able. They answered any question. During the installation, the guy was great. The stairlift is making a little bit of a sound though and I need to call them. The stairlift has made all the difference in the world in our life. We were going to have to sell our house. We live on the lake and my husband loves it, and he didn't want to leave. This has made him be able to stay and enjoy it. We've had three other couples that are going to have to get chairlifts, and we have convinced them to do this.

A number of the disc in my spine and my knees are deteriorating and the Bruno stairlift made things a lot easier. My wife was never gonna use it but her knee was bothering her and she ended up using it too. It was really easy to operate. I get up the steps and I'm not ready to pass out. I feel safe when I use it. Just for instance, when I came to the hospital last time, I needed to come by ambulance. An ambulance came and I had an infection set in to my body. I couldn't stand up and the people would have to take me up in a chair. Every little movement of my spine hurt tremendously. They just wheeled me to the stairlift and was able to put me on there. Instead of banging the steps with the ambulance chair where I would have been in such excruciating pain, I was able to traverse the steps rather easily with the stairlift and then they were able to put me onto a stretcher and take me out. It was a good experience overall.

The salesperson was professional and gave us options on two different kinds of stairlifts. We went with the single rail stairlift and it fits well in the stairwell. But I still haven't figured out how to install the banister on the other side. The installation went fairly smoothly as far as putting the parts in. They had some difficulty in getting the unit itself to operate properly. But they did get it working within the prearranged install time. So they didn't have to come back. They finished it off that day. My wife uses the stairlift and she likes it. It’s taken away the stress from her going up and down the stairs. In fact, it's opened up the downstairs to her.

Everybody said Bruno was the best and I looked for a local dealer to see if it was even available on the West Coast and made that choice. The sales rep was fabulous. He said he was coming at 11:00 and was here 2 minutes before. He answered every question and gave us a lot of information. I can't say a single thing that I wasn't impressed with, and I'm a picky broad. We weren't sure about the product, but we were certainly impressed with the representation.

The guy who installed the stairlift was good and sociable. He did his job. I could get out of the house once I had the stairlift. So, I like it a lot. The only thing I don’t like is the way it ran electric wire on top of it. I worry about shoveling the snow. Other than that, I'm satisfied.

The installation was great. The guys came in and worked well. They were really good. I was very impressed. The chairlift has fantastic quality. My mom is using it right now, and it's been very nice. We wouldn't be able to have her here without it.

The stairlift is good for me ‘cause I don’t have to climb them steps. However, right now, it moves a little slow then after a minute, it goes right on up. Outside of that, it is excellent.

The installer was very kind and considerate. My son-in-law had to do some electrical work for hooking it up but everything went great. I am very glad we put it in. I like to walk the stairs when I can but when I'm in a lot of pain, the stairlift is a given treasure. I would not be able to go up and down as much as I can with the stairway, pain-wise. I've gotten now where it's part of what I do. A lot of times, I don't use it but when I do, I'm very satisfied.

Bruno came quickly and their rep was really knowledgeable. The estimation went well and they were great to work with. My mom has a curved staircase and they put a curved stairlift in. Everything was done in one day including the inspection. That process went really well. However, it's more intrusive than she thought it was going to be. On the other hand, it's less intrusive than I thought it was going to be.

The sales rep was very good and the installation crew was very helpful and efficient. I've had a good experience with Bruno.

Our friend recommended Bruno and gave me the telephone number. There was only one mix-up in anything and that was a lady had called me and told me they would be here at 9:30 in the morning but they did not come. At around 10:30, I called and they said we were not scheduled till 12:30. But the salesman was fantastic and during the installation of my stairlift, the men were outstanding. They were very polite and worked me through it. The stairlift is excellent and I am very pleased.

The install was fine. They showed us how to use it. The stairlift worked fine when I test drove it but when I was trying to use it after my father got it, it wouldn't work. It kept beeping and wouldn't go down. I don't know why it did that. Also, it is pretty wide for our staircase which is narrow so there's not really much space.

I have a Curb-Sider from Bruno and this is my second one. The other one was older while this one is updated and takes up less room inside my van. During my purchase, the salesperson at the DME Services store wasn't very knowledgeable. He was saying that they had four connections but I knew that there was a bar underneath and it has a U shape because they were just updating mine and I knew how it hooked it up. It was a little bit different from the one that I had before and it makes it a little bit more difficult for me now. I used to hook it up sitting on the curb and on the one closest to me on that side. And now, I have to do it on the other side, so I can't sit. I have a hard time looking down because then I get vertigo. So, I'm still struggling with it.

I like my Bruno chairlift and I like the bars and the thing to get in and out of the house. I don't use it a lot yet, but it's easy to use. I can go down in my family room, bedroom and porch. The experience I had, which didn't amount to a hill of beans, was good.

We went through 101 Mobility to get a stairlift installed and they said that they typically get better results with Bruno. Also, we went to their showroom and Bruno had more features than some of the other models. The installation was great. The installers showed up on time and they worked quickly and efficiently. They didn't take more time than they told us they would take and on the last day, they made sure everything worked. They explained everything and we were able to test everything.

The quality of the stairlift has been good so far. The only thing is it's a little bit difficult going up for people who are not using the stairlift. If you're carrying packages and stuff like that, it's cumbersome.

The installation went very well, except I wonder why they had to make a splice halfway up because it's only a half flight of stairs. But I was impressed by the dealer, the contractor, and the way it all went forward and was completed. Also, the stairlift is a really wonderful product.

The VA indicated that I was eligible to get a chairlift and they said that they would have somebody come out. Bruno came out and talked to us. They measured the stairway and they came back eventually and installed the chairlift in one day. I like it a lot. I can ride it up and down whenever I want to and it works really well.

We chose a company that we had some service work done by to install our Bruno stairlift. They were exceptional at doing that. The installation went very well and the lift works very well too. However, I need to call them because we had two lifts installed. For some reason, the frequencies make both of them move at one time when you push the button. Other than that, it works perfectly. I'm happy.

The installers did a beautiful job putting my Bruno stairlift in. It took them about an hour and a half. They went through everything with me. The stairlift is of good quality and it's a good aid in my home. It serves a purpose and fulfills that purpose.

The installers were really nice and polite. They cleaned up after themselves really well. However, sometimes, the stairlift is a bit noisy going up and down. It makes a clunk, clunk, clunk when it's going down but it stops. Other than that, I feel safe on it. I'm satisfied with my Bruno.

Getting my Bruno stairlift installed didn't take very long. The rep came back right away and then came back a week later and installed it. So far, it has worked out well but I don't like that it beeps at me all the time.

The tech did a good job putting the stairlift in and he was fast at doing it. The stairlift is really handy. I'd highly recommend it because it serves my purposes. I needed to go into my basement. With it, I can get my washing. I just put my things in a laundry bag and take them down as I go.

The stairlift has relieved us of our worry of getting up and down. Even though it's only three stairs, that was the worst part of getting in and out of the house. It was a falling hazard. So, the stairlift has worked great. I can turn the seat. The remote control is fine as well. My husband is over 200 pounds and is 5 foot 11 and the stairlift has made it easier to get him in and out of the house. It's extremely helpful and the controls are very easy to navigate.

A salesman came and gave a good evaluation of our place. He had things laid out and everything was fine. A nice young man then installed the stairlift and he was first class. He knocked the job right out. Although my 97-year old mother hates everything about the stairlift and can't stand looking at it, it is an absolute necessity as it allows her to stay in the house. That's the important part.

The sales and installation went very smoothly and quickly. The quality and cost of stairlift we got is exactly what we wanted. It fits our space and our need perfectly. We have no qualms about it.

Angel's Stairlift came and installed Bruno. It's majorly assisted my mother for moving in her house. The quality is excellent other than sometimes we get mixed up. It's two separate stairwells. Sometimes we'll hit it, and it won't come upstairs. Initially, sometimes, it won't power up then it will. But I think we're just messing up on how we're operating it.

I have two Bruno stairlifts here. My husband had put them in years ago and they’re wonderful. I have another one going down to the basement and it’d probably go out soon, so I'll be calling to have another one put in. The stairlift fits very nicely and we like it a lot better than the original, the way that it stands up. The only problem was that, when the installers first put it in, it was not put in correctly and it didn’t work. They had to come back and set things up again. They worked very diligently and they were very cooperative. Anything that we were not clear about, they were right there to answer all the questions about the chair. So, I'm pleased with it so far.

The experience with the sales rep from Bruno was great as well as with the installation team. The stairlift has been good so far and we have not had any issues. Having it puts me more at ease.

I had an excellent experience with the sales rep from Bruno. I got the straight stairlift and it takes up most of the stairwell but somebody could walk by. The stairlift is easy to work and it made life easier. My wife likes it too. If people need it, they should go for it.

We saw Bruno on the internet and it looked to be perfect and of quality. When I went over to Chattanooga Mobility, I asked if they had the Bruno chairlift and they did. The sales team and installment crew were wonderful. They were professional and kind. If we had a question, they would answer us. They were really up to par. I couldn't have asked for anything better.

We Bruno's chairlift and the folks who did the ordering and installation did a great job. They got us everything that we needed. The company we bought it from had to do some adjustments to the house and did what was needed. I would highly recommend the company 101 Mobility out of Stevensville, Maryland that did the work for us. The product worked fine and I was very satisfied.

We talked to the sales guy Bob and he was wonderful. He spent plenty of time explaining everything. We had already done our research online on Google but he reinforced it. He also took measurements. Rather than having one long stairlift that turned a corner, we decided on the one where you take one up to the landing then another one starts at the landing to go up. There are stairs going into the garage so we decided on one there.

Our experience with the Bruno stairlift is very good. It's working really well. The thing I appreciated very much was the fact that the company who installed it and the two individuals who installed it were excellent. They were very clean. They cleaned everything up. They took a tremendous amount of time explaining things, how this is, how that is, what to do and what not to do. So, they've done an excellent job. They were very nice. The owner of the company came to the house and explained and showed everything, and said that there are some of the problems they run into that are created by the owners and not the equipment. They try to take care of everything on the phone but if they explained that, “If we need to come out, we'll be here.” So, I thought it was good.

The sales rep came and told me about the cost and showed me what the stairlift was like. The experience was very pleasant. Then we had it put in and it's a very nice quality.

Once we got the paperwork going and we got everything approved, they got down here and got on it. They did an excellent job with the stairlift. If anyone is considering Bruno, I'd tell them to go for it.

The installer was very polite. He ran into traffic and he called to tell me that he was going to be about 20 minutes later than he said. Then, he came in and knew what he was doing and he explained everything that he was doing. The installation was a very good experience. By having the stairlift, it is much easier for me to go up to the second floor and I don't have to rely on people to change my furnace filter. Also, I like that it has a remote.

They did a wonderful job and they were very friendly. Everything went fine.

Everybody at Bruno was great and everything with the lift on the back of the car is very good so far.

The sales team was perfect and the installer was good. I had to call him back because one of the bolts up at the top broke. It was making this awful clanking sound. He said this happens once a year. Since 2017, we’ve had three bolts break. He had to come out replace it, but it was underneath warranty. But the stairlift has helped immensely day-to-day. We use it four or five times a day and it helps with me bringing the laundry down. I like its convenience.

The salesperson knew what he was talking about and the installers were awesome. They showed us everything. The stairlift could have a soft cushion to it but besides that, it's doing its job. It gives more mobility to get upstairs.

The installation was quick and efficient. The lady seemed to know what she was doing and it all worked well. I love the stairlift. At least I can live in my house. I don't have to consider selling it.

The representatives were awesome and the people who installed the stairlift were fantastic. I got the straight model and the quality is fine. It's just we have stairs that are a little more complicated. It's in a walkway so it folds up at the bottom and that's where the complication seems to be in play. My father-in-law can't seem to figure out that he has to stop, wait for the stair part to come down then he go again. He's having a little trouble navigating the stairs. He keeps getting confused and the stairs are beeping. It's frustrating. I wish Bruno had a little picture direction. I would not refer Stairlift model. If the person operating it is an older person, he should have the cognitive ability to use it.

I couldn't make my stairs anywhere and I have 13 steps to go up and down to my basement. So getting up and down using the stairlift is a big relief off of my mind. The fellow that came here was very nice. He knew what he was doing. He didn't waste any time. He was very good. I'm very satisfied with him.

The sales rep told me exactly what I wanted to hear and I didn't have any problems with his presentation. The stairlift went back twice the size that I figured it would. The installers did a good job, so I started using it immediately. Now I don't have any difficulty in going up and down the stairs. For those wanting a stairlift, get a company that you can trust. Bruno tells a straight story. Some companies don't work that way.

We love our Bruno stairlift. It is absolutely wonderful. Everyone was so nice. The team came in there and ripped right through it and got it all out just like we wanted. They had one part missing and they brought it back in the next few days and got it all done. We're using it constantly. Even my dog likes it. The minute I sit down, he jumps up on my lap to get a ride up. We're just thrilled to death with it and recommend it 100%.

I had Bruno before and it worked fine for 20 years, so I got the same one again. They kept my measurements to the last year, which made it very easy to install the new one, which was great.

The sales rep was fabulous and super knowledgeable. My husband is happy about the stairlift and my kids aren't struggling with constantly having to help me up and down the stairs. It was a problem before. Most people think that when you get something like that installed in your house, it's because you're elderly. The rep who came in was about my age and he did not make it awkward at all. He told me that I need to do this to take care of myself. He was smart, super competent, very professional and worked hard the whole time he was there. I can't complain. He laid it all out and set it all up, and it went well.

The way that the rep from Bruno talked and presented himself as well as when he did the work were all excellent. The only thing I don’t like is that the stairlift has two pieces. I got 12 steps and it only covered 10 full-length so they had to add a piece for the other 2 feet. Every time you go over where they joined it, it’s like going on railroad tracks. But there was no problem during the installation. The installer showed me everything and what he was doing. He was polite and very good. It's only been three weeks but the stairlift seems to be operating okay.

We moved to a different house and that was the reason why we had to get the Bruno installed. We had a curved stairlift with Acorn and now, we have a straight one. So, there's no way for us to move it. When I got it before, the representative didn't tell me all the different restrictions that they have. So we wasted $10,000 worth of chair lift. Compared to Bruno, anyone can install it. Even if we sell the house and someone doesn't want the chair lift, we can have Bruno taken out and any person can put it. It's a lot easier to deal with compared to Acorn. The salespeople were very informative and knowledgeable, and the installation was very easy and professional. Bruno is quieter than the Acorn and my mother-in-law likes it because we had issues before with Acorn where sometimes, the stairlift would stall. But with Bruno, she has not complained anything about it.

The people who installed the Bruno stairlift had to take it back to the shop and make it all up. They brought it in in three pieces and in a couple of hours was able to put it in. Everything was set up all right. I got on it, brought it up and brought back down before they left. Using the stairlift feels very good to me.

I got the straight, indoor stairlift. The installer did a good job. He showed me how to use it. It works very well for me. It's easier to get up and down the stairs. The stairlift is snug in the stairwell. But anybody can get around it. Everything went well.

The installers were great. They were in and out, and they were very helpful. They said if we needed anything, we could call them and they would answer our questions. I was really happy with them. They were very considerate.

My mother needed the stairlift because she's not able to climb the steps. She loves it. It’s the best one for our situation because it's real tight on our stairs. The sales team couldn't have been any kinder. The technician was great. He was a real nice guy.

I chose the company that installed our stairlift because they're local. The stairlift is very affordable and I had two put in. The installation was perfect and the work took about three hours. The guy was very efficient. My wife loves the stairlift. But it could be a little quicker.

Bruno is a good brand. It took two hours for them to install the lift for my car. It was fast and painless.

The Bruno brand was recommended by Mobility Concept. We know the people there as far as their work so we went with that. We called them and asked them we had one going from landing upstairs. We needed one going from landing downstairs. Then they came out, took measurements, quoted a price, and everything was fine. The stairlift is a little slow. But that's better for safety reasons.

The installation of my stairlift took a couple of hours. The quality is good. It allows me to get to different parts of my home and allows me to get outside without having to worry about how I get back in. I got one little glitch fixed and it seems to be working well.

The gentleman did a really good job with the installation and answered all of our questions. It's a big relief for me in getting up and down the stairs.

We needed something to help us get downstairs to the freezer and the washing machine, and the Bruno stairlift really worked. The installers had to come back out because I had appointments where they couldn't come back the next day. But they came back and got it fixed.

We liked the installation because I was told that normally the installer attaches them to the wall, or they do something else. Bruno installed ours to our steps. My wife wasn't happy because we got oak flooring and she didn't like that. But I said, "Well, you'll get use out of it. And when I get to the point where I can't walk, I'll get use out of it too." She said, “Okay." She would've had it mounted to the wall, but I've never seen any of them. Even on TV, they’re always mounted to the floor, on the steps. She said, "We paid a lot of money for those oak stair tread and stuff. Well, I can live with it." And before we used to have particleboard shelving and covered it up with carpet. And we took the carpet and the particle board shelving out and they put oak stair tread on top.

The Bruno installers were wonderful. I stood there and they did their job, and they took off. When I go up and down the steps, I can breathe.

The Bruno rep was very polite and efficient, pleasant to talk to, did his job and explained it well to me. I got the stairlift a short time and it's working efficiently for me. My dogs and I like it. I have a dog I have to carry up and down with me. Too much to carry to walk the stairs, so she rides with me because she can't do stairs. Also, I don't have to walk up the stairs and I'm not out of breath.

The sales guy was from my area. He was very nice. Also, the guys were excellent putting it in. However, I didn't know how to turn the chair. I still don't know what I'm doing wrong. But it's something where the chair turns, and then you put it in place. And then when I would hit it to go down, I couldn't get down. The chair has to pop up somehow. Other than that, everything is working out great. Yesterday, I was able to get back down. It was all in the seating of it, the two handles on the side. I just had to figure them out.

I like the Bruno representative who came out and explained everything to us. And then, the installation was very good. A young man came and within one and half to two hours, the stairlift was put in. And they explained how to use everything very well to us. Bruno has put out a very good product. The chair is very comfortable. Everything seems to be excellent. I couldn't have bought anything better. I don't fear of falling down the basement.