Ella's Bubbles Reviews

The team at Ella’s Bubbles was fine and their professionalism and knowledge were great. I bought The Royal and though it doesn't have everything, it has a few features and it seems like a good product.

I'm 80 years old and have not been able to take a bath in over 10 years because I can't get in and out in the stupid thing. The one thing I wanted for myself is a place to sit down, take a bath and relax. When spending money and having to use the tub every day, you want something that fits what you're anticipating, not what it sometimes ends up being. I spent more than two months researching walk-in tubs and decided what I liked and didn't like about them. I had my daughter-in-law look at those up in Dallas. Couldn't find one, decided to go with a shower, and by accident, found Ella's Bubbles' site, went to it, had everything I wanted, including the price.

The sales rep from Ella’s Bubbles was very good. We had already had another brand in that talked to us and we had a lot of questions. With Ella’s Bubbles rep, there was this genuine concern for the situation and trying to give us the best price and the best product. I decided to go with them based on the price and the information I received.

I was searching for a tub online and everything was great with the sales rep. They called, we talked, they followed up and they made sure that everything was going the way we wanted. I bought the wheelchair accessible tub, which was the one that Ella’s Bubbles had on their website. The payment was easy and the tub arrived in town within 48 hours. It was packaged well and well-protected. It went in without a hitch. I was able to fit it in the area that I had and they had the heated seat. I love the double drain. It helps it to clean well.

I bought a tub from Ella's Bubbles at Home Depot. It took a little while for me to understand what the product did. I didn’t understand the difference between air, massage, and exfoliate. Customer service kinda told me that I could have two of the three so I ended up buying the massage and the air. I don’t know exactly what I’m gonna get from that yet, but I’m hoping to get to try it eventually when the installers get out of my bathroom. I called Ella's and asked for an installer. They referred me to somebody but I didn’t use that guy. I chose my own remodeler and I had the tub installed.

I found Ella's Bubbles online. It’s a local here in Chicago but I was able to go into the warehouse and take a look at the tub that I got. I liked that. I also liked the price compared to the other ones and with Ella's Bubbles, there was a variety of sizes that I could choose from. I was looking for something that was wide and long enough for my husband after he had hip surgery. I liked some of the width that some other companies had but they didn’t have so many sizes to offer.

We purchased our Ella's Bubbles tub on Amazon. It showed up on time. We installed it and everything went fine. If I had to put another walk-in tub in, I would use Ella's Bubbles again.

We've had our Ella’s Bubbles tub for a couple of weeks. We did the installation and it was a little difficult but also a little easy. Some stuff was easy, but some stuff was difficult like mounting it.

I came across Ella's Bubbles through Amazon and I liked the price. I got a two-person tub. I wanted a tub that could fit two people. They gave me a delivery timeframe from 8:00 AM to 8:00 PM. They called me later and let me know when they would be here, but I’m sitting around the house waiting all day for that call. Otherwise, I’m perfectly happy with everything.

The woman from Ella's Bubbles with whom I spoke with was wonderful. I bought an Ultimate tub through her and the installation was conducted by Bathrooms By Design. The owner, Jim was a wonderful guy as well and he had a master plumber, master electrician, tile installer and a carpenter with him. They did a good job and built the tub right in. Before that there was an oversized double Whirlpool which was like half a bathroom. When the installers took that out, they rebuilt the whole thing to box the new tub in. The tile goes right to the ceiling and all around the tub.

Ella's Bubbles has a good value product based on what features the tub has and the price point versus the price point of other tubs with less features. We got the Ella Ultimate and it had a lot of jets on the floor and on the back and it had some lights. Its quality is competitive.

When I built my house, I got a shower that’s got a low lip on it. I shopped at Lowe’s in Marble Falls, Texas and Ella's Bubbles was the only one that had the shower design that I wanted. I picked the shower I wanted and they sent it to me. I had a couple of guys install it and when I I gave them specific instructions on what to do, they did it and they had no major troubles. I really like the shower. It's the best and it's exactly what I wanted.

I’m a contractor and I ordered a walk-in tub with massage and therapeutic LED lighting from Ella's Bubbles for a client. We also added a heated seat and the headrest. We haven't put it in yet and it's just sitting in a crate ‘til we get the house done, but the rep was excellent and I’d recommend them.

Purchased 44x42 3mm/clear - AEGIS 4 Fold Bath Screen. Sliding Shower Door. Tempered Clear Glass with High Quality Durable Hardware in Chrome. Product arrived on time, packaged very well. Reasonable cost. Looks nice and accents the new walk in bathtub. Excellent installation instructions. Quality product, a good value.

I first came across Ella's Bubbles on Amazon and I went with them for their price. My wife picked out the product and though the installation was a little difficult, it was fine.

Ella's Bubbles had a good rating and I liked the options and the pricing. I got the Ultimate tub four weeks ago. The rep lacked some technical knowledge that I kinda needed. So, she would have to keep referring to their technical team. But in general, she was very helpful and the interaction was good.

I got the handicapped model with the door that opens outward from Ella Bubbles. As far as with the salespeople explaining the capacity of the hot water tank, I feel like that shouldn’t be left to the consumer to just understand what they need to have. I had no clue how many gallons of water I needed. I only have managed to take a lukewarm bath a couple of times I’ve used it. I need to get a bigger water heater.

The tub from Ella’s Bubbles is amazing and I love it. I purchased it a couple of months ago and Dave, the salesman, was great. He did everything for me. I went through all of the choices and the one I wanted was the tub for two. My tub did not come in a box, which was making me think that it was a used tub. I told Dave about that, but he said that it was new and that I didn't have to worry about it. But how would I know that?

I had already picked out a walk-in bathtub and ordered it and then I left for a month while the bathroom was being done. When I returned, I found out that the manufacturer of the tub I ordered had stopped so the supplier couldn’t provide it to me anymore. So I started doing my own search and found Ella’s. What I really needed, even more than the walk-in was a transfer tub. And that’s something that I didn’t really see others offering as good a tub as what Ella’s Bubbles have offered. When I purchased the tub, I just sent an email requesting information. Then I received a call-back and they sent a brochure. I proceeded to do some due diligence on it, decided that it’s what I wanted, and they worked with me. They were very nice and straightforward. I also talked to a fellow in the customer service by the name of Sergio. He has been very helpful.

I purchased a walk-in bathtub which has the bubbles and the jacuzzi from Ella's Bubbles. It’s a very nice-looking unit. Their reps were also very helpful. When we were missing two hoses, the department where they would carry all that stuff, immediately got it in the mail and FedExed it to us.

We were doing a bathroom renovation for my mother. So we were looking for a walk-in tub, and Ella's Bubbles came up on the search. The sales rep I spoke with directly at Ella's was superb. He was easy to get ahold of. We had the tub installed. We had Home Depot come in and do the tile work around the tub and on the floor. But something apparently went wrong with the installers and there was a technical issue. The warranty was great, and we got the tub repaired. They stand behind the product, and their customer service was superb. My mother has the model with the lights, the whirlpool feature and the air bubbles. We like the well-made door. I have recommended Ella's to everyone that I think may be in need of that.

I like that the products of Ella's Bubbles are made in the United States. I asked my wife what she wanted and she picked the micro bubbles and the water jets. We made the purchase a month ago and interacting with the reps was very good. The dealer I talked to was good as well as their service tech.

We got our Ella Deluxe massage walk in bathtub, I got it out of the box and fill the tub to check it for leaks before installation and notice a good leak. I have to pack the tub back and take it back to Lowe's. Hope can get a replacement tub quickly. Hernan **

I was looking for a tub and I got a hold of Ella's Bubbles. I called them on a Wednesday and I had the tub here by Monday, and that was a long way. A plumber hooked the tub up for me and he didn't have any trouble at all and he was gone in a few minutes. The tub is expensive, but it's the best one in the market. You can fill the bottom part up with just a few inches of water and you can get in and fill it up instead of filling up the whole tub with water. That's the only tub in the market that does that. I've had it for about a month and I like everything about it. It's a little bit hard to adjust the leg levelers, but that's pretty common on anything like that. Overall, the guys from Ella's Bubbles are good people and they know what they're doing. They gave good service all the way around.

Ella’s Bubbles offered more features, and the sales rep was good and courteous. I purchased the walk-in tub about three months ago, and we had a construction company in town set it up. We've just got it installed, and it was good. We had a total renovation of the bathroom, and it was a long process that took about three months. My experience with Ella's Bubbles is, so far, so good.

I ended up having to block the salesman that works for Ella's Bubbles installer company after he continued to harass me. They insist that the company itself had nothing to do with the people hired by their installation company. They reported that they fired him. I don't feel comfortable giving them a good review, but I don't know if they deserve a good one.

About a month ago, I purchased a wheelchair-accessible, jetted walk-in tub from Ella's Bubbles. My experience in dealing with their rep was very good. We put the tub in ourselves, and it's a high-quality tub. I’m very happy with it.

I purchased a tub from Ella's Bubbles three years ago. I did a lot of research. My mother is elderly and has been with me for 16 years. Our walk-in shower was no longer working and I was trying to find something that I could get for her that would work for her at that time. The Infusion MicroBubble appealed to me. My mother has very thin skin. Her skin could actually tear just by using a face cloth. With the Infusion MicroBubble added, you do not have to rub the skin with anything. Plus, it eliminates the need for soap. It just takes all the dead skin off and your skin is like silk. She’s gonna be 98 this year, she has better skin than me.

A supply company in Joplin, Missouri had given us a brochure for Ella's Bubbles. I called the company, they asked questions, and I found out that I could buy directly. So, I made a purchase for a walk-in tub from Ella's Bubbles two weeks ago. It was the top of the line and it got the whole works as far as the customization so it has everything that they could furnish.

I saw Ella's Bubbles on Amazon when I was doing a Google search and then I contacted them directly. I liked their options and the price. Also, Daphne was great to work with and fulfilled everything I needed. I bought the Ultimate tub with the glass enclosure a couple of weeks ago and they were able to customize my order. I added microbubbles, aromatherapy, the heated seat, and the digital controls. I had the tub delivered and the experience was fine.

I learned about Ella's Bubbles through research and the lines in their tub looked better than the other ones. I called them to see what they had and I picked it up at Lowe's, and then a licensed tub installer installed it for me. I've had the tub for just under a year. I would've probably went a different way completely had I done more research, because the water does actually pool in the cracks, the recesses around the center of the tub, when it was said it wouldn't do that. Also, I would suggest that if they're gonna have that type of tub with a seat in it, they need to have the panels go all the way down to the ground and not have a seam in the middle of it.

A customer of mine picked an Ella’s Bubbles shower enclosure for a remodel that I did for them. The installation was straightforward but the enclosure had a manufacturing issue. One of the parts of the fiberglass chipped. So, Ella’s Bubbles had to send out a repair crew to come fix it up. Arranging that was very easy though. The hardest part was trying to coordinate with the customer to coordinate with the fix up crew. Still, Ella’s Bubbles was pretty good and they were responsive.

I liked that the door opened out on the Ella’s Bubbles tub and it drained quickly. There are two drains. There is also the head rest where you lay your head against. Then everything else was basic that everybody else had – the air jets, the water jets and the showerhead. I checked out all the rest of the companies online and although there were a couple of things that Ella’s Bubbles didn’t have, those things that I wanted, they had. The only trouble is that the tub takes 15 minutes or more to fill up. You would be sitting in this tub naked and the water is filling up for 15 minutes. It is really a pain. If I had known that, then I wouldn’t have bought one. The water jets on our feet aren’t strong enough either. But I don’t know if you can adjust it by turning the ones on your back down and put the pressure to the feet. We haven’t tried that yet. I made the purchase three weeks ago and it was installed two weeks ago.

I did some research online and I liked that Ella's Bubbles has the two-seater tub where one can bend. So, I made a purchase and I had a very good experience with their rep. I had a question and they answered it. Then I called back and I asked more questions. The delivery was on time and everything came in good shape. The whole process was not difficult and I was pleased. And then, I had my own installer, Bob, and he did a good job. I wish I got a bigger tub but that's on me. The tub is smaller than I expected. If it was in a showroom where I could actually see it, I would have made a better decision. And so, a showroom would be great.

We purchased the shorty walk-in from Ella's Bubbles. It's the smallest one they make and it has the enclosed side and a panel to enclose one end. So, it does not have to go in a bath installation. That was the other selling point. We only had two walls to install it in. Also, it has the heated seat. For deliveries, we get FedEx down here and we even get fuel delivery trucks down here and those are not problems. But anything bigger than that and it becomes a serious issue. When the tub was delivered to me in Maine, they put it on a 40-foot long 18-wheeler and it was the only thing in the back of the truck. They had to literally drop it at the top of the driveway. Thankfully, my neighbor has a pickup truck, so we slid it off the 18-wheeler straight into the back of his pickup and he just backed out. He and I unloaded it into the garage and that was fine. As I understand it, this was a third party contract. This was not Ella's Bubbles itself.

Ella's Bubbles was chosen by my client and we purchased a standard tub from them. The rep explained everything as far as the details of the product, and our interaction was fine.

I filled out a form and David, the Ella's Bubbles rep, called right away. He did a good job of telling me all the reasons I would really like the bath and we decided to purchase it. We built a new bathroom. I told the rep what I wanted on it and that is how it came. My builder and his team did the installation and it was very good. And as far as how the bathroom looks, my experience was very positive.

I liked the style at Ella's Bubbles. I knew what I was looking for and I ordered it online. I got the shower and it seems to be okay. I installed it myself. I didn’t have any problems and it is working good.

Ella's Bubbles looked like a better product. I liked the number of jets, adjustability, and accessories. Also, the reps were very professional and courteous. They even checked out the price of other locations and reduced theirs until theirs was lesser. The product weighs 310 pounds, so it had to have a pallet delivery, and it was delivered by a truck and into the garage. The packaging of the material was so that nothing inside was damaged, which is very good. I wish they would include a how-to video though. Overall, my experience with Ella's Bubbles was excellent. They delivered what they promised, and they were on time.

We had a very bad experience with Ella’s Bubbles and it resulted in a big loss at the project that we took. The item was very unprofessionally delivered and also, it wasn’t as it was described. Ella’s Bubbles cost us $5,000 to $6,000. We purchased from them on December 10th and we were promised that the item would be delivered within a week, but we got it almost a month later and then delayed the project completely over a month. The customer had to stay in a hotel because the project wasn’t completed nearly a month. And then, the bathtub wasn’t pre-drilled, and the shower faucet wasn’t there. We don’t make a tub drilling and that was why I had to hire another person to come and make a hole on the acrylic tub. It was a completely messed up experience.