Kohler Walk-In Bath Reviews

The gentleman that came out and talked to me explained the Kohler walk-in tub to me. I was very satisfied with them. I'm also very satisfied with the finance company to the point that it's 0% for 18 months. My first payment is going to start on April 1st. At that point, I can do it at my intervals. During the installation, it took two guys to take everything out and to get the tub in here. Different things had to be done but they did it in a day and a half. They had said it could take one to two days but it depends on how large your bathroom is and my bathroom is very small. I couldn't ask for a more informative team. They answered any of my questions and they were respectful.

I'm taking care of my 95-year-old mother and needed a walk-in tub. I researched all the other brands, and Kohler had certain features that outdid everybody else, even though they were more expensive. I tend to go with quality so I contacted them about a year ago but about fell over when I heard what the cost was gonna be. I couldn't afford that. A year went by and I thought if I was gonna do a walk-in tub, I'm gonna get one that's not going to have problems. Kohler has certain features that the others don't that were important to me, like purging the lines and separate lines for the shower head and the handheld shower and boosting your water heater tank for more hot water. I contacted Kohler again and Renuity was the company that was doing Kohler. They've been fabulous from beginning to end.

My whole house is Kohler. I wanted the brand so I went online to see if they had any walk-in tubs. The salesperson was very nice, knowledgeable and courteous. The installers were prompt and came when they said they were going to. But my contractor friend, who helped me, was very particular and didn't approve of the way the tub was installed. He had to make some changes. But the installers love the product themselves, which is nice.

The salesperson at Kohler talked me into getting the walk-in bath and when it was installed, dealing with the installation team was very good. I liked the convenience of the walk-in bath and I have no complaints. People should give Kohler a shot and listen to them.

I was told it wouldn't take long to fill. Wrong. After 20 minutes, it was 70% full but, out of hot water. My bad for not researching this better. Now, I must buy a bigger water heater. There goes another two grand. In addition, you can't immerse your chest making it a little difficult to wash/rinse your upper body. Sadly, there's no recourse that I'm aware of. Buyer beware.

Kohler does not deserve the good design reputation they supposedly have. The seat is too short to lay your neck on the heated area. The tub requires 65 gal of water that take 25 minutes to fill and may deplete your hot water capacity. Their local customer service/repair is terrible (No return calls). When there is no showroom or any references for a 25k item, I should have known something was rotten - one of the biggest mistakes of my life. The installation was good though.

Make sure that your water heater's capacity is sufficient. A 50 gallon tub requires at least a 40-gallon water heater. My salesmen knew that my utility closet would only fit a 30-gallon water heater. It's a great tub, but only if you are able to supply it with the necessary volume of hot water.

When the installers came and put the tub in, everything was fine. The two guys that came from BathPro were great. They were very accommodating. They did it in a day and a half and everything was done good. It was an A+ job. However, I had to call in because my tub wouldn't drain. The company that put it in is supposed to call back today. When we called customer service at Kohler, they said they didn't sell us the tub. It was a third party and we needed to get with them. So, that is what we did.

I had a very positive experience with Kohler Walk-In Bath. I first heard about them through television, and my initial interaction with their customer service representative was excellent. The representative was very knowledgeable and guided me through everything I needed to know.

I have been aware of Kohler for a long time, and when I started looking for a walk-in bathtub, they were the only company that installed them in my area. The presentation when they came to my home was interesting, but it felt too long since I already knew what I wanted. I chose a Kohler walk-in bathtub that was a bit more advanced than the base model, featuring air jets, water jets, and a heated seat. There didn't seem to be a lot of choices available in terms of features, but that's what I ended up with. I got a freestanding bathtub, without a shower combo or wand, and they did provide a timeline for installation which they adhered to.