Leaf Home Bath Reviews

Service provider misrepresented himself as an employee of Leaf Home Bath, had charts and everything, promoting the company, saying words like us, our, we like he was under the same umbrella as the Leaf Home Bath l...Turns out the service provider was a unannounce 3rd party that duped me into believing that he had no financial interest in the loan he 3rd party contracting.. Was pretending to a neutral intermediary, but hid his financial interest...he was so hell bent in getting his $1500 finder fee (which we thought went to the loan) that he connection us (homeowners) with a 3rd party non bank MOMNT, a nonbank with an F rating with BBB. KNOWN TO BE INVOLVED IN FRAUD.

We very much regret using this company for our project in Youngstown, Ohio. We purchased a walk-in shower in June 2022 from the Hudson, Ohio, office. The project cost $12,000. We immediately had problems with a leak then, and after about seven months, the company replaced the walls of the shower to fix the leak. That was in February 2023. In April 2026, we discovered the shower floor pan was cracked, and we had a leaking shower into our basement again. They replaced the floor pan, but they cut the tiles around the bottom and replaced pieces of the tile rather than replace an entire tile. They had to come back three times after that visit because the shower continued to leak. On the last visit, the installer said the drain pipe was to too short. Rather than replacing the pipe, he nailed a 2x4 under the drain pipe in the basement to keep it in place.

Do NOT let this company in your house! After spending OVER $18,000 for one simple shower, we are stuck with terrible construction that they said they could repair for a mere $1,700 more. You look at the pictures and tell me, should I be paying to have this repaired?! I'll pay someone, but it won't be Leaf. Don't get stuck like I did. Please, call another company.

My shower install was completed 2 weeks ago. From day 1 the shower head was leaking water from the nozzle. I have not been able to contact anyone to come look at it. I have been calling every day. I am being told by the receptionist that someone name Aaron tried to call me. If so, he left no message. I have not been using the shower as intended.

A year ago, I paid $26,000.00 to have my two baths updated. One shower/tub updated toa step-in shower. Second updated shower/tub to new shower/tub. The grout on the seams is yellow and not complete, not to mention just sticks out & ugly. I would expect the hardware to be shiny and new looking ... wrong, it was dull & dirty. The bottom/floor of the tub/step in shower were very slippery. It took another day to have someone come out the paint a rough texture on the floor/bottom of the tub & step in shower. I really overpaid and got no quality!!

Probably the worst purchase I have made. The shower was super expensive and builder-grade quality. I’ve had the shower only a few years, and the handle had already come loose. The shower is also very difficult to clean. To make matters worse, I’ve been making payments since 2022, but have paid down only 13% of my loan. I’m sure I could have hired a contractor and gotten a lot more for a lot less money. Ridiculous.

Scam. I'm still receiving calls, texts and emails threatening to put my house under lien even though I paid over $11000 with a CASHIER'S CHECK and have no outstanding balance! Louis and Aileen, who are 3rd party vendors hired by LHB are rude and low quality individuals! My mother just died and the added stress that my home is suffering due to these SCAMMERS is too much to bear- this has caused arguments between my wife and I while we have tried to figure out what went wrong.

We were going to use hansons to do our walk in shower and Leaf's sales associate Crystal ** sold us on how much better their company was. It was a lie. She told us that if they break something or have any water damage that they would repair any damages that occur by their installation tech. That was also a lie. Not only was the installer over 2 hours late, he also left a huge trailer of acrylic shavings through out my house. He also FLOODED my bathroom causing water damage to my living room ceiling. He was emptying our well tank, turned on the water and walked away.

Looks like I will be playing a lot of in between stuff.Trying to get warranty service on my shower unit. The installer they sent to do my shower. It was his first job and then I find out it was his last job after that. Now they're telling me that since I'm handicapped, and I can't get down on my hands and knees to do an inspection when the install was complete that it's my fault and it's I signed off on it. Be careful what you pay tap dollar for people.

We had our bathtub converted to a walk in shower with a partial wall added for about 12k. Construction took awhile 2/3 weeks, then a few mistakes were made and they had to send another contractor to fix the errors and finish the job. Several months later a leak in the walls was found. They came out and fixed it right away. 2 years later, sealant coming up and mold was found growing in the joint. Called to have it fixed and come to find out not like other companies it is no longer under warranty. I would not recommend using this company.

I wish I had found this site earlier, I have nothing good to say about the company and agree they don't deliver on what they sale, $15000 to have a shower stall installed, told it was going to be done by professionals, the 2 guys that preformed the work, worked like they were from a 3rd world country. Water was hooked up backwards, the nozzle stuck out 4" from the wall, the door kept sliding open, the caulk they used is a cheap kind, very hard to keep clean, the wood and drywall were from scrap material, I could have had the whole thing done by home depot for $6000. 2 years later and I'm still mad at myself for being so stupid to have spent that kind of money for beleiving they would do the work the way they said..

Ugh, where to begin. Spent 3 hours with the sales rep at my house. Was originally going to go the Bath Fitter route because it was within my budget. I expressed concerns over some stains on the caulking and Leaf rep told me it was without a doubt black mold and the only way to fix it was a total shower reno (twice the price of the Bath Fitter option). This wall backs up to my child's bedroom so of course I wanted it fixed.

We purchased a shower/bathtub combo in May 2022. Since that time frame we have had water leak issues primarily with the main shower. Several installers came out, with the most recent being Wednesday, October 23, 2024. When the installer finished the work, the shower started leaking two days later. I called and texted the numbers of the POCs who we were in contact with earlier and was told someone would contact me soon (via text). As of today, Wednesday November 13, 2024, no one has contacted us. All communication has stopped! My husband and I have called and texted several times, but nothing has happened other than puddles of water in the corner of our bathroom floor and my sinus flaring up due to my "SMELL" of water. Also, not to mention the underneath damage to our floor due to this ongoing issue. I am waiting on a contractor to address the damage. I do not recommend this company!

DO NOT DO BUSINESS WITH LEAF!!!! This company is predatory to put it lightly. They feed off your pain and extort you with a hope for a solution. My 84 year old mother lives alone with a health aide since my father passed in 20201. They sold her a THIRTY THOUSAND dollar walk in bathtub. 30 grand. Their “cheaper option” was a $19,000 walk in shower with a fold down seat. The craziest part is it was $30,000 AFTER their “discounts” that were only valid that day. They started at 39k. This should be absolutely criminal.

Scam mlm company that markets to unsuspecting seniors for financial extortion. Initially you get about 599 phone calls until you finally let them send a rep over. That should be red flag number 1. Then they send a seemingly nice person trained to deceive seniors for financial gain to give you a fancy presentation with a requirement to sign right that moment. Then you sign a contract for financing with absolutely no written terms for a subpar loan that is outrageously different than the terms verbally given to you which you find out way later after your check is cashed.

I am extremely disappointed with my experience with Leaf Home Solutions. I initially paid a substantial $3,000 deposit for a bathroom shower remodel, expecting a level of professionalism and communication that would match the size of the investment. Unfortunately, my experience with this company has been nothing short of a nightmare.

The communication with this company was so excellent. They kept me informed of when the materials would arrive. They made sure I got what I wanted. I wanted black fixtures and they special ordered them for me. The installation was smooth. One guy, Chase, did very good work and barely took a break. Had it done in 2 days. It’s absolutely beautiful!!!